In this role, Pallas will lead enterprise technology, engineering, and SkyTouch Technology, Choice Hotels' hotel operations and property management technology platform. ... In his new role, he will help support the continued development and adoption of the company's broader AI-enabled capabilities, including Choice Hotels Business Direct, EasyBid and RAISE.
Generally, more people with access to AI will not mean better solutions, it will mean more noise in the market, more fragmented and badly deployed technology - just like the last decades, but at a bigger scale, and the people who suffer are hotel employees and guests. I do believe that to stand out from the pack and deliver something truly remarkable, you need genuine innovators to bring all these solutions together in a coherent ecosystem that is open, collaborative, and truly end-to-end in how we serve guests. The best technology partners will build closer partnerships at the backend layer, while hoteliers can build complete AI workflows on the frontend.
AI Is Driving Demand – And Raising New Questions At NYU, some hotel leaders pointed to AI-driven investment as a contributor to economic growth and travel demand. That's not difficult to see. ... Many of those workers are staying in hotels, particularly in secondary and tertiary markets. In some places, AI is already creating measurable hotel demand.
Your Hotel Is Watching the Wrong Clock on AI Are Morch's piece is the best-timed opinion of the day. His argument is that most hotels are not behind on AI; they are tracking the wrong metric . ... Hotels that skip those steps and layer AI onto fragmented, dirty data will spend money and not move the needle.
At the EHL HumanX Summit in Lausanne, Simone Puorto sat down with Bernold Schroeder, CEO and Managing Partner of MINPER Hotels. ... Today someone from the smallest village in India or Bangladesh can rise to run the best luxury hotels in Dubai or Saudi Arabia.
Hotel Equities (HE), a best-in-class hospitality operator, announces the appointment of Brian Jenkins as Head of HE Labs ™, Hotel Equities' dedicated innovation and incubation platform built for ... Previously, Jenkins held a series of strategic roles at Springboard Hospitality, which he joined in 2016 ahead of its combination with Hotel Equities in 2025.
Another layer slides in between the hotel and the guest, in the same years the optimists kept promising a layer would finally come out. The middle thickens. ... Being the hotel the assistant names is the contest. The bet they are both placing The bet was never about whether AI matters. Every org chart in travel already concedes that much.
Two Decisions, and Most Hotels Make Them in the Wrong Order If you asked me where the money should go, I would tell you to stop treating investing in AI as one decision, because it is two, and most hotels ... What should a hotel invest in first when it comes to AI? The foundation before the applications.
Gateway Hotel in Port Moresby is the first property in Papua New Guinea to implement Daylight PMS, setting a new benchmark for modern, integrated hospitality technology in the region. ... Coral Sea Hotels Group is setting a new standard for hospitality in Papua New Guinea. Daylight PMS was designed around the guest, not just the room.
A U.S. luxury hotel group using RobosizeME automation surpassed 3,000 hours saved per month across finance, reconciliation, and back-office functions, exceeding its 600-hour target by 5x. ... Wilmington, Delaware – RobosizeME , a leading provider of AI-enabled workflow automation solutions tailored to hotel groups, today announced that a luxury-focused U.S. hotel group has surpassed 3,000
Timeshare resorts average 80.0% occupancy, as compared to the 62.3% national average hotel occupancy rate in 2025. ... departments is necessary for success in any AI implementation.
The AI Hospitality Alliance gives us a chance to shape that future proactively – creating smarter guest experiences, modernizing operations, and ensuring hospitality remains competitive in an AI-first ... Aimbridge Hospitality I am a big believer in all the ways AI will transform our industry.
Using AI and behavioral data, Laasie dynamically generates personalized rewards in real time — calibrated to individual guests rather than broad membership tiers. ... If your property type falls outside the clean lines of a traditional hotel, this is a vendor whose depth of experience in a niche market is worth your time. 3.
Hong Kong hotel transactions hit $790 million in 2025 with $2.2 billion in conversion-linked deals over five years. ... Most AI SEO packages sold to hotels are snake oil.
Hoteza argues that fragmented point solutions limit hotel performance, and that a unified guest journey platform connecting check-in, in-room entertainment, AI messaging, and upselling can lift RevPAR ... Hotels have adopted mobile apps, online check-in solutions, in-room entertainment systems, guest messaging platforms, digital signage, AI-powered chatbots, and countless other technologies designed to
In this role, Ethan will lead Shiji’s sales strategy and expansion across the U.S. market, helping hotel groups modernize operations, unify technology ecosystems, and deliver more personalized guest ... Ethan sees significant opportunity for Shiji in the U.S. market, as hotel operators not only reevaluate their technology stacks but also take a fresh look at their vendor partnerships, seeking more modern
Colliers' 2026 outlook projects flat U.S. hotel occupancy at 64.1%, modest ADR growth of 1.35%, FIFA World Cup demand boosts, and accelerating AI adoption across operations and revenue management. ... A few key takeaways include: The 2026 FIFA World Cup is expected to drive higher hotel demand and revenue across host markets, creating a temporary boost in occupancy and rates.
When a hotel in Paris, Milan, Berlin or Shanghai runs at eighty-five or ninety percent occupancy every weekend, there is little reason to test something different. ... Prove it Monti's instinct for measurement extends to the biggest claim in the room. The story everyone tells is that AI will free staff from routine work and give them more time with guests.
Capital interest has remained stronger in this caliber of asset. Geopolitical factors are creating short-term uncertainty, which is delaying the deployment of capital in the hotel industry. ... In fact, major hotel brands like Hyatt and IHG have the majority of their current development pipeline in the Asian markets.
& Stay Warschauer Platz Berlin, poised to become the new flagship hotel of the brand with >350 keys combining hotel and stay concepts, scheduled to open in 2028. ... Guests will experience a fully digital and frictionless journey – from booking and WhatsApp-based check-in to AI-powered concierge services and smart in-room functionalities.