Anantara Hoi An Resort has unveiled its most significant transformation since opening in 2013, introducing a new collection of riverfront suites, a reimagined pool experience and a vibrant new dining destination overlooking the Thu Bon River.
The author argues that since most products are commodities, trust and post-sale service experience are the true differentiators that keep customers returning over price alone.
WTTC's 2025 EIR Global Trends Report finds Travel & Tourism investment surpassed $1 trillion, up 8.5% year-on-year, with the sector contributing a record $11.6 trillion to world GDP.
WTTC forecasts a 14.5% contraction in Middle East tourism GDP in 2026 due to conflict, but projects 6.3% annual growth through 2036, making it the world's fastest-growing tourism region.
Kempinski launches E.R.A.s (Experience Real Access) at Hotel Vier Jahreszeiten Munich, offering guests exclusive city access via Local Insiders and a dedicated Resident Curator role.
Hilton (NYSE: HLT) is expanding its presence in Ireland with a range of signings, openings and brand debuts, marking a significant step in its growth and building on its existing portfolio of eight hotels across six brands. The upcoming openings will create more than 150 jobs and will bring the number of team members working at Hilton hotels in Ireland to nearly 1,000.
HVS founder Steve Rushmore explains why the debt coverage ratio method produces a more defensible hotel valuation than the loan-to-value approach, with worked examples showing how lender inputs drive value and loan sizing.
Kempinski's CEO argues that luxury hospitality has confused abundance with value, and that the competitive edge belongs to hotels that offer precisely what matters rather than accumulating amenities and upsells.
IHG Hotels & Resorts (IHG) today announced the signing of voco Muar, marking the company’s debut in the Johor riverside town and introducing the first international‑branded hotel to the destination.
Surrounded by the natural beauty of Portugal’s Atlantic coastline, Kimpton Quinta da Marinha, the newest addition to IHG Hotels & Resorts’ luxury and lifestyle portfolio, is now open in Cascais. Located between the Sintra-Cascais Natural Park and the Atlantic Ocean, the 194-room resort introduces Kimpton’s distinctive boutique luxury to one of Europe’s most desirable coastal destinations. Just minutes from the charming centre of Cascais and within easy reach of Lisbon, the property brings Kimpton’s playful approach to luxury and life through striking design and sociable spaces combined with nature, wellness, and active living in a setting that feels both energising and restorative.
Luura, a new Mediterranean hospitality brand, opened its inaugural hotel on the island of Paros on Saturday 1 August 2026. The adults-only (12+ years) seafront property features 39 spacious suites with extensive outdoor space, including 19 with private pools, alongside a private chapel, two restaurants, an extensive wellness area and an event space for weddings and exclusive buyouts.
UHM signs three IHG-branded hotels in India totalling 182 keys, bringing its India portfolio to 24 properties as it targets 100+ hotels across the country.
Forbes Travel Guide launches Debut and Curated discovery collections, with Mandarin Oriental's 14 upcoming hotels headlining the first Debut group; profiles are sponsored and not Star-Rated.
eLong Hotel Group, operating nearly 4,500 hotels across China, commits to 100% cage-free poultry sourcing by 2030 and a goal to make half its menu offerings plant-based.
Hilton (NYSE: HLT) has opened NHAAN Resort & Spa Hoi An, Tapestry Collection by Hilton, a tranquil riverside sanctuary in Central Vietnam’s UNESCO World Heritage-listed port town, which is famed for its cobbled streets and winding waterways. The property marks the debut of Tapestry Collection by Hilton in Vietnam, introducing this brand collection of original, independent hotels to one of the country’s most culturally rich destinations.
Hospitality boards focus AI oversight on data privacy and vendor compliance, but rarely ask who is accountable when AI-driven operating decisions in revenue, F&B, or housekeeping go wrong.
First Hospitality adds five lifestyle properties across Sedona, Santa Barbara, Green Bay, Elkhart, and St. Louis, entering five new markets under Marriott and Hilton brand flags.
Hotels should continue reducing unnecessary rate leakage because it protects pricing integrity, strengthens partner relationships and improves profitability. But pursuing absolute zero leakage is increasingly unrealistic in a fragmented global distribution ecosystem.
Zero rate leakage is a bit of a fantasy: a room that never appears cheaper elsewhere.Distribution is a network. A room moves from hotel to wholesaler to bedbank to affiliate to OTA, and every layer that is added also removes visibility.
Asking whether hoteliers should stop chasing rate leakage suggests accepting contract breaches as a routine cost of doing business. The issue isn't technological complexity or API caching—it is a direct breach of written commercial agreements.Historically, wholesale rates resided in printed brochures as opaque, bundled packages—a volume trade-off generating incremental demand without exposing room pricing.What changed?
A practitioner's guide to hospitality-specific procurement challenges, covering perishable sourcing, vendor scorecards, landed cost volatility, documentation standards, and AI-driven purchasing systems.
A hospitality veteran argues that AI adoption succeeds only when hotels first clarify the experience they want to create, using personal stories from a hotel front desk and a New Orleans stay to illustrate the point.