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HN Original
World Panel

The Role Hotels Choose to Play in Facilitating Their Guests’ Wellbeing Journey

Laszlo Puczko
By Laszlo Puczko
Expert Views (10)
Tammy Pahel
Tammy Pahel

Beyond Pampering: Hotels Must Become Partners in the Guest's Wellbeing JourneyI believe the future of hospitality wellness lies in conscious restoration—the “Golden Glue.” Hotels must move beyond traditional pampering and purely clinical approaches to become partners in their guests’ lifelong wellbeing journeys.Throughout three decades in spa and wellness, I have witnessed evolving expectations.

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