The Rise of Hotel Lobbies as Social Destinations
A Conrad New York Downtown GM argues that hotel lobbies must be actively programmed as social destinations to drive F&B revenue, local engagement, and brand differentiation.
A Conrad New York Downtown GM argues that hotel lobbies must be actively programmed as social destinations to drive F&B revenue, local engagement, and brand differentiation.
Dr. Florian Ilgen previews his HSMAI MEA keynote, arguing that resistance to change stems from lack of tools, vision, and role models, not lack of willingness.
The article outlines how hotel groups can cluster finance functions across properties using shared teams and digital workflows, reducing headcount needs and improving group-level visibility.
Holiday Inn Paris Gare de Lyon Bastille generates €2K monthly in upsell revenue and reclaims significant staff time after deploying Canary Technologies' full guest management suite.
Miraggio Thermal Spa Resort generated over €515K in email marketing ROI within its first four months using Revinate Core and Marketing.
Vegas Resort in Malta built a 41-module custom operational platform using Cloudbeds' Open API, cutting housekeeping prep from 3 hours to 15 minutes and check-in time from 5 minutes to 90 seconds across a 405-room property.
Friday brought Markus Busch on Sabre's GDS hotel reservations growing 8% in Q2 with corporate travel at 45% of volume, Cogwheel's Stephanie Sparks Smith and Michael Curran warning hotels against repeating black hat SEO mistakes with GEO, and Darko Bosancic's framework for when AI should decide, recommend, or stop. CoStar's 5.5% weekly RevPAR, WTTC's Spain forecast, and two property announcements closed the week.
Following Paris, New York, Courchevel, St. Barth and Mykonos, Fouquet’s continues its expansion into the world’s most exclusive destinations, choosing Gstaad as the setting for the next chapter of its story.
A framework for auditing hotel corporate accounts across net contribution, displacement, concession density, and renewal risk reveals that top accounts often shape strategy more than any plan document.
A framework for GMs to decide when AI should act autonomously, recommend, or defer to a human, using reversibility, cost of mistakes, and data readiness as the key criteria.
The article frames "Strategy Capital" as the essential corporate mindset for 2026-2027, built on integrating asset-light portfolios, AI-driven distribution, and industrial-scale automation.
Opinion piece arguing hotels should apply Blue Ocean Strategy by co-creating off-property experiences with local artisans and external partners to build brand loyalty and unlock new revenue.
Hotels risk repeating black hat SEO mistakes by mass-producing AI-targeted content, when LLM visibility is better earned through specific, human-first content tied to clear positioning.
WTTC forecasts Spain's Travel & Tourism sector will contribute over €269BN to GDP in 2026, up from €259BN in 2025, with international business visitor spending projected to grow 8.1%.
U.S. hotel RevPAR rose 5.5% for the week of 11-17 October 2026, with Detroit and San Diego leading gains while San Francisco posted steep declines against Dreamforce 2025 comparisons.
Hilton adds booking-on-behalf, shared reservation views, and duty-of-care tools to its free Hilton for Business program, which now serves over 400,000 SMB members globally.
Kimpton launches The Curious Palate, a global F&B platform spanning secret menus, chef collaborations, and pop-ups across its portfolio, debuting at an inaugural multi-chef dinner in Monterey, CA.
Trip.com Group data shows Chiang Mai, Surabaya, and Busan leading Asia-Pacific booking growth this autumn, with Japan claiming 11 of the top 12 global foliage spots.
Artotel Group appointed as third-party operator of two Wyndham-branded properties in Sleman, Yogyakarta, adding 260 rooms and MICE capacity for up to 1,000 guests to its Central Java portfolio.
An icon of refined hospitality enters a new era as Shangri-La Singapore unveils the transformation of its prestigious Valley Wing, welcoming guests to a rejuvenated collection of luxurious guestrooms and suites, including its two exclusive Presidential Suites – the Shangri-La Suite and Singapore Suite. Available for stays from October 2026, the unveiling marks a significant milestone in the continued evolution of the hotel, where more than five decades of hospitality heritage meet a renewed vision of contemporary luxury.