Leonardo Hotels digitalises offer processes in Convention Sales
Leonardo Hotels Central Europe rolled out the Proposales cloud quotation tool across all properties in early 2026, cutting offer processing time by 50% and lifting booking rates by 12%.
Technology
IHG Hotels & Resorts Advances Conversational AI Search Capabilities
IHG launched a ChatGPT app enabling search across 7,000+ hotels with real-time pricing and availability, and will add conversational AI search to IHG.com and its One Rewards app.
TRYBE and Infor Partner to Deliver Connected Hospitality and Leisure Experiences
TRYBE's spa and leisure management platform integrates with Infor's PMS to centralize guest profiles, reduce manual processes, and connect room, spa, and activity charges across hotels and resorts.
When the Industry That Loves Talking About Change Refuses to Actually Change
Veteran hotelier Ian Wilson argues that AI adoption in hospitality is largely superficial, with fragmented point solutions masking structural barriers rooted in brand fee models and owner data access.
Richard Hatter in conversation with Ian Wilson
AI Agents: The 20% Gross Operating Profit boost hotels are sleeping on
The article argues that deploying networks of specialized AI agents across scheduling, pricing, maintenance, and guest services could lift hotel GOP margins by 19–25%, offering a structural edge for early movers.
By Alexander Sassen and Tobias van Dijk
HIA Named Acumatica's Official Hospitality Partner, Cementing Its Position as the Definitive ERP Solution for the Hotel Industry
Acumatica has officially designated HIA as its hospitality industry partner, featuring HIA on a co-branded page for hotel owners and operators seeking unified finance, operations, and reporting tools.
roommaster Brings AI-Powered Hospitality Technology to HITEC 2026
roommaster will exhibit its unified cloud PMS, AI voice concierge, and revenue intelligence tools at HITEC 2026 in San Antonio, with a stage session and private event targeting independent hoteliers.
Actabl Launches Forward-Deployed Engineering for the Hotel Industry
Actabl's forward-deployed engineering program embeds its engineers inside hotel companies to build custom AI, analytics, and data solutions on top of its unified platform, backed by a U.S.-patented data normalization method.
RobosizeME Automates Loyalty and Guest Point Processing for Major U.S. Gaming & Casino Operator
RobosizeME is automating loyalty point updates and reconciliation workflows for a major U.S. gaming and hospitality operator to cut manual processing and improve player rewards accuracy.
Innspire to Preview the ‘Future of the Connected Guest Experience’ at HITEC
Innspire will demo its Guest Journey platform at HITEC 2026 (Booth #3042, June 15-18), including a new Guest Flows automation tool, AI Concierge, and updated InnSmart TV streaming features.
HCN to Play a Major Role at HITEC in Educating Attendees on How Guestroom Tablets Create Profits via Commerce Media and Guest Engagement
HCN will present three sessions at HITEC San Antonio (June 15-18) covering how guestroom tablets drive commerce media revenue, operational efficiency, and guest engagement for hoteliers of all types.
Front desk teams don’t have to be your switchboard
Holiday Inn Kenilworth deployed Eccobell's AI voice agent, cutting reception calls by over 80% in the first week, with upsell commissions now exceeding the technology's cost.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
The Uber Hotel
An opinion piece arguing that frictionless, tech-enabled check-in is the new gold standard for business hotels, drawing a direct parallel to the Uber ride experience.
By Manuel Kuckenberger, Hospitality systems consultant, Manuel Kuckenberger e.U.
When National AI Security Becomes a Hospitality Imperative
A white paper translating the White House's June 2026 AI Executive Order into operational priorities for hotels, covering cybersecurity exposure, AI governance, vendor strategy, and data sovereignty.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Top 5 Work Communication Apps for Hospitality Teams
A roundup of five work communication apps for hospitality teams, with Zenzap positioned as the top pick for mobile-first, secure, and hospitality-specific team chat.
By Rebecca Lazar, Senior Product Marketing Manager, Zenzap
Pricepoint Raises $6.6M Seed Round to Build the Future of Hotel Revenue Management
Pricepoint secured $6.6M in seed funding led by Brightspark Ventures to scale its AI-native hotel pricing platform, which automates rate execution in real time rather than generating manual recommendations.
Cloudbeds Unveils Major Platform Upgrades Across Revenue, Operations, Data Intelligence, and AI Capabilities
Cloudbeds' Spring Release 2026 adds group sales tools, a rebuilt calendar for 4,000+ room properties, USALI-aligned accounting, enhanced reporting, and a conversational AI interface called Ask Signals.
HotelRunner Reappointed to Booking.com’s Connectivity Commercial Advisory Board for the 2026-2028 Term
HotelRunner's Riza Kaynak joins the Booking.com Connectivity Commercial Advisory Board for a second consecutive term, as the company also holds Premier Plus Connectivity Partner status among 600+ providers.
Pre-HITEC Webinar: What Every Hotel Technology Consultant Needs to Know About Digital Tipping in 2026
GratifID will host a pre-HITEC 2026 webinar on June 10 for hotel tech consultants, covering NFC vs. QR-based digital tipping platforms ahead of its TIPMO product launch in San Antonio.
By Doron Dreyer, Co-Founder and CEO, GratifID
What Strong Product Management Looks Like in Hospitality Tech
Hospitality tech product leaders Jennifer and Natalie outline how strong product management bridges frontline operations and leadership through data, storytelling, and lifecycle-aware prioritization.
Natalie Kimball in conversation with Jennifer Mays