Mews POS is now live across 850+ Accor properties in 20+ countries, as Accor names Mews the first partner in a new F&B Technology Program covering its Premium, Midscale, and Economy portfolio.
A framed as thought leadership but ultimately promotional piece argues hoteliers should probe AI vendor claims by asking whether recommendations are grounded in their own property data, not generic models.
A hospitality IT consultant recaps a guest lecture at EHL, walking through 25 years of lessons on building a hotel from scratch, covering cabling, cost modeling, stakeholder management, and why technology should be invisible to guests.
Maestro PMS argues that integrating sales, catering, and PMS data lets hotels assess total group value beyond room blocks and convert peak-season data into year-round revenue forecasting.
UrVenue won the GGB Gaming Technology Award for Best Consumer Service Technology, with Golden Nugget Lake Charles highlighted as a key deployment enabling sportsbook seat reservations and premium inventory management.
Cloudbeds joins Preferred Hotels & Resorts' Alliance Partner Program, making its unified hospitality platform the recommended hotel management solution for 625+ luxury member properties across 80+ countries.
7 Cedars Resort in Washington deployed Agilysys PMS, POS, booking, and marketing tools across hotel, casino, golf, and F&B, cutting manual processes and boosting reservations across all channels.
Winnow Foresight, built with Hilton chefs, uses AI to predict item-level kitchen demand before service; pilots across 13 EMEA hotels show overproduction cuts of up to 69%.
HiJiffy's 2025 white paper, based on client data, argues AI adoption failure in hotels stems from ownership gaps, training deficits, and unredefined workflows, not technology limitations.
Sloan Dean, former Remington Hospitality CEO, explains how AI Hospitality Group is rebuilding hotel management using an AI-native stack, outcomes-based profit-share fees, and a roadmap to 75+ AI agents targeting 500bps GOP margin improvement.
Hoteliers have told us for years that they have huge amounts of data, but in separate systems. The core issue is that each tool runs on its own data set and doesn't play nice with others. Your PMS is working with one set of numbers and your channel manager with another.That's partly because connecting these systems is nobody's job.
The general malaise that the industry maintains when it comes to doing the hard work of technology and data structure.This is the one initiative that is almost always pushed down the road. Largely because people hope someone else will do it.
I spoke about this topic on HEDNA's stage in Lisbon a couple of weeks back, on how AI is redrawing hotel distribution. Knowing that 79% of what AI knows about a hotel comes from OTAs, metasearch, and editorial sources — and not from the hotel itself, which only accounts for 7.5% — I believe we can agree that AI is filling the gap with third-party data.
Ladera's AI platform integrates with Stayntouch's cloud PMS to give hotel management companies real-time, portfolio-wide commercial intelligence without system migration or added IT overhead.
Sloan Dean, formerly of Remington, explains why he left to co-found AIHG, the self-described first AI-native hotel operating company, arguing AI must be built into operations, not added on top.
Mews has obtained an Electronic Money Institution license in the Netherlands, enabling its subsidiary to hold funds and build embedded financial infrastructure tailored to hotel payment complexity.
The AI Hospitality Alliance and HEDNA have published a free, crowdsourced catalogue of 109 unique AI use cases across 39 hotel systems, drawn from 198 industry submissions.
Mid-scale hotel chains in APAC, the Middle East, and Africa are deploying AI without the unified cloud infrastructure and clean data pipelines needed to scale results across multi-property portfolios.
Rogue AI agents breaching government and platform systems in 2026 signal a direct risk for hotels deploying AI concierge, booking, and RMS tools with inadequately scoped API access and guest data.
Capstone applies hotel-style demand forecasting and opportunity cost analysis to event space, helping commercial teams evaluate group business value and displacement effects in real time.
AI assistants like ChatGPT now retain guest preferences across trips, reducing hotels to a set of conditions rather than named properties, reshaping how future bookings are influenced.
Supercity Aparthotels MD Philip Houghton shares how a six-month PMS selection process, including input from institutional lenders, led to a migration that unlocked faster adoption of new technology partners.