Appointments

Angelica Sanz Rincón has been appointed as Director of Rooms at Four Seasons Hotel Toronto

A new member of the Four Seasons family, Director of Rooms Angelica Sanz Rincón has approximately twelve years of progressive experience within the luxury hospitality space. With roles ranging from director of guest relations and director of front office to hotel manager and director of residences, Angelica has a vast knowledge and history in servicing hotels.

Chauntel K. Brown has been appointed as Assistant Director of Rooms at Four Seasons Hotel And Private Residences Nashville

As Assistant Director of Rooms, Chauntel Brown will be operational, but also firmly focused upon shaping the experience of all guests, from the moment they arrive to departure. Brown joined the pre-opening team of Four Seasons Hotel Nashville after an impressive career with the Hyatt brand, including recent stints with Hyatt House Nashville Downtown SoBro and Grand Hyatt Nashville. A native of Fort Myers, Florida, Brown received a bachelor's degree in Resort and Hospitality Management and a Master's Degree in Educational Leadership and Development from Florida Gulf Coast University. During her tenure with Hyatt, she worked at properties in San Antonio, Texas; Baltimore, Maryland; and Bonita Springs, Florida, as well as in positions for Hyatt Corporate and the Hyatt Global Contact Center, before accepting her role as Assistant Director of Rooms for Four Seasons Hotel Nashville, her first appointment with the company.

Jillian Dampier has been appointed as Director of Group and Catering Sales at The Ritz-Carlton, Sarasota

An Indiana native, Dampier's hospitality career began in Indianapolis after graduating from Indiana University with a BA in English. With 20 years of experience, she has held various leadership positions with renowned brands such as Hyatt, Conrad Hotels and Resorts, and other properties under the Marriott Bonvoy portfolio. She brings extensive group and catering leadership knowledge and expertise to her new role where she will be spearheading sales for the luxury hotel's group events. She will also be overseeing weddings, social events, and corporate catering gatherings. Dampier and her family are boating aficionados and are eager to spend weekends sailing the Gulf upon their relocation to Sarasota.

Lam Tran has been promoted to Director of Technical Services & Business Development at Cross Hotels & Resorts

"Tran Lam has had the biggest year of his career," said CEO Harry Thaliwal. "He was at the heart of our two property, 716-key mega deal in Vietnam signed with Tan Thanh Trading & Tourism JSC. It is one of the biggest greenfield deals in Asia and he achieved this against the backdrop of the global pandemic. I am so proud of what he has achieved, and we can only imagine how far he will go."

Elgin Thomas has been appointed as Director of Engineering at The Ritz-Carlton, San Francisco

With years of experience in opening, developing, and managing hotels, Elgin Thomas will be responsible for overseeing the hotel's operations and maintenance as the new Director of Engineering. Previously, Thomas was the Director of Facilities at The Ritz-Carlton Club and Residences, San Francisco where he managed the engineering team and achieved some of the best employee satisfaction and guest engagement scores within the Marriott and Ritz-Carlton brands. In his past work experiences, Thomas was an experienced Hospitality Manager at the Towneplace Suite-Northlake Atlanta, Courtyard by Marriott-Oakland Airport, and Courtyard by Marriott-Newark where he had an outstanding track record of exceeding department goals.

Sukhpreet Singh Bath has been promoted to Rooms Division Manager at Fairmont Jaipur

Fairmont Jaipur, a pioneer of showcasing immaculate guest experience in the past 10 years, has elevated Sukhpreet Singh Bath as the Rooms Division Manager. Sukhpreet will be responsible for handling the Front Office, Housekeeping, Fairmont Butler service, Ruhab Spa, ensuring an exceeding guest experience. Sukhpreet's' visionary focus and zeal to drive a comfortable and pleasant experiential stay at Fairmont Jaipur stands as an exemplary inspiration to his team.

Pratik Vashisht has been appointed as Director of Rooms at The St. Regis Mumbai

The St. Regis Mumbai is delighted to welcome Pratik Vashisht as Director of Rooms at The Best Address. Pratik brings with him over 14 years of experience in the luxury hospitality business with leading hotels, ensuring service excellence with guest facing teams. Post his Hotel Management education, Pratik commenced his career in luxury as he embarked on a role with the front office division at The Oberoi, New Delhi. His dedication, eye to detail and guest focus allowed him to grow and rise as he moved up the ranks very quickly with a stint at The Imperial, New Delhi and most recently with The Leela Palace, Bangalore, where he consistently contributed to the guest satisfaction scores and the success of the hotel.

Zalán Schuster has been appointed as Chief Concierge at Four Seasons Hotel Riyadh at Kingdom Centre

Four Seasons Hotel Riyadh at Kingdom Centre has announced the appointment of Zalan Schuster as its new Chief Concierge. Impassioned about his profession, experience at luxury hotels, and a member of Les Clefs d'Or, the international organization of the crème de la crème of hotel concierges, Schuster arrived at the sky-high Hotel in the Saudi Arabian capital on a mission to curate enriching and exciting destination experiences for guests.

George Sous has been appointed as Director of Rooms at Fairmont Dallas

Reporting to the Hotel Operations Director, Sous will oversee all functions of the Rooms Division and Loss Prevention for the 545-room hotel. He brings over 12 years of experience to Fairmont Dallas, beginning his career as a Rooms Intern at the Historic Palmer House Hotel in 2011. After completing Hilton's Management Development Training Program, Sous served as Director of Housekeeping at multiple properties including the Hilton Chicago and Towers and Conrad Chicago. Sous joined the Accor family at the Swissotel Chicago as Director of Housekeeping in 2019.

Ankush Tandon has been appointed as Director of Rooms at JW Marriott Mumbai Juhu

Ankush began his hospitality career in 2006 and has worked across various verticals in reputed hotels spanning 3 continents, 5 countries and 5 brands. He was previously responsible for leading the front-of-house operations as the Director of Rooms at Washington Marriott Georgetown, Washington DC, USA. He attributes his success to meaningful collaborations with his team members, and his ability to develop strong customer relationships is a quality that is emulated by his team. With an endeavor to align the rooms division and Front Office operations towards elevated guest experiences, Ankush will drive the strategies along with his teams to meet all stakeholder expectations.

Ipek Dem has been appointed as Assistant Director of Sales for MICE at Rixos Bab Al Bahr

Dem will be responsible for positioning Rixos Bab Al Bahr not only as a staycation destination but also as a place for weddings and events. Ras Al Khaimah Tourism Development Authority (RAKTDA) aims to promote Ras Al Khaimah as a MICE destination. Representing the biggest resort in Ras Al Khaimah to date, Ipek will be working closely with RAKTDA to achieve the property's revenue goals and assist with their vision for the emirate.