As AI becomes a commodity, the true competitive advantage lies in unified, trusted guest data that most hotels still struggle to consolidate across fragmented PMS, CRM, and loyalty systems.
Chapitre Six, a French boutique collection founded by Nicolas Saltiel, spans Paris, the Riviera, Barbizon and Megève, with two new properties planned for Courchevel (Dec 2026) and Cannes (Summer 2027).
Gravity Haus CEO Jim Deters explains how a local membership program generates higher margins than rooms, flattens seasonal revenue curves, and doubles as a direct distribution channel across 13 properties.
Wednesday brought Phocuswright Europe's warning that AI efficiency gains have not translated into consumer bookings, with chatbots failing to convert and incumbents widening their moat over startups, hospitality.today's data showing travel agencies grew commissionable hotel room nights at 11.8% against OTAs' 6% in H1 2026, and Pertlink's follow-up on real AI containment failures at OpenAI and Anthropic with direct governance implications for hoteliers. China's 1,100-plus forecast hotel openings, LWHA's K-shaped U.S. transaction recovery, and a record properties day from Papua New Guinea to New Zealand rounded out the session.
Inefficient scheduling, high turnover, and outdated tools cost hotels significantly; demand-based scheduling and mobile workforce platforms can cut labor costs by 6-8%.
China's Q2 2026 pipeline holds 3,588 projects and 632,256 rooms, with 1,131 new hotel openings forecast by year-end and conversions hitting a record 245 projects.
Experts at Phocuswright Europe 2026 warned that AI efficiency gains have not translated into consumer bookings, with chatbots failing to convert and incumbents widening their competitive moat over startups.
Driftwood Capital's white paper argues hotel credit is materially distinct from corporate direct lending, citing a 0.18 correlation, lower CRE charge-off rates, and 76% on-time CMBS loan repayment through 2020-2025.
Perched above a secluded stretch of Northern California coastline where redwoods meet the Pacific, Mendocino Cove is set to officially open August 1, 2026 as a new design-forward coastal retreat from the founders of Mendocino Grove. Thoughtfully reimagined from the historic Pine Beach Inn property, the 40-suite destination offers elevated hospitality, wellness, recreation, and relaxed luxury across 11 oceanside acres on the Mendocino Coast.
Gottardo Hotels & Resorts is proud to announce the opening of the new Staybridge Suites Aurora East by IHG, introducing Aurora's newest upscale extended stay hotel designed for business travelers, project teams, relocating families, and leisure guests seeking the comforts of home combined with the trusted hospitality of the IHG Hotels & Resorts family.
7 Hospitality Management replaced manual rate processes with Access Hospitality RMS, achieving over 9% RevPAR growth and an occupancy uplift from 38% to 51% across its UK portfolio.
LWHA's Q2 2026 survey tracked 107 U.S. hotel sales over $10M totaling $3.8B, showing a 20% year-over-year rise in trades while deal size and price per room compressed amid a K-shaped recovery favoring luxury.
Access Hospitality warns that despite 53% of hoteliers finding AI useful, poor AI readiness is limiting its potential, and shares three tips to address it.
Shangri-La Group (“the Group” or “Shangri-La”) today announced the debut of JEN by Shangri-La (“JEN”) brand in Hangzhou with the soft opening of JEN Hangzhou by Shangri-La (“JEN Hangzhou”). Bringing the brand’s “Live New Asia” spirit to one of East China’s most vibrant destinations, where cultural heritage meets fast-evolving urban energy, JEN Hangzhou blends local character with contemporary lifestyle experiences. As the Group’s 10th JEN property globally, the hotel is designed as a lively hub for travellers and the local community to connect, exchange ideas and explore the city from a fresh perspective.
Sheraton Hotels & Resorts, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, today announced its debut in Papua New Guinea with the opening of Sheraton Port Moresby Stanley Hotel & Suites – a 394-key hotel located in Port Moresby’s central business and government district, five minutes from Jacksons International Airport and connected to the Vision City Mega Mall – marking Marriott International’s second property in the country and a significant milestone for the brand’s expansion in the Pacific.
IHG Hotels & Resorts, one of the world's leading hotel companies, today announced the signing of Kimpton Phang-Nga Natai Beach, a new-build resort, in partnership with Natai Venture Co., Ltd.
IHG's new AI-powered natural language search makes attribute-based selling functional for guests, offering the consumer interface that a decade of back-end infrastructure could never deliver.
IHG Hotels & Resorts, one of the world's leading hotel companies, today announces the opening of The Aarlis Hotel Panchkula, Vignette Collection, marking the introduction of its collection brand to India and South West Asia. The 145-room hotel joins Vignette Collection, a growing family of one-of-a-kind hotels in destinations to remember and becomes part of IHG' leading Luxury & Lifestyle portfolio.
Onyx CenterSource data shows commissionable agency room nights rose 11.8% year over year in H1, nearly double the 6% growth reported by both Booking Holdings and Expedia over the same period.
Sands China becomes the world's first hospitality and integrated resort operator to earn ISO 14001:2026 certification, covering all properties and backed by a 61% Scope 1 and 2 emissions reduction since 2018.