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USA & CanadaSales & Marketing
Cleaner data, better personalization, more revenue
Podcast
April 30

Capture and convert FIFA World Cup demand and win more direct revenue

Adam Mogelonsky discusses strategies for hotels to capture FIFA World Cup demand while building long-term direct booking systems that extend beyond the event.

Karen StephensAdam Mogelonsky
Karen Stephens in conversation with Adam Mogelonsky
United States

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HN Original
World Panel

When an agent books a hotel, who decides where the booking lands?

Henri Roelings
By Henri Roelings
Expert Views (14)
Erik Muñoz
Erik Muñoz

The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.

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Most Read Authors

Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Editorial team
Editorial team
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Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
Henri Roelings
Henri Roelings
Founder, Hospitality Net
Dr. Tong Yin
Dr. Tong Yin
Founder of InsightBridge Global LLC and a doctoral researcher, InsightBridge Global LLC
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