How AI uses personalization to beat pricing and win bookings
Cornell professor Chris Anderson joins Revinate's Hotel Moment podcast to discuss how AI is shifting hotel commercial strategy from pricing optimization to personalized offer curation.
Cornell professor Chris Anderson joins Revinate's Hotel Moment podcast to discuss how AI is shifting hotel commercial strategy from pricing optimization to personalized offer curation.
Shiji's Infrasys POS now integrates with FPG's CheckMax to deliver AI coaching and real-time sales analytics, targeting a 5–15% increase in incremental revenue per guest for hotel restaurants.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with SJ Sawhney, Co-Founder and President of Canary Technologies.
The AI Hospitality Alliance and HEDNA launch an open, crowdsourced catalogue of real-world hospitality AI use cases, inviting all industry professionals to contribute in 60 seconds.
AI tools confidently describe hotels based on outdated sources, leaving front desk staff to manage guest disappointment when closures, renovations, or changes don't match expectations.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with HotelKey's two co-founders, CEO Fareed Ahmad and President Aditya Thyagarajan.
HFTP's Hospitality AI Collective unveiled a strategic roadmap, five subcommittees, and an AI certification program expected to launch Summer 2026, targeting industry-wide AI education, governance, and research.
ExplorUS will deploy roommaster's AI voice concierge across 20+ national and state park lodging sites, extending a partnership dating back to 2012 to capture after-hours bookings and reduce staff call volume.
Quore shares takeaways from HITEC 2026 in San Antonio, noting a shift from AI curiosity to practical application as hoteliers ask harder questions about workflows, data integration, and measurable ROI.
The Inn at Little Washington has deployed Agilysys Versa PMS, InfoGenesis POS, and related tools to unify dining, lodging, and retail operations across its 24-room Virginia luxury property.
The hotel robotics market, valued at $0.76B in 2026, is expanding rapidly as labor costs hit 33% of revenue and turnover stays 76% above pre-pandemic levels, driving adoption of delivery, housekeeping, and concierge robots.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Brett Kohn, Chief Marketing Officer at Lighthouse.
A Pertlink white paper translates eight AI engineering signals from MIT Technology Review into property-level implications, with a 12-month readiness roadmap for hoteliers navigating chip costs, agent orchestration, open-source models, and AI-enabled fraud.
Mews announced five new native features at Unfold 2026 in Amsterdam: guest messaging, workflow automations, BI dashboards, integrated RMS, and accounting, all sharing one data model and UI.
TIPMO by GratifID recaps the top five questions from HITEC San Antonio, covering tip pooling, NFC vs. QR codes, and security, as 82% of hoteliers now rate digital tipping a high-impact innovation.
An explainer on how AI co-pilots, dynamic housekeeping routing, and IoT-based predictive maintenance can shift hotel operations from reactive firefighting to proactive service delivery.
Hotel Indigo Bali Seminyak Beach has deployed Canary's AI Guest Messaging platform, enabling instant multilingual responses across 100+ languages throughout the guest journey.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Jerimi Ford, Chief Innovation Officer at Actabl, and Rob Bahl, SVP AI Asset Management at Actabl, who'd recently joined the tech company from Marriott.
Navan becomes the first TMC to integrate directly with Hilton's Central Reservation System via Booking and Content APIs, enabling real-time rates, rich property content, and streamlined virtual payments for corporate customers.
A strategic white paper arguing that rising labor costs will split the hotel industry into automation-enabled winners and legacy properties forced to convert to short-term rentals, with Europe leading adoption.