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Hard Rock International logo
Press Release
February 23, 2022

Forbes Magazine Recognizes Hard Rock® as One of America’s Best Large Employers Across Travel, Leisure and Entertainment for 2022

Hard Rock International has been named by Forbes as one of America’s Best Large Employers for 2022, earning a ranking among other prestigious companies in the “Travel & Leisure” industry – which spans hotels, resorts, restaurants and entertainment entities. This is the sixth time the brand has been recognized with this honor since 2015, and comes on the heels of Hard Rock ranking first in its category last year.

Hard Rock Favicon
Hard Rock
United States
Chaplin School of Hospitality & Tourism Management, Florida International University
Press Release
February 17, 2022

FIU launches hospitality course to elevate diversity in the C-suite

As part of a new initiative to create a pathway for talented Black and Hispanic hospitality management students to seek positions in executive leadership or professorships in hospitality management programs, Florida International University’s Chaplin School of Hospitality & Tourism Management is launching its first-ever diversity, equity and inclusion (DEI) academic course. Senior Seminar Diversity, Equity & Inclusion, a for-credit course offered this spring, examines the challenges and paths to success for Black and Hispanics in the hospitality industry. Issues that are key to the advancement and development of Blacks and Hispanics are addressed by the guest speakers and include topics such as leadership, stereotypes, biases, microaggressions and accessibility."The world's leading hospitality companies and programs must do better to racially diversify leadership in the C-Suite, where Black men and women represent just 0.1 percent of all industry CEOs and presidents," said Brian Barker, FIU Hospitality DEI-endowed professor. "It's imperative that hospitality programs start the process and work together with major hospitality companies to level the playing field and ensure pathways to success."This course is part of an ongoing commitment to address gaps in underrepresentation and inequity across the hospitality industry. One in five people working in the hospitality industry, specifically the hotel business, are Black, yet just 1.6 percent of hospitality industry executives are Black, according to a review of over 800 hospitality companies by the Castell Project.Last month, FIU’s top 10 U.S. public hospitality program and Southern Glazer's Wine & Spirits (Southern Glazer's)—the world’s preeminent distributor of beverage alcohol—announced a groundbreaking alliance focused on DEI. The alliance's focus includes a broad range of opportunities in addition to educational programming, such as academic research, recruiting, mentoring, career pathing, scholarships, employee training/micro-credentialing and other partnerships. “FIU has the most diverse hospitality school in the United States, with 74 countries represented in its student body and graduating more Black and Hispanic undergraduate students than any other school," said Michael Cheng, dean of the Chaplin School. "This course is the start to a more inclusive future in the hospitality industry for our students and the industry as a whole."

Chaplin School of Hospitality & Tourism Management, Florida International University
FIU
Florida, United States
PKF Hospitality Research
Opinion Article
February 1, 2022

Investing in Training Hotel Employees

Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has ever been. Unfortunately, training expenditures, like all operating expenses, have been subject to major cuts in response to the extremely reduced levels of revenue incurred during 2020 and 2021.

Robert Mandelbaum
By Robert Mandelbaum, Director of Research Information Services, CBRE Hotels
United States
American Hotel & Lodging Educational Foundation (AH&LEF)
Press Release
January 21, 2022

Hotel Industry Foundation Leads Effort to Address Labor Shortage With National Ad Campaign

As the nationwide labor shortage continues to make headlines, the American Hotel & Lodging Association Foundation (AHLAF) is launching a new, nationwide ad campaign to help fill the tens of thousands of open jobs across the country. This multi-year effort – the first of its kind for the Foundation – aims to attract job seekers and help them discover the multitude of career pathways, competitive wages, benefits and perks the industry offers, while ushering a new, diverse talent pool to the hospitality arena.

AHLA Foundation Favicon
AHLA Foundation
United States
Marriott International, Inc.
Press Release
January 20, 2022

Marriott Fort Lauderdale Airport Hotel Partners with Bear Robotics to Hire its First Ever Full-Time Robot Employee, Betty Bot

Marriott Fort Lauderdale Airport is excited to announce the hire of their first ever full-time robot employee, Betty Bot. Today, Betty joins the team as a busser at the newly opened hotel’s restaurant Radiant166, where she will help to deliver a quality guest experience.

Marriott
Marriott
Fort Lauderdale, Florida, United States
Asian American Hotel Owners Association (AAHOA)
Press Release
January 19, 2022

President & CEO Ken Greene to Depart AAHOA

AAHOA today announced that President & CEO Ken Greene will leave the organization in February to pursue another opportunity. The AAHOA Board of Directors will immediately begin its search for his replacement.

Asian American Hotel Owners Association (AAHOA)
AAHOA
United States
American Hotel & Lodging Association (AH&LA)
Press Release
January 14, 2022

AHLA Announces 2022 Officers, Board, Executive Committee; Launches New Strategic Plan

The American Hotel & Lodging Association (AHLA) today announced its 2022 Officers, Board of Directors and Executive Committee, which includes top leaders representing all segments of the hospitality industry at a pivotal time for the industry’s recovery from the COVID-19 pandemic. Coming on the heels of record membership and engagement over the past two years, AHLA is launching a new strategic plan to guide the future of the association.

AH&LA Favicon
AH&LA
United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Ad Tambourine One
All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine
Tambourine
U.S. Travel Association (USTA)
Press Release
January 10, 2022

U.S. Travel Reacts to Underwhelming December Jobs Report

U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the Bureau of Labor Statistics’ December employment report, which showed that the Leisure & Hospitality (L&H) sector added 53,000 jobs while the overall economy added just 199,000:

U.S. Travel Association Favicon
U.S. Travel Association
United States
Economist Events
External Article
January 7, 2022

Why workers are fleeing the hospitality sector

Restaurant and hotel bosses have had a tough year. Some 700,000 hospitality workers threw in the towel on average each month in the past year. Bars, cafés and eateries are 1.3m workers short relative to the 16.9m employed before covid-19. On January 4th the Bureau of Labour Statistics reported that a record 4.5m Americans quit their jobs in November, 9% up on a month earlier. The quit rate in leisure and hospitality jumped by a percentage point, to 6.4%. Uncertainty from the Omicron variant may make matters worse: as cases surged in December, restaurant footfall fell sharply, according to OpenTable, an online booking website.

Economist Events
economist.com
United States
costar
External Article
January 6, 2022

A Look at US and Hotel Employment Data in 2021

Throughout 2021, employers in the U.S. struggled to hire and retain employees as the economy recovered from the COVID-19 pandemic.

costar
HotelNewsNow
United States
Logo 'Boston University School of Hospitality Administration'
Press Release
December 21, 2021

School of Hospitality Administration Celebrates 40th Anniversary amid a Time of Rapid Change

The hospitality industry was already changing fast before COVID-19, but as BU’s School of Hospitality Administration celebrates its 40th anniversary this year, the pandemic has greatly accelerated that process.

Logo 'Boston University School of Hospitality Administration'
Boston University School of Hospitality Administration
Boston, Massachusetts, United States
Ad Tambourine One
All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine
Tambourine
U.S. Travel Association (USTA)
Press Release
December 21, 2021

U.S. Travel Names Search Committee to Identify Association’s Next President and CEO

U.S. Travel Association National Chair Christine Duffy, President of Carnival Cruise Line, today announced nine industry leaders, drawn from the association’s board of directors, to serve on a committee to identify the incoming president and chief executive officer of U.S. Travel following the July retirement of Roger Dow.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Newport Hospitality Group
Press Release
December 20, 2021

Mark Hoefling Joins Newport Hospitality Group, Inc. as Vice President of Operations

Newport Hospitality Group, Inc. (NHG), a leading hotel management company is pleased to announce the appointment of Mark Hoefling as Vice President of Operations.

Newport Hospitality Group
Newport Hospitality Group
Williamsburg, Virginia, United States
Logo 'Choice Hotels International'
Press Release
December 17, 2021

Choice Hotels and Concord Hospitality Introduce Hospitality Management Training Program

Building on the company's commitments to increasing diversity across the hospitality industry, Choice Hotels International, Inc. (NYSE: CHH) and Concord Hospitality Enterprises Company are sponsoring a hospitality management accelerator program for recent students graduating from Historically Black Colleges and Universities (HBCUs) to gain valuable experience at the upscale Cambria Hotels brand.

Choice Favicon
Choice
United States
World Travel & Tourism (WTTC)
Press Release
December 16, 2021

U.S. Travel & Tourism saw labor shortfall of almost 700,000 in 2021

A new analysis of staff shortages by the World Travel & Tourism Council (WTTC), which represents the global private Travel & Tourism sector, reveals the sector realized a U.S. labor shortfall of almost 700,000 workers during 2021. According to the report, the outlook for 2022 is only slightly more positive, with approximately 480,000 direct* U.S. Travel & Tourism jobs, or one in 13 positions, predicted to go unfilled next year.

WTTC Favicon
WTTC
United States
7shifts
Supplier News
December 15, 2021

[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged

Restaurants, among the hardest hit industries during the pandemic, are in the midst of a labor shortage. Employees who left during the pandemic aren't coming back, and it's increasingly difficult to find people to work in restaurants.

7shifts
7shifts
United States
U.S. Travel Association (USTA)
Press Release
December 8, 2021

U.S. Travel and Tourism Diversity Matters Announce Partnership

The U.S. Travel Association and Tourism Diversity Matters announce a new strategic partnership that will strengthen the association’s focus and support of the industry on issues related to diversity, equity and inclusion (DEI) and provide greater access to Tourism Diversity Matters’ subject matter expertise, research and resources.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Cornell Nolan School of Hotel Administration
Press Release
December 6, 2021

Cornell Research: Key Human Resources Practices Benefit Franchisees, Performance

In the new Center for Hospitality Research and Cornell Center for Innovative Hospitality Labor and Employment Relations brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses,” Professor Tashlin Lakhani finds that increased collaboration between hotel franchisees and franchisors on human resources best practices can lead to higher organizational performance.

Cornell Nolan School of Hotel Administration
Cornell
United States
U.S. Travel Association (USTA)
Press Release
December 6, 2021

U.S. Travel Reacts to Disappointing November Jobs Report

U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the November jobs report, which saw the Leisure & Hospitality sector add just 23,000 jobs while nearly 8% of all of the sector’s jobs remain lost.

U.S. Travel Association Favicon
U.S. Travel Association
United States
businessinsider.com
External Article
November 12, 2021

Hotel bosses are finally getting it: People don't want to work for them anymore

Hotels are struggling to hire as years of low pay, long hours, and poor benefits catch up with them. Hotel chain CEOs are acknowledging that they need to rethink how they pay workers in order to plug huge gaps in the workforce, according to comments made Monday at a hospitality-industry conference hosted by New York University, reported by industry news site Skift. The US is suffering from a huge labor shortage as workers quit their jobs over wages, benefits, and working conditions – which are all notoriously poor in the hotel industry. The sector has about 300,000 fewer workers than pre-pandemic, preliminary Bureau of Labor Statistics (BLS) data from October shows.

businessinsider.com
BusinessInsider.com
United States
Page 12 of 20
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By Colin Kingsmill
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As the technologist in the room looking through the lens of the melding of industry workforce and the application of technology, I find this development curious for a number of reasons:AI Singling Out: It's interesting to see the specific technology of AI singled out.

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