Joining the ranks of a select group of women holding the top leadership role in a global company, Katie Benson has been appointed the chief executive officer and executive director of Langham Hospitality Investments Limited (LHIL) a publicly listed company of which Great Eagle Holdings Limited is the majority unit owner.
The Langham, Hong Kong announces the appointment of Mr. Bob van den Oord to the position of Managing Director of The Langham, Hong Kong. In addition to this capacity, van den Oord continues his role as vice-president of Brands for Langham Hospitality Group.
Marco Polo Hotels, one of the leading hospitality brands in the Asia Pacific region recently launched its signature lifestyle magazine. The powerhouse location of the three Hong Kong properties from the Marco Polo Hongkong Hotel, Prince Hotel and the Gateway Hotel in synergy with the seven Marco Polo hotels in mainland China and three hotels in Southeast Asia will be harnessed and will be one of the most influential sources of information and inspiration across its portfolio.
Jointly organised by the United Nations World Tourism Organisation (UNWTO) and theSchoolofHoteland Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU), the China Tourism and China Hotel-Branding Forum 2013 (CTHF 2013) is being held from 16 to 18 May at Hotel ICON,Hong Kong.
Pierre Gagnaire’s Michelin-starred signature restaurant, Pierre, on the 25th floor of Mandarin Oriental, Hong Kong, welcomes Jean-Denis Le Bras as the new Chef de Cuisine. With an impeccable background in Michelin-starred and Rosette-winning restaurants, he will liaise closely with Pierre Gagnaire to delight diners with signature dishes from the internationally renowned chef, together with new dishes to excite the taste buds and take the restaurant to a further level of gastronomic excellence. At the age of 36, Jean-Denis already has an extensive amount of experience in working with Pierre Gagnaire, including taking the much-loved Lecture Room and Library at Sketch in London, at which he was Head Chef, from one to two Michelin stars and five AA Rosettes. Other restaurants in which they have worked together include Francois Plantation Restaurant in Guadeloupe, the three Michelin-starred Le Balzac in Paris and the three AA Rosette-winning The Gallery Restaurant at Sketch. With 18 years of experience in leading restaurants around the world, the past six of which have been with Pierre Gagnaire, Jean Denis is the perfect choice to lead Pierre’s culinary team at Mandarin Oriental, Hong Kong.
iRiS Software Systems, the specialist hospitality software applications company whose hotel guest services applications include the award winning iRiS Guest Valet and Mobile Valet apps, is to launch its eagerly anticipated iRiS Spa application in Hong Kong during May's AHTEC.
The leadership styles of hotel managers influence their perceptions of corporate social responsibility (CSR), argue Dr Basak Denizci Guillet, Professor Ruhi Yaman and Dr Deniz Kucukusta of the School of Hotel and Tourism Management (SHTM) in a recently published research article.
Since its launch in 2011, AHTEC@HOFEX (the Asian Hospitality Technology Education Conference) has been a well-received program focusing on the most current technology concerns within the hospitality industry. In response, its organizers have announced its third edition for May 7-8 with the exhibition portion continuing through May 10 at the Hong Kong Convention and Exhibition Centre in Hong Kong. The organizers, Hospitality Financial and Technology Professionals (HFTP), Hong Kong Exhibition Services Ltd (HKES) and Pertlink, have recruited top local and international expert speakers to provide a valuable education slate to participants.
Modern luxury hotel, Langham Place, Mongkok, Hong Kong has promoted Janet Yeung to the position of Director of Intellectual Capital & Quality. Janet has over 10 years of successful business experience with a passion for excellence in management and a focus on human resources management. She is also an active member of the Hong Kong Institute of Human Resources Management (HKIHRM).
The Hong Kong Polytechnic University (PolyU) today (27 March) released the PolyU Tourist Satisfaction Index (PolyU TSI) and the first Tourism Service Quality Index (PolyU TSQI). The 2012 PolyU TSI hit a record high of 75.07, an increase of 2.46 points from 72.61 over the year. As another innovative gauge for service performance, the debut PolyU TSQI stood at 75.37 for 2012.
The year 2013 is a very special one for Mandarin Oriental, Hong Kongas this legendary hotel celebrates its 50th Anniversary. While it is commemorating the past, it is also embracing the future by joining hands with the Hong Kong Polytechnic University in organizing a "Hotel of the Future" competition.
Hong Kong is a dynamic city that welcomes business travellers from around the world with appealing and unlimited business opportunities found here. Right at the business Cosmopolitan Hotel Hong Kong, we have designed an array of directing amenities, services and meeting packages to pave guests the way to all kinds of business achievements. Exclusive business package offers as low as HK$1,200 (US$155) per room night for business guests to wind down after a day of exhausting work.
Hong Kong visitor arrivals were driven by mainland Chinese visitors, while greater China faces a headwind. Hong Kong received more than 48 million visitors in the year 2012, including over 13 million visitors in quarter four alone, reflecting a 15.1% year-on-year (YOY) growth for the quarter. This was mainly driven by a record 9.58 million visitor arrivals from mainland China, reflecting a 24.2% YOY increase. The significant growth is attributable to the National Day Golden Week in October, increased traffic from Shenzhen and a favourable exchange rate for the Renminbi.
New 539-room hotel in Sha Tin will be global brand's second largest property in portfolio with an intuitive lobby design featuring high-tech GoBoard® 4.0, flexible work and social area, and modern dining.
Responsible for the implementation and development of the overall sales and marketing strategy for OZO Wesley Hong Kong, Maggie has more than 12 years of sales experience in the hotel industry, with key positions at Renaissance and Emperor Hotel Group. A graduate in hospitality studies at the University of Strathclyde and The Hong Kong Polytechnic University, Maggie will not only oversee all sales and marketing activities for OZO Wesley, but also raise awareness of the new brand.
Born in Taiwan and raised in the States, Cliff received his early hospitality training at Les Roches Hotel Management School in Switzerland and Cornell University in New York. Before joining OZO Wesley Hong Kong, he held the position of Operations Manager at Shama Fortress Hill. Cliff has extensive hospitality experience, with more than 8 years working in both Hong Kong and New York, including various roles with Mandarin Oriental. In his new role as Executive Assistant Manager, Cliff will oversee OZO Wesley, alongside Donna and report to the General Manager.
Mr. Müller first joined Marriott International as Director of Guest Services at the Renaissance Harbour View Hotel, was promoted to Director of Rooms and subsequently Resident Manager, before moving on to the Courtyard by Marriott Hong Kong in 2009 as General Manager.
Loontiens started his hospitality career at Shanghai Hilton International in the 90s, and has worked in various management positions around the globe including China, Egypt, United Arab Emirates, Taiwan and United States.
The Hong Kong market continues to make waves for its outstanding occupancy performance year after year. Owners are exuberant when hotel management fills their properties. But is it really a time to bask in glory?
Novotel Citygate Hong Kong is pleased to announce the appointment of Luke Harris as Resident Manager.