Sales & Marketing USA & Canada Podcasts

Podcast

6 days ago

Recast: Building relationships through reservations: Insights from The Broadmoor

The Broadmoor's reservations manager explains how proactive follow-up calls to guests who didn't book generated nearly $1M in direct revenue over three months.

Karen Stephens, Chief Marketing Officer, Revinate, Inc.

Colorado Springs, United States

Podcast

July 16

Why great guest experiences start before check-in

Dream Inn Santa Cruz's Director of Sales and Marketing shares how human-led reservations, pre-arrival outreach, and storytelling convert OTA visitors into direct bookers and build multi-generational guest loyalty.

Karen Stephens, Chief Marketing Officer, Revinate, Inc.

Santa Cruz, United States

Podcast

April 30

Capture and convert FIFA World Cup demand and win more direct revenue

Adam Mogelonsky discusses strategies for hotels to capture FIFA World Cup demand while building long-term direct booking systems that extend beyond the event.

Karen Stephens in conversation with Adam Mogelonsky

United States