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Appointments

Zalán Schuster has been appointed as Chief Concierge at Four Seasons Hotel Riyadh at Kingdom Centre

Four Seasons Hotel Riyadh at Kingdom Centre has announced the appointment of Zalan Schuster as its new Chief Concierge. Impassioned about his profession, experience at luxury hotels, and a member of Les Clefs d'Or, the international organization of the crème de la crème of hotel concierges, Schuster arrived at the sky-high Hotel in the Saudi Arabian capital on a mission to curate enriching and exciting destination experiences for guests.

Four Seasons
Riyadh, Saudi Arabia

George Sous has been appointed as Director of Rooms at Fairmont Dallas

Reporting to the Hotel Operations Director, Sous will oversee all functions of the Rooms Division and Loss Prevention for the 545-room hotel. He brings over 12 years of experience to Fairmont Dallas, beginning his career as a Rooms Intern at the Historic Palmer House Hotel in 2011. After completing Hilton's Management Development Training Program, Sous served as Director of Housekeeping at multiple properties including the Hilton Chicago and Towers and Conrad Chicago. Sous joined the Accor family at the Swissotel Chicago as Director of Housekeeping in 2019.

Accor
Dallas, Texas, United States

Ankush Tandon has been appointed as Director of Rooms at JW Marriott Mumbai Juhu

Ankush began his hospitality career in 2006 and has worked across various verticals in reputed hotels spanning 3 continents, 5 countries and 5 brands. He was previously responsible for leading the front-of-house operations as the Director of Rooms at Washington Marriott Georgetown, Washington DC, USA. He attributes his success to meaningful collaborations with his team members, and his ability to develop strong customer relationships is a quality that is emulated by his team. With an endeavor to align the rooms division and Front Office operations towards elevated guest experiences, Ankush will drive the strategies along with his teams to meet all stakeholder expectations.

Marriott
Mumbai, India

Ipek Dem has been appointed as Assistant Director of Sales for MICE at Rixos Bab Al Bahr

Dem will be responsible for positioning Rixos Bab Al Bahr not only as a staycation destination but also as a place for weddings and events. Ras Al Khaimah Tourism Development Authority (RAKTDA) aims to promote Ras Al Khaimah as a MICE destination. Representing the biggest resort in Ras Al Khaimah to date, Ipek will be working closely with RAKTDA to achieve the property's revenue goals and assist with their vision for the emirate.

Rixos Hotels
Ras Al Khaimah, United Arab Emirates
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Lisa Quatrano has been promoted to Manager of Customer Success at M3

M3, the hospitality sector's #1 cloud-based accounting, financial reporting, and data management platform, announced that Lisa Quatrano has been promoted to Manager of Customer Success. Lisa has been at M3 for a little over ten years. During her tenure at M3,  she has held many roles, managed the Labor Management team, transitioned into Customer Success, and now will manage that team. The M3 team is looking forward to seeing the value that Lisa brings customers in this new role! 

M3
Lawrenceville, Georgia, United States

Vijayakumar Singh. R has been appointed as Chief Engineer at Hyatt Regency Dehradun

Vijayakumar brings along 29 years of enriching experience across Taj, Meridian & Hyatt hotels in India, with the Hyatt journey being 20 years and counting. A master of his trade, in his current role, Vijayakumar will be responsible for the management, operations, rectification of the entire hotel's furniture, fixture and equipment while also ensuring sustainable practices and increasing efficiency throughout the hotel.

Hyatt
Dehradun, India

Ricardo Lutchman has been appointed as Director of Rooms at The Joseph, a Luxury Collection Hotel

Ricardo Lutchman brings more than one decade of experience in operations management to his new role as director of rooms at The Joseph Nashville. Lutchman oversees day-to-day operations and activities of rooms departments, including housekeeping services, front office, concierge, and guest services, as well as manages the hotel's full-service luxury spa and salon, Rose. Lutchman comes to Nashville having recently served as director of operations for Hotel Emeline in Charleston, SC. In his career, Lutchman has worked in various operations and guest services roles throughout Texas.

Marriott
Nashville, Tennessee, United States

Lamia Al Murid has been promoted to Executive Housekeeper at Jumeirah Beach Hotel

Jumeirah Group has made history by appointing its first female Emirati executive housekeeper. Lamia Al Murid steps up to the role at the Jumeirah Beach Hotel, promoted thanks to her "dedication, passion and ability to constantly exceed guest expectation," Jumeirah said. Muneera Al Taher, senior director of human resources and Emiratisation at Jumeirah Hotels & Resorts shared: "I am delighted to announce the promotion of Lamia Al Murid as executive housekeeper at Jumeirah Beach Hotel, making her the first female Emirati holding that position."

Jumeirah
Dubai, United Arab Emirates
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Christopher Klein has been promoted to Director of Rooms at Four Seasons Hotel Kuwait at Burj Alshaya

In 2020, Four Seasons Hotel Kuwait hired Christopher, carrying with him an impressive resume and seven years of Middle East experience in luxury hospitality. A German native, Christopher quickly established himself at the Hotel, working tirelessly to uphold the highest standards of guest experience. His promotion to Director of Rooms has come as no surprise to his colleagues in the Hotel who shared in celebrating his move along with General Manager Didier Jardin.

Four Seasons
Kuwait