Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
Canary's platform serves over 20,000 hotels worldwide and was selected based on verified reviews from 25,000+ hotel operators.
Supplier News
ITB Berlin Insights: The Rise of AI Agents in Hospitality Operations
Sirma demonstrated Vela at ITB Berlin, an AI agent that connects directly to hotel PMS systems for voice and chat guest interactions.
World Cup Readiness Starts in the Back of House. Why Mobility Is Reshaping Hotel F&B
American Liberty Hospitality achieved 10-15% F&B revenue growth across five properties by deploying mobile POS systems that eliminate staff trips to fixed terminals.
Welcoming Every Guest, Including the Ones with Paws: GCSTIMES Pet-Themed Wooden Key Cards and Paper Card Holders for Hotels & Resorts
GCSTIMES offers wooden key cards with detachable pet tags for hotels, targeting the growing pet travel market.
Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
Hotels using the platform see 30% more F&B revenue through larger check sizes and higher order volume compared to traditional ordering.
New HotelData.com Report Finds Hotel Labor Costs Rising Faster Than Productivity Gains
Wage costs per occupied room jumped 12.8% in 2025 to $48.32, with Q4 showing a sharp 21.1% spike as productivity gains failed to offset rising labor expenses.
Actabl and HotelData.com
Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS
Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.
Lighthouse launches Review Agent to help independent hotels boost OTA rankings and bookings as AI search reshapes travel discovery
Lighthouse's new tool aggregates reviews from Booking.com and Expedia with AI-powered response automation to help independent hotels improve visibility on search platforms.
Beyond the Water Bowl: The Key Strategy of Pet-Friendly Hospitality
The $500 billion global pet industry is driving hotels to create premium pet experiences as revenue streams, moving beyond basic pet tolerance to curated amenities and services.
Flexkeeping Unveils Workflow Builder: The No-Code Automation Creator for Hotel Operations
The visual tool eliminates manual processes by automating tasks based on triggers like booking source, VIP status, and length of stay.
Inn-Flow to Share Insights on AI and Hotel Operations at 2026 Hunter Hotel Investment Conference
CEO John Erhart will lead a session on AI's role in reducing manual tasks and improving financial visibility across hotel portfolios.
Sustainability Q&A: GCSTIMES ESG Strategy, Policy & Governance (Part 2/2)
GCSTIMES outlines its ESG governance framework with dedicated leadership roles and supplier compliance requirements.
Otelier Adds Ani Gujrathi as Chief Technology & Product Officer to Drive Next Phase of Innovation
Gujrathi brings 20+ years of B2B SaaS experience and will oversee engineering, product, and data operations as Otelier modernizes its platform.
Access Hospitality calls for “more room at the table”, as just 7% of women make up chair members
Despite women comprising 51% of hospitality workers, only 7% hold CEO and board positions, prompting Access Hospitality to launch mentoring initiatives.
Omnibees and Shiji Horizon Distribution partner to expand global connectivity in Latin American hospitality
The partnership connects Omnibees' 9,000+ Latin American hotels to CN Booking's Asian demand network through real-time integration.
Sustainability Q&A: GCSTIMES ESG Strategy, Policy & Governance (Part 1/2)
GCSTIMES outlines its four-pillar ESG framework covering climate action, sustainable innovation, green supply chain management and social responsibility.
Agentic Hospitality’s Brad Brewer to Speak at First-Ever ‘Destination AI Virtual Conference’ on the AI Distribution Shift
Brad Brewer will discuss how AI agents are reshaping hotel discovery and booking behavior, urging hoteliers to optimize for AI systems or risk losing guest relationships to intermediaries.
A Bookmark for the Stay: Wooden Key Cards in Book-Inspired Travel
Wooden key cards serve as tactile elements that enhance book-inspired hotel room themes by mimicking the organic feel of library materials.
RMS Partners with RoomPriceGenie to Launch Revenue Intelligence
RMS integrates with RoomPriceGenie to embed real-time pricing intelligence directly into hotel management dashboards.
War in Middle East Triggers Volatile Security Perception and Early Signs of Demand Diversion
Mabrian data shows Middle East conflict caused security perception to plummet across GCC destinations, with Bahrain dropping 81 points and early signs of demand shifting to Europe and Asia.