The University of South Florida Muma College of Business and McKibbon Hospitality today announced a new partnership that will turn some premier hotel brands into intensive student training grounds.
The Hospitality Sales & Marketing Association International (HSMAI) Foundation is now accepting submissions for recognition in talent best practices. As the hospitality industry continues to face talent challenges around the globe, the HSMAI Foundation is seeking organizational best practices to see how companies are innovating and changing their approaches to traditional ways to recruit, hire and develop hospitality sales, marketing, and revenue professionals.Categories for submissions for talent best practices for hospitality sales, marketing, and revenue teams in the following areas:
Leaders from the Asian Pacific American Institute for Congressional Studies (APAICS), Congressional Black Caucus Foundation (CBCF) and Congressional Hispanic Caucus Institute (CHCI) today joined Airbnb to announce a new pilot program dedicated to supporting the next generation of public service leaders from historically underrepresented communities. As part of the program, Airbnb will provide each organization with housing coupons to help welcome more than 50 fellows to Washington, DC and ease their transition into their respective fellowship programs.
Today’s employment environment is like nothing we have experienced before. The last pandemic happened in 1918, with a very different labour and economic atmosphere. There are no easy answers to a vast number of questions and nuanced circumstances. The travel industry has been particularly hard hit, as so many people were furloughed last year without any real answer about when they would return. As an “academy industry,” a large portion of these furloughed people were in line-level and entry-level management positions – the most vulnerable faction of the American economy.
For the sixth year in a row, Hilton has been recognized for its exceptional workplace culture and named as one of the World’s Best Workplaces by Fortune magazine and Great Place to Work. Hilton ranked #3 on the list of the top 25 companies and remains the only hospitality company on the list. Hilton Team Members attribute the company’s culture, benefits, and inclusive environment as its foundation to being a great place to work.
Marriott International, Inc. (NASDAQ: MAR) announced today that Executive Vice President and Global Chief Human Resources Officer David Rodriguez, Ph.D. will step down from his role at the end of October and retire at the end of 2021 after a distinguished 23-year career with the company. The company also announced that long-time Marriott Human Resources executive, Ty Breland, Ph.D., has been named to succeed Rodriguez.
If you happened to read my pre-event blog post (link here), then you already know about my excitement to attend Phillip R. Maltin’s presentation about “Solving the Mystery of Employment Law: Techniques for Controlling the Workforce and Staying out of Court.” Well, it did not disappoint. I walked out of Mr. Maltin’s presentation with a better understanding of employment law, and I’m certain that I was not the only one.
U.S. Travel Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the September jobs report released by the U.S. Bureau of Labor Statistics:
As the world opens back up to welcome leisure and business travelers alike, the J-1 Visa Program is also reopening – a program that embodies and embraces cultures from every corner of the globe. The J-1 Visa Program is an Exchange Visitor Program which offers cultural and educational exchange opportunities in the United States. The various categories of J-1 visas are overseen by the U.S. State Department, and there are distinct guidelines for each.
Wyndham Hotels & Resorts has been named among the Best Places to Work in New Jersey by NJ Biz Magazine, for the second year in a row. This prestigious annual list recognizes the top places of employment in New Jersey that benefit the state's economy, its workforce and its businesses.
The U.S. hotel industry has been struggling with its labor shortage since before the COVID-19 pandemic, and the resulting drop in and outsized recovery of demand has only exacerbated the problem.
Marriott’s chief executive has warned that the company is in a “fight for talent” as it tries to recruit 10,000 staff to its US hotels to keep pace with a sharp rebound in bookings. Tony Capuano, who took over after the death in February of his predecessor Arne Sorenson, said pandemic redundancies had “rattled” workers’ confidence in the travel and tourism sector, prompting acute staff shortages. “We’ve got to do a consistent job of sharing the narrative that it is in fact an industry segment where incredible careers can be built,” he told the Financial Times. “The ability to tell that story around the globe is more important in the face of this fight for talent than it has ever been.” Marriott, the world’s largest hotel company, has about 10,000 vacancies at its 600 managed hotels across the US. Capuano said the challenge was “particularly acute” in states such as Florida, one of the markets that has bounced back fastest from the pandemic thanks to soaring demand for resort holidays. Covid-19 infections have surged in the state during the peak summer months of July and August. At the end of August Florida’s seven-day rolling average was more than 20,900 new cases per day.
Northampton Community College (NCC) students seeking a four-year bachelor’s degree in hospitality management can now add Penn State Berks or the School of Hospitality Management in the College of Health and Human Development at Penn State University Park, to their list of possible schools at which they can pursue their academic degree in hospitality management.
Hyatt Place Phoenix/Downtown, a 238-room premier hotel, is slated to open its doors next month. The hotel expects to offer business and leisure travelers a chic, intuitive and refined stay right in the heart of downtown Phoenix on the famed theater row. In addition to top-notch facilities and amenities, the property is pleased to announce its leadership team, including: David Belk as General Manager; Griselda Chacon as Director of Sales; Jes sica Uy as Associate Director Sales; and Mike Shippy as Director of Operations.
Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is delighted to welcome Nick Horgan as Chief Sales Officer. In the newly created position, Horgan will oversee enterprise-level new business development. “With more than 26 years of strategic sales experience, Nick will be an incredible complement to our team as Tambourine continues to rapidly expand and diversify,” said Chief Revenue Officer Scott Quintal.
M3, the hospitality sector’s #1 cloud-based accounting, financial and data management platform in North America, was recently recognized in Energage's quarterly national Culture Excellence Awards, which acknowledges companies based on employee feedback. M3 received high scores in the following categories: Formal Training, Top Managers, Work-Life Flexibility and Employee Value Proposition.
Ian Schrager has today announced that all guests, visitors and staff to his pioneering downtown PUBLIC hotel will be required to show proof of Covid-19 vaccination upon arrival. This is the first hotel in New York City to introduce such regulations.
I like writing stories about hotels and my experiences in the hospitality business. It is no wonder, I guess, in part because I grew up in a unique place. Guess what it had and still has? A great hotel.
No business sector was hit harder by the pandemic than hospitality. And none has experienced such a meteoric rebound. It’s a testament to how vital travel and the hospitality industry are to our lives and relationships. Now the new challenge is how to staff up to meet traveler demand without sacrificing the guest experience.
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily unavailable due to the pandemic and putting their own health at risk daily, these workers still managed to keep guests happy. The hotel industry overall maintains a strong overall customer satisfaction score in the J.D. Power 2021 North America Hotel Guest Satisfaction Index (NAGSI) Study,SM released today. But now that the pandemic is waning, hotel guests have made it clear they want breakfast and other hotel amenities.