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Opinion

Clusters With a Purpose

With recession-focused concern at the forefront of industry conversation, hotel owners and operators are dusting off contingency plans and discussing how best to prepare and plan ahead for the economic impact. Historically, when the hospitality indu...

Kirk Pederson
Kirk Pederson
President of Sightline Hospitality
Sightline Hospitality
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Finance
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Management Companies
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Kirk Pederson
by Kirk Pederson
31 May 2023Sightline HospitalityManagement Companies
Sightline Hospitality
Opinion

The Relationship Between Team Member Engagement and Job Satisfaction

The relationship between team member engagement and job satisfaction is an intriguing one. Though it’s a chicken-and-egg conundrum, the answer is that engaging team members comes first. Studies have shown that job satisfaction hinges on how well the...

Lizz Chambers
Lizz Chambers
Vice President of Team Member Engagement at Newport Hospitality Group, Inc
Newport Hospitality Group
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Human Resources
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Management Companies
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Lizz Chambers
by Lizz Chambers
3 May 2023Newport Hospitality GroupManagement Companies
Newport Hospitality Group
Opinion

Stay Innovative with Automated Hotel Processes

Automation in the hospitality industry continues to evolve and represents innovation at its finest. Automated processes promote hoteliers to build financial and operational success within hotels that are necessary to remain competitive in the market...

Shane Middleton
Shane Middleton
Strategic Partnership Manager
M3
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Finance
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Management Companies
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Finance & Accounting
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Asset Management
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Shane Middleton
by Shane Middleton
24 April 2023M3Management Companies
M3
Opinion

10 Inspections and Logs Every Hotelier Needs in 2023

Running a hotel is an intricate and demanding task, where guest satisfaction and reliable service are of utmost importance. Hotel general managers and owners must navigate numerous challenges daily, balancing multiple responsibilities while maintain...

Garrett Peppelman
Garrett Peppelman
Head of Growth at Xenia
Xenia
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Property Technology
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Management Companies
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Asset Management
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Housekeeping
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Garrett Peppelman
by Garrett Peppelman
7 April 2023XeniaManagement Companies
Xenia
Evolution Of The Hotel Night Auditor Role
Opinion

Evolution Of The Hotel Night Auditor Role

A night auditor – the common name for an employee who works the front desk overnight – plays a crucial role in ensuring the smooth operation of a hotel. Today, with advances in technology and automation, the role of the night auditor has evolved a g...

Jason Q. Freed
Jason Q. Freed
Hospitality Data Evangelist
myDigitalOffice
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Property Technology
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Finance & Accounting
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Big Data
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Jason Q. Freed
by Jason Q. Freed
7 April 2023myDigitalOfficeManagement Companies
Evolution Of The Hotel Night Auditor Role
Opinion

The Changing Face of Third-Party Management Companies

Let’s face it. These days, most third-party management companies have fallen into a predictably corporate (boring) “operating system.” With universal protocols and rules, there isn’t much room for diversity in how hotels within a portfolio are opera...

Kirk Pederson
Kirk Pederson
President of Sightline Hospitality
Sightline Hospitality
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Management Companies
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Kirk Pederson
by Kirk Pederson
4 November 2022Sightline HospitalityManagement Companies
Sightline Hospitality