Sandy Hartak has been promoted to director of front office at Rixos Premium Dubai. The Syrian has worked with the hotel for four years, and with fellow Rixos The Palm Dubai for close to seven years before that.
Dave Martinez, Director of Sales and Marketing for Fairmont Dallas, was eager to promote Christina Mertz to Director of Catering and Conference Services from her previous role as Assistant Director of Catering & Conference Services, a role in which she was instrumental to the overall success of the team. Reporting to the Director of Sales and Marketing, Mertz will oversee Catering and Conference Services for the 545-room hotel, which is home to several majo r annual conferences in Dallas.Mertz brings over twenty years of experience to the position, including experience from several previous roles in management positions in Catering and Conference Service Departments. She has previously served as the Director of Special Events at Goldman Properties in Miami, FL, Senior Catering & Group Sales Manager at both The Setai and The Raleigh Hotel, and Director of Catering and Convention Services at W South Beach.
Four Seasons Hotel Seoul welcomes Maximilian Schillik as its new Director of Rooms. Making the move from Four Seasons in Jakarta, Maximilian brings an exciting international flair to the Hotel and is looking forward to further elevating the guest experience at this vibrant urban retreat.
Kelly leads the training, implementation, support, billing, and customer success efforts at M3. Prior to joining M3, she spent over 16 years building her career at AT&T before venturing into other technology companies. Following her final role with AT&T as Director of Product at Cricket Wireless, Read held various roles spanning many functional areas, including product, marketing, service, implementation, and product management.
Ms. Natasha Wigley has been working with AHS and Vienna House in Austria for the past few years after working with AHS in Bangkok previously. Natasha's responsibilities will include identifying, implementing, and managing an effective quality assurance management framework and ensuring that all pre-opening and operating properties are in full compliance with a sustainable delivery of the related brand's standards. In her new role, she will work towards creating a positive working environment on a corporate and property level and will develop long-range learning strategies to enhance the guest experience.
Ashok had started his career in Hospitality industry from Radisson White Sand Beach Resort in 2007. He worked with City Max hotel in Dubai, Phoenix Park Inn Resort Goa, Radisson Blu Nagpur and Mayfair Bhubaneswar before joining Radisson Blu Guwahati in 2015. He had Joined there as an Asst. Manager- Engineering and later promoted as Chief Engineer in 2020. Ashok was born & brought up in Odisha and currently settled in Guwahati with his family. Having total 17 years of experience and maximum tenure with different properties of Radisson, he is looking forward to work & grow in Accor. He has already started working on various sustainable related initiatives like less carbon emission, usage of recycled water, less usage of Electricity.
Vela oversees the overall satisfaction of Waldorf Astoria Cancun guests, and as guest experience manager, works closely with the team to deliver an outstanding and effortless experience for all guests prior, during, and after their stay.
Tom Scudero has been named Director of Engineering at Virgin Hotels New York, bringing with him two decades of experience in the engineering operations space at a luxury hospitality level. He will be tasked with setting operational standards and procedures, while simultaneously liaising with key stakeholders of the hotel to ensure proper execution of plans and project quality. Prior to this role, Scudero worked as the Director of Engineering at YOTEL New York. With his vast knowledge in hotel building infrastructure, environmental codes and regulatory requirements, Tom will bring an innovative supervisory skillset, leading the department to peak performance level.
City's leading luxury hotel, JW Marriott Mumbai Sahar is pleased to announce the appointment of Rahul Prashar as the Director of Rooms. A seasoned hotelier, Rahul will be responsible for room division operations and will be helming to scale up property's offerings for guests by creating a superior experience.
Gregory's remit as Executive Assistant Manager of Rooms will include overseeing rooms operations, housekeeping, guest services, the Club Lounge, and the fitness centre and spa.
Neeraja Rahul has joined Radisson RED Dubai Silicon Oasis as chief engineer. In doing so, she becomes the first female chief engineer for the Radisson Hotel Group in the Middle East. Her appointment also takes the balance of RED Dubai leadership to a 60-40 female/male split.
Westin Grand Cayman announces the appointment of Natasha Anna Pereira as Director of Event Management. In her new role, Pereira will lead Westin Grand Cayman's wedding, events, and banquet team, ensuring a seamless execution of all event programming.
Ms. Anna Rhee has been appointed Executive Assistant Manager - Rooms, and brings extensive experience to this chic beachfront hotel. Hailing from Seoul, Anna was educated in Korea and the US before she entered the hospitality sector with Hilton. Anna joined Hyatt in 1998, initially as a corporate management trainee, and has spent more than 23 years with the family, including spells at Park Hyatt Los Angeles, Grand Hyatt Singapore, Hyatt Hotel Canberra, Hyatt Regency Kota Kinabalu and Hyatt Regency Danang. Most recently, she served on the pre-opening team for Hyatt Regency Nha Trang in Vietnam.
With over 22 years of experience in the luxury hospitality business with leading Indian and International chain of hotels, Rakesh brings with him expertise in the engineering and maintenance operations department while driving passion to deliver only the highest standards of service.
Nelly R. Castaneda has been appointed as the director of housekeeping at the resort.
Stephen Simiyu previously served as the assistant manager of concierge and guest Services at Fairmont the Palm Resort in Dubai, where he was responsible for maintaining the quality of standards through the proper formulation of local standards of operation, training and leading his team to efficiently manage guest requests and to achieve the hotel's targets.
Erik Anderson has been promoted to Executive Vice President of Architecture and Engineering at PROCON, the largest true design-build firm in New Hampshire. Mr. Anderson is a licensed and LEED-accredited architect and leader with over 32 years of experience. He has worked on various building types, including senior living, housing, education, commercial, industrial, private aviation, retail, and healthcare. He uses his strength in collaboration to build client relationships and works with PROCON's construction project managers, superintendents, engineers, and estimators to ensure client expectations are exceeded.
Pawan Poojari has been appointed Housekeeping Manager at Fairfield by Marriott Mumbai.
BirchStreet Systems, the market leader in P2P software for the hospitality industry, announces the appointment of Joe DeVore as Vice President of Casinos and Gaming. Joe will be reporting to John McCaffrey, Chief Customer Officer of BirchStreet.
BirchStreet Systems, the market leader in P2P software for the hospitality industry, announces the appointment of John McCaffrey as Chief Customer Officer. John will be reporting to Brendan Reidy, CEO of BirchStreet.