HFTP and Hospitality Upgrade hosted 76 CIOs and industry professionals in Milwaukee for the 24th annual CIO Summit, covering AI, cybersecurity, payments, and hotel economics.
AIHA and HotelLogic audited 343 PMS vendors globally, finding only 7% publish fully public API documentation, with 18 platforms scored across 10 dimensions including AI readiness and developer experience.
Choice Hotels becomes an early partner for Google's AI Mode in Search, enabling travelers to find, compare, and book properties conversationally, with Choice Privileges points visibility integrated.
The AI Hospitality Alliance launched with 12 founding partners spanning PMS, revenue management, marketing, and guest experience tech, united around education, governance, and open AI standards for hospitality.
Expedia Group's Explore 2026 partner conference revealed that AI is now embedded across traveler experiences and partner workflows, yet 70% of travelers still prefer trusted travel companies over AI chatbots for bookings.
HITEC 2026 drew 6,100+ professionals to San Antonio's Henry B. González Convention Center, featuring 400+ exhibitors across 85,000 sq ft and a strong focus on AI, cybersecurity, and digital guest engagement.
Marriott's AI-powered conversational search tool launches in beta on Marriott.com and its mobile apps, with a full global rollout to 283 million Bonvoy members planned later in 2025.
HFTP is cracking down on suitcasing and unauthorized events at HITEC 2026, warning that violators will be banned from the premises and publicly identified.
Gerdts founded POST Integrations in 1991 and EboCom in 2000, providing payment processing exclusively to hospitality, while Gilbert led HSMAI for 30+ years.
The June 2026 conference features an AI literacy panel for independent hoteliers and introduces an Innovation Hub showcasing tech solutions for boutique operators.
Meyer Jabara's annual meeting with 120+ GMs showed two-thirds are bullish on 2026, with AI streamlining operations and new agentic distribution models enabling direct guest connections.
Over 360 companies will exhibit across 83,000 sq. ft. at the June 2026 San Antonio event, with 5,800+ attendees expected.
NYU and BCG study reveals 37% of travelers use AI for trip planning while hotels face 65% staffing shortages and 11.2% labor cost increases in North America.
The platform powered by Groups360 offers real-time dashboards, customizable booking pages, and integration with hotel systems to reduce manual work for planners.
Penn State study of 400+ participants found AI voice ordering increased indulgent food choices by 40% compared to human interaction due to mental fatigue.
Survey of hundreds of hotel owners shows 98% have begun incorporating AI, but only 32% have embedded it across most operations, with data security and integration costs as top barriers.
The 2026 summit at Hilton Fort Worth targets C-level hospitality tech vendors with sessions on Web3, AI, and investment trends.
HITEC 2026 will host 6,000 professionals and 370+ companies in San Antonio for the industry's largest hospitality technology conference and expo.
The American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) today announced the recipients of the 2025 HTNG TechOvation and AHLA Tech Acceleration Awards – two prestigious technology awards recognizing excellence and innovation in hospitality technology.
RestAssure, the industry’s first non-insurance guest protection platform, has recently launched–and is looking for partners in the industry exactly like yourself. We are a transformative solution built to empower hotel owners nationwide to take back control of operational costs and protect guests in real-time, and restore profitability and peace of mind in an evolving hospitality landscape.