Human Resources

Work-Family Decisions Reframed: Human-Centric Leadership Starts Within

Work-Family Decisions Reframed: Human-Centric Leadership Starts Within

Leadership today is still about achieving results, but it should also be about the motivations and values that guide how decisions are made. As the workplace evolves, the real test of leadership lies less in isolated achievements and more in the eve...

Dr. Sowon Kim

Associate Professor at EHL Hospitality Business School

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Human Resources

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Corporate Social Responsibility (CSR)

Work-Family Decisions Reframed: Human-Centric Leadership Starts Within

The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders

The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders

When Hospitality Net launched its first viewpoint in its recently launched Luxury GM World Panel, the focus was simple yet profound: What is the single decisive skill that separates an outstanding luxury hotel General Manager from the rest — and why

Henri Roelings

Founder, Hospitality Net

Hospitality Net

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Human Resources

The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders

How HR Professionals Can Remain Irreplaceable in the Age of AI

How HR Professionals Can Remain Irreplaceable in the Age of AI

Last week, we discussed how artificial intelligence (AI), particularly the widespread adoption of generative AI (GenAI), has transformed the traditional HR functions across the six stages of the employee lifecycle. Many professionals want to underst...

Linchi Kwok

Professor at The Collins College of Hospitality Management, Cal Poly Pomona

CAL Poly Pomona

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Human Resources

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Information Technology

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Chatbots, Robotics & AI

How HR Professionals Can Remain Irreplaceable in the Age of AI

The Ultimate Cover Letter

The Ultimate Cover Letter

It’s been said that when you know someone who becomes unemployed, it’s a recession. When you become unemployed, it’s depression. Unfortunately, in today’s job market, many people are struggling to find employment. Students graduating from school als...

Stephen Rushmore

Stephen Rushmore

Creator of the Hotel Valuation Methodology and Founder of HVS

Hotel Valuation Software

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Human Resources

The Ultimate Cover Letter

How AI Is Transforming HR Functions

How AI Is Transforming HR Functions

Artificial intelligence (AI), particularly the widespread adoption of generative AI (GenAI), is rapidly transforming the way organizations manage their workforce. Organizations are at a critical point where they must assess the transformational chan...

Linchi Kwok

Professor at The Collins College of Hospitality Management, Cal Poly Pomona

CAL Poly Pomona

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Human Resources

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Information Technology

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Chatbots, Robotics & AI

How AI Is Transforming HR Functions

Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!

Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!

Work force needs, recruitment and staffing have long been significant challenges in the hospitality industry. Despite its role as the main contributor to the national income in many countries, the hospitality industry has been facing issues linked t...

Robert O’Halloran

Robert O’Halloran

Professor Director, School of Hospitality Leadership at East Carolina University.

East Carolina University

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Human Resources

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Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!

Psychological Insights into AI in Hospitality

Psychological Insights into AI in Hospitality

AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees feel about AI often matters more than what the technology can actually do. This article explores the psychological dynamic...

Valentina Clergue

Valentina Clergue

Assistant Professor at EHL Hospitality Business School

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Human Resources

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Chatbots, Robotics & AI

Psychological Insights into AI in Hospitality

Four Day Work Week – Work Hard, Rest Harder

Four Day Work Week – Work Hard, Rest Harder

As a hospitality consultant with over two decades of experience in evaluating Hotel Valuations and Return on Investment (ROI), I have often wondered if organisations lack adequate metrics for measuring the value of talent and employee ROI. Investmen...

Manav Thadani

Founder Chairman

Hotelivate Private Limited

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Human Resources

Four Day Work Week – Work Hard, Rest Harder

The Five Ws of Workforce Management in Hospitality

The Five Ws of Workforce Management in Hospitality

We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense, a particularly labor-intensive set of meeting room re-sets in banquets requi...

Brian Schoettes

Brian Schoettes

Workforce Management Expert, Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Human Resources

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The Five Ws of Workforce Management in Hospitality

Leadership, Logistics and Loyalty: What Hotel Management Teaches You

Leadership, Logistics and Loyalty: What Hotel Management Teaches You

Hotel management isn’t just about rooms and reservations. From leadership and logistics to loyalty-building, it’s a hands-on education in what it takes to run a world-class experience. This article explores the deep, real-world lessons behind hotel ...

Martin Green

Editor - The Insider, Glion Institute of Higher Education

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Human Resources

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Education & Professional Development

Leadership, Logistics and Loyalty: What Hotel Management Teaches You