Real Estate & Investment

Hotels are leaving millions on the table: guest-first strategies for growth

Hotels are leaving millions on the table: guest-first strategies for growth

For decades, hotel performance was judged by a narrow set of numbers – namely, occupancy, ADR and RevPAR. The room was the unit of revenue, and guests were measured in heads and beds. But that model no longer fits the way people travel, stay and con...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Travel Technology

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Real Estate & Investment

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Guest Experience

Hotels are leaving millions on the table: guest-first strategies for growth

Another Star, same ambition to redefine hospitality

Another Star, same ambition to redefine hospitality

Earlier this month, I had the opportunity to sit down with Lennert de Jong, Chief Executive Officer of Another Star, to explore the story behind the company’s new identity, the completion of citizenM’s integration into Marriott Bonvoy, and the landm...

Henri Roelings

Founder, Hospitality Net

Hospitality Net

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Real Estate & Investment

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Partnerships, Mergers & Acquisitions

Another Star, same ambition to redefine hospitality

Marriott didn’t spend $355M to buy 36 small-room hotels

Marriott didn’t spend $355M to buy 36 small-room hotels

When Marriott International announced it would acquire the citizenM brand for $355 million in cash, the easy take was to call it "another lifestyle acquisition" in a long list of soft brands and hip logos.

Nicolas Vorsteher

Nicolas Vorsteher

Founder & CEO, chatlyn

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Real Estate & Investment

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Brand Marketing

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Marriott didn’t spend $355M to buy 36 small-room hotels

The New Economics of Hospitality: ESG, AI, And Value Creation in The MEA Region

The Middle East and Africa remain among the most dynamic frontiers for hospitality investment. Three trends stand out. First, diversification of economies- particularly in the Gulf, has positioned tourism as a strategic growth engine. Governments ar...

Hala Matar Choufany

Hala Matar Choufany

President - HVS Middle East, Africa and South Asia, Dubai

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Real Estate & Investment

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Markets & Performance

HVS

Hotel Investment & Development Trends: Key Takeaways from Cayuga’s Annual Conference

Hotel Investment & Development Trends: Key Takeaways from Cayuga’s Annual Conference

Moderator: Jon Peck, President of Peck Hotel Consulting, and Cayuga Hospitality Consultant

Jon Peck

President of Peck Hotel Consulting and active Consultant with Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Events & Conferences

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Real Estate & Investment

Hotel Investment & Development Trends: Key Takeaways from Cayuga’s Annual Conference

Travel, trust and growth: the real lesson of the Sonder collapse

Travel, trust and growth: the real lesson of the Sonder collapse

When news broke that Sonder was shutting down, my first thought wasn’t about SPACs, leases or capital markets. It was about the guests and teams suddenly caught in the middle.

Mathew Prior

CEO, TrustedHousesitters

TrustedHousesitters

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Real Estate & Investment

Travel, trust and growth: the real lesson of the Sonder collapse

A New Analytic for Hotel Restaurant Real Estate: Transitioning Square Footage into Signature Experiences

Hotel food and beverage isn’t simply a service line—it’s the second-largest revenue engine in the building (1) and, increasingly, the brand’s cultural calling card.

Trip Schneck

Managing Partner

Colicchio Consulting

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Lodging Industry

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Real Estate & Investment

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Food and beverage

Colicchio Consulting

Navigating the Current: Key Takeaways from CHICOS 2025

Navigating the Current: Key Takeaways from CHICOS 2025

Last year’s CHICOS conference focused on the Caribbean region’s record-breaking RevPAR levels and appetite for new development. This year’s CHICOS theme, “Navigating the Current,” highlighted the potential for continued growth and development in the...

Shannon L. Sampson

Shannon L. Sampson

Senior Vice President and Director of South Texas

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Events & Conferences

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Real Estate & Investment

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Markets & Performance

Navigating the Current: Key Takeaways from CHICOS 2025

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability. In the US, political tensions, evolving immigration policies, and a slowdown in international tourism have ad...

Stephen Burke

Founder and CEO, Robosize ME

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Property Technology

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Lodging Industry

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Real Estate & Investment

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Chatbots, Robotics & AI

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

Hotels: Branded or Independent? 5 Key Considerations for Owners & Investors

A major decision for any hotel owner or investor is whether to affiliate their property with a brand. As ever so often, the trade-offs are as comprehensive as they are complex. We do note that the comparison is between the general independent vs bra...

Dan Voellm

CEO & Founder of AP Hospitality Advisors

Cayuga Hospitality Consultants

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Lodging Industry

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Real Estate & Investment

Cayuga Hospitality Consultants