Creating Hospitality Cohesion with 90 Global Projects

In a world increasingly defined by diversity and cultural exchange, the hospitality industry stands as a bridge connecting people from all walks of life. Travelers seek experiences across the globe, and the concept of creating hospitality cohesion i...

Grey Poplin

Global Brand Manager at Valor Hospitality Partners

Valor Hospitality

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Management Companies

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Brand Marketing

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Opinion

Data Is the New Oil – But Only if You Have the Right Refinery

In the world of hospitality, everyone talks about data – how much you can collect, how fast you can access it, and how many dashboards you can create. But after two decades of working with the most sophisticated data models, I’ve learned something c...

Shams Chauthani

Chief Technology Officer

Otelier (formerly myDigitalOffice)

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Property Technology

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Management Companies

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Finance & Accounting

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Big Data

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Opinion

Tariffs and Turbulence: Navigating Hotel Operations in a Travel Downturn

The hospitality industry is currently facing a confluence of challenges that threaten to curtail travel demand and strain hotel operations. Economic uncertainties, compounded by recent tariff implementations, are reshaping traveler behaviors and dem...

Jason Q. Freed

Hospitality Data Evangelist

Otelier (formerly myDigitalOffice)

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Property Technology

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Big Data

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Asset Management

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Opinion

How a Travel Downturn Could Shape the Future of Hotel Operations

The hospitality industry, like much of the global economy, is facing an uncertain road ahead. From fluctuating tariffs and inflation to wavering consumer confidence and international travel slowdowns, macroeconomic forces are pressuring our sector i...

Rob Lawrence

CEO

Otelier (formerly myDigitalOffice)

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Property Technology

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Real Estate & Investment

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Asset Management

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Opinion

From Data to Delight: How Analytics Are Shaping Today’s Guest Experience

Delivering a seamless and memorable guest experience isn’t just about great service – it’s about making smart, data-driven decisions at every stage of the guest journey. The best-run hotels no longer rely on gut instinct to anticipate guest needs. I...

Ryan Smith

Senior Director, Product Strategy

Otelier (formerly myDigitalOffice)

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Property Technology

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Big Data

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Guest Experience

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Opinion

Focus meetings are brutal

One of the most overlooked skills in getting a project over the finish line is not listing everything that needs to be done but deciding what will not get done. It’s easy to make an endless to-do list and allocate more resources in the hope that eve...

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Sales & Marketing

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Events & Conferences

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Travel Technology

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Management Companies

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Opinion

Tech Transformation: How Data Will Power Your Digital Adoption Journey

The hospitality industry is at a crossroads. Mergers and acquisitions abound, shining a spotlight on the increasing role of hotel management groups centralizing and automating operations. With an influx of new technology aimed at increasing efficien...

Niki Johnson

Chief Product Officer

Otelier (formerly myDigitalOffice)

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Property Technology

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Big Data

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Asset Management

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Opinion

The Future of Hospitality Runs on Data and Automation

I just got back from a whirlwind trip across the globe, meeting with Otelier team members in our APAC offices, and I’m more excited than ever about the impact Otelier can have on the future of hotel operations and performance. From Brisbane, Austral...

Rob Lawrence

CEO

Otelier (formerly myDigitalOffice)

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Property Technology

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Finance & Accounting

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Big Data

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Opinion

Brand Managed Hotels Vs. Third Party Managed Hotels

Hotel owners face a critical decision when selecting a property management structure: should the property be brand-managed or be managed by an independent, third-party operator?

Tom Engel

Founder, T.R. ENGEL Group LLC

T.R. ENGEL Group, LLC

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Management Companies

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Opinion

Why are Hotel Property Management Companies Struggling?

Hotel Property Management Groups (PMGs) have been a pillar of the hospitality business for decades. They bring expertise, operational efficiencies, and the greatest gift of all — taking on the day-to-day operational challenges of running a hotel.

Vikram Singh

Global Hospitality & Travel Strategist

Vikram Singh

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Revenue Management

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Markets & Performance

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