Reviving hidden gems into design-forward destinations: The French Cowboys story
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
Case Studies
citizenM Transforms Hotel Linen Operations with Laundris
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
Hotel 1550: Ditching the flag and turning independence into revenue growth
A San Bruno hotel moved from Days Inn franchise to independent operation, then consolidated multiple tech vendors into Cloudbeds' unified platform.
Manual vs. automated pricing for independent hotels: what's the real cost of doing it manually?
Case studies show independent hotels achieving 16-21% RevPAR increases by switching from manual to automated pricing systems.
By Femke Nollet, Content Specialist, Lighthouse
How Narai Hospitality Group Transforms Financial Planning & Analysis with Fairmas
Narai Hospitality Group replaced manual spreadsheets with Fairmas software, cutting financial planning time from hours to minutes across its Lub d and Marasca hotel brands.
Smart service in practice: Evaluating the impact of digital ordering and POS integration at Crowne Plaza, part of the IHG Hotels & Resorts
Study shows Crowne Plaza achieved 95% digital order adoption with Shiji's integrated POS and ordering platform, eliminating order errors and reducing labor costs at poolside outlets.
How Globales Hotels unlocked 30,000+ new guest insights across its hotel portfolio
Globales Hotels increased survey responses by 30,000+ and improved NPS by 3.12 points after rolling out Reviewpro's Guest Survey module across 47 properties.
Transforming Hotel F&B with Mobility-Driven Operations
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
By Shiji's Editorial Team, Shiji Group, Shiji
Wharf Hotels improves hotel budgeting with localised Financial Planning & Analysis in FairPlanner by Fairmas
Wharf Hotels replaced Excel-based budgeting with FairPlanner software, reducing manual work and improving forecasting accuracy across 60% of properties in China.
By Kinza Raheel, International Marketing & Communications Manager, Fairmas GmbH
Success story: The Priory Hotel
The 27-room Welsh hotel replaced outsourced revenue management costing £700-£1,000 monthly with Access's automated RMS software.
Using technology to increase visibility and customer loyalty for meetings and events at a new hotel property
InterContinental Barcelona used Cvent's platform to increase meeting RFPs by 19% and RFP value by 33% while achieving 100% response rates.
More time for guests: the impact of seamless technology at Sunborn London
Case study shows Shiji's integrated technology reduced check-in time by 80% and increased F&B revenue by 20% at the yacht hotel.
Roomzzz automates 40% of payments and centralizes multi-property operations with RMS
Roomzzz implemented RMS across 11 UK aparthotels, saving 11 hours daily through automated night audits and reducing manual payment processing by 40%.
How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas
SilverBirch replaced error-prone Excel spreadsheets with Fairmas software, achieving improved forecast accuracy and faster scenario modeling across its Canadian hotel portfolio.
Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ
A boutique hotel achieved double-digit RevPAR growth and 20+ hour monthly savings by replacing manual pickup analysis with LodgIQ's automated revenue management system.
Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy's AI messaging
Paradise Resort implemented HiJiffy's AI platform achieving 531 bookings worth AUD $750K through automation, with 82% guest engagement on WhatsApp messaging.
Catching Up with The Hotel Folk: Guests, Growth, and Insights
It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was slowly finding its rhythm again, and hotels were learning how to welcome back both loyal and new guests whose expectations had shifted almost overnight.
Fairmas & Tidan Success Story
The Tidan Hospitality and Real Estate Group has been a leader in the real estate industry since 1970. Despite their success, managing financial planning for their 12 hotels was a challenge. Tidan’s reliance on manual processes for consolidating financial data led to inefficiencies and errors.
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals.
Understanding the impact of legacy hospitality systems on operational and financial results
We partnered with Sudima Hotels, a multi-award-winning, sustainability-led group in New Zealand, to understand the impact of a unified technology stack. By implementing Daylight PMS, Astral Payments, and Stellaris Digital Payby, Sudima was able to streamline workflows, reduce operational friction, and focus more on delivering seamless guest experiences.