IHG signed three new-build Holiday Inn Express franchise agreements in Madrid, Málaga, and Barcelona totalling 653 rooms, in partnership with Tikehau Capital's new Selecto select-service hotel platform.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Crowne Plaza Vienna, bringing the Crowne Plaza brand back to Austria. The hotel will be operated in partnership with FEURING Asset Management GmbH, a hotel asset management company with a strong track record across key European destinations.
Langham Hospitality Group’s (LHG’s) Cordis Hotels & Resorts brand has landed in Airport New City, a rapidly evolving district adjacent to the visually striking fifth terminal at Xi’an Xianyang International Airport – the primary aviation hub serving both the Xi’an and Xianyang metropolitan areas. Cordis, Xi’an – like the terminal – blends Tang Dynasty-inspired design with the energy of modern travel to create a grand arrival experience worthy of its namesake’s historical role as China’s imperial capital and the starting point of the Silk Road – the storied travel route that made the city a vital nexus for transportation, trade and cultural exchange.
A joint UN Tourism and ITF report reveals women hold just 6% of pilot roles and 3% of land transport jobs, prompting a three-year action plan to address structural and legal barriers.
India's hospitality market, anchored by 2.9 billion domestic tourist visits in 2024, is expanding fast into Tier 2 and Tier 3 cities, but talent gaps and regional fragmentation are testing operators' ability to scale.
An explainer covering how hotel mobile check-in works, the operational and revenue benefits, first-party data capture opportunities, and when the technology is or isn't the right fit for a property.
The St. Regis Costa Mujeres Resort, Cancún officially opened its doors with a ribbon-cutting ceremony that brought together industry leaders, government officials, project owners, and strategic partners, marking the arrival of a remarkable new luxury destination to Marriott International's portfolio in Mexico.
The historic Gunter Hotel announces its official transition to Gunter Hotel, a Tribute Portfolio Hotel, joining Marriott Bonvoy's global collection of independent hotels celebrated for their distinctive character, captivating design, and deep connection to local culture. To commemorate the milestone, the hotel has also launched a special limited-time room package.
MIMARU reports nearly 80% of guests at its Tokyo Shinjuku property during marathon season are race participants, reflecting a growing trend of travelers building Japan holidays around marathon events.
Accor and H World Group will give their combined 430 million loyalty members cross-access to each other's properties and select benefits across China, Europe, and the Middle East starting in 2026.
Pullman Hotels launches a new global brand campaign centered on human connection and cultural exchange, supported by the Pullman xChange event in Paris and a pipeline of 60+ new properties targeting 200+ hotels within five years.
The La Jolla Beach & Tennis Club, a landmark 21-acre coastal resort with a 90-year legacy, has begun the second phase of its $60 million resort-wide renovation with the redesign of 90 guest rooms. Steps from the sand on one of Southern California’s most celebrated private beaches, the project is slated for completion by Memorial Day 2027.
HSMAI Europe President Ingunn Hofseth reflects on lessons from mentor Mike Leven, arguing that culture and people-first leadership are the foundation of lasting business success.
Banyan Group (“Banyan Tree Holdings Limited” or the “Group” – SGX: B58), an independent global hospitality company, officially unveils Mamula Island by Banyan Tree in its first full season under its flagship Banyan Tree brand, marking Banyan Tree’s first resort in Europe.
Today, Dunton celebrates the official opening of Kilchoan Estate by Dunton, the brand's first European property and a significant milestone in its collection of intimate luxury retreats. Spanning 13,000 acres between Loch Nevis and Loch Hourn, the newly restored estate offers year-round access to one of the most remote and spectacular landscapes in the Scottish Highlands, reached only by boat or on foot.
Marking Waldorf Astoria’s highly anticipated debut in Malaysia, Waldorf Astoria Kuala Lumpur is now open for reservations. Blending the timeless elegance and anticipatory service synonymous with the Waldorf Astoria brand, the hotel sets a new benchmark for luxury hospitality in the heart of the capital while introducing a new social destination for dining, gatherings, festive celebrations and milestone occasions.
Harilela Hotels has set its sights on Singapore as the third home for its acclaimed hotel brand The Hari, complementing the existing properties in London and Hong Kong.
The author argues that true AI-native hotel distribution requires live pull architecture and settlement layers, a gap Google won't fill due to its ad-auction model, leaving an opening for a new entrant.
Service inconsistency in hotels typically stems from fragmented cross-department coordination rather than staff attitude, with small workflow misalignments compounding into visible guest-facing failures.
Markus Mueller argues that hospitality's real distribution problem has nothing to do with AI or personalization technology — it lies in an inventory model designed in the 1970s that collapses thirty or forty genuinely distinct room products into five website categories. Until hotels start selling real products instead of generic containers, he contends, no amount of sophisticated technology layered on top will deliver the experience guests actually want.