The Evolving Role of Concierge in Luxury Hospitality
Conrad New York Downtown executive explores how concierges have evolved from gatekeepers to cultural curators who architect personalized experiences.
Conrad New York Downtown executive explores how concierges have evolved from gatekeepers to cultural curators who architect personalized experiences.
Highgate will take over management of the 909-room Lotte New York Palace Hotel in June 2026, anchoring a broader partnership covering hotel operations, global distribution, AI technology, and talent exchange across the Americas and Asia.
Ruby Hotels, an urban lifestyle hotel brand and part of IHG Hotels & Resorts’ (IHG) leading premium portfolio, will introduce its signature blend of character, charm and efficient design to New York City. The soon-to-convert Ruby New York City marks the second U.S. signing for the brand in only a few months, alongside a forthcoming Chicago hotel – both projected to open in 2027.
Kimpton Ashbel New York - Park Avenue, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, has introduced a thoughtfully curated design narrative rooted in the enduring elegance of Park Avenue's storied townhouses. Set within a restored 1928 Beaux-Arts building originally developed as the Doral Park Avenue Hotel, the property has 205 guest rooms and suites, many with sweeping views of Park Avenue and the Empire State Building and brings the warmth and character of a private residence into a refined hotel experience in Midtown Manhattan.
Millennium Hotels and Resorts (MHR), an international hospitality group with over 145 hotels across key gateway cities worldwide, announced today the June 1, 2026, reopening of Millennium Premier Hotel New York Times Square following a complete renovation of its 124 guest rooms and public spaces.
Cornell CHR report from Climate Week NYC 2024 finds the hospitality sector lacks the data systems and financing structures needed to convert sustainability ambition into measurable financial benefit.
The London, a Luxury Collection Hotel, New York City is officially returning to its iconic roots, as the Midtown Manhattan property once again takes on the name that originally made it one of New York’s most recognizable luxury hotels.
The June 2026 conference features an AI literacy panel for independent hoteliers and introduces an Innovation Hub showcasing tech solutions for boutique operators.
ROW NYC officially reopens, welcoming guests back to one of Times Square's most recognizable addresses following a multi-year transformation of all 1,300 guestrooms and public spaces. To mark the occasion, the first 100 guests will receive complimentary tickets to SkyWalk Times Square, the open-air viewing deck above the Crossroads of the World.
Kimpton Ashbel New York - Park Avenue, a boutique luxury hotel in Midtown Manhattan and part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is now open at 70 Park Avenue, welcoming guests to a reimagined Beaux-Arts landmark along one of Manhattan’s most storied avenues. Just steps from Grand Central Terminal and Bryant Park, the hotel brings new life to the historic building originally constructed in 1928 as the Doral Park Avenue Hotel, introducing a residential approach to hospitality inspired by the character and charm of a classic Manhattan townhouse.
The $15,000 grant funds Crime Stoppers, an anonymous reporting program operating since 1983 that offers cash rewards for safety tips.
The luxury hotel brand's third annual symposium features Dr. Matthew Walker and expert panels exploring sleep as a performance tool.
Key insights from hospitality AI experts emphasize solving business problems first, establishing data governance, and creating experimentation time for teams.
The event explored "Sofa Money" strategies to monetize underutilized hotel spaces like lobbies and rooftops, moving beyond ADR growth to optimize existing assets.
Hard Rock Hotel New York, the vibrant 446-room property located in the heart of Midtown Manhattan, announces the appointment of Jeannine Graham as Director of Sales & Marketing. With an extensive career spanning luxury and lifestyle hospitality, including multiple hotel openings across major markets, Graham joins the leadership team with a refined strategic lens and deep industry relationships.
The first Hyatt-branded hotel in Brooklyn, N.Y. has now debuted, adding a modern hideaway to the city’s cultural district. St. Louis-based Midas Hospitality and its partner ACRES Capital developed the 104-room upscale hotel, The Livingston, part of the JdV by Hyatt brand. Designed for travelers with a sense of genuine discovery and community, the 22-story hotel ties into local culture with thoughtfully curated spaces.
Kimpton Era Midtown New York officially opens its doors, marking the latest addition for the Kimpton brand in Manhattan.
The 148-room hotel deployed IRIS Mobile Dining to compete with third-party delivery apps and reduce phone-based ordering strain on limited staff.
voco hotels, IHG Hotels & Resorts’ fastest-growing premium brand which celebrated the milestone of 100 open hotels worldwide this past summer, has debuted its largest property in the Americas. voco Times Square – Broadway joins the brand’s two existing New York City locations, voco Times Square South New York and voco The Franklin New York, for a total of seven in the state.
On the heels of two Miami hotel openings this winter, the award-winning, international Namron Hospitality group is proud to expand its U.S. portfolio by reintroducing The William boutique hotel in New York City.