WTS International, a portfolio company of private equity firm CI Capital Partners and a global provider of hospitality and amenity services for commercial, residential and hotel properties, today announced the appointment of Barry Goldstein as Chief Executive Officer.
A Pathways Discovery Hospitality Bridging Healthcare (H2H) panel was held at the School of Hotel and Restaurant Management at Northern Arizona University exploring senior living and hotel/hospitality management. Michael Tompkins chaired the expert panel; his background is in both the medical field and hospitality industry. He transitioned from healthcare as a registered nurse manager in long-term care to hospitality with Canyon Ranch Health Resorts as part of their Executive Management team.
With most hotel spas having undergone a hiatus during the Covid pandemic, they’re experiencing a surge of demand now the hospitality industry is fully reopened. Maximizing spa bookings in a busy period is key if hotels are to make the most of demand – especially if an array of treatments, services, and wellness products are on offer. To do this, many hotels are seeking to exploit new technology to help streamline processes and provide guests with access to relevant information during their stay.
Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge travel’ surge. What emerging trends will define travel for the decade ahead?
The global wellness economy, valued at $4.5 trillion, is rapidly outpacing the growth of the global economy, with ever-increasing demand attributed to several contributory factors. Aging populations, fast-paced lives and high-pressure jobs are resulting in an increase in chronic conditions, stress, depression and sleep problems. People are also generally more conscious than ever of their mental and physical well-being, and are increasingly open to an expanding range of available treatments provided outside of standard healthcare systems.
The 2021 Wellness Real Estate Report examines the landscape, which, due to COVID-19, has seen significant changes from previous years. The report is designed to assist investors, developers, operators and other industry stakeholders in evaluating the tangible impacts of wellbeing and wellness on real estate performance. In the newly updated version, we analyse datasets to dissect profit and cost contributions from leisure and departments at hotels and resorts.
It's an exciting time to be in the wellness industry, and if you're fortunate to be able to travel, to be a wellness traveler. In this article we will look at some best practices, and the order they should be actioned, when considering building or expanding your spa and wellness facilities in new build hotels or renovations.
The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2021. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.
In 2020, the pandemic meant a near-complete brake on travel, and in our Global Wellness Summit trends report released in January, our trend the "Year of the Travel Reset" argued that this long travel pause gave both consumers and suppliers an unprecedented opportunity to think about rebooting travel for the better: to make it, in a word, more "well."
The ongoing global pandemic has only reinforced the importance of wellness in our lives, and the hospitality sector has a major role to play in encouraging people to live better. To coincide with Global Wellness Day, in this article we focus on several of our brands’ wellness offers.
The pandemic’s widespread impact has underscored the importance of leading healthier lifestyles for our physical and mental wellbeing. For Banyan Tree Group, recentering on its core values of wellbeing and sustainability in its internal culture is key to recovery in preparing for guests’ return during and beyond the pandemic.
Anantara Hotels, Resorts & Spas has introduced targeted wellness programmes for guests undergoing quarantine. The new programmes are designed to refresh and balance their mind, body and soul with the assistance of a personal wellness expert and lifestyle coach via a live video call. The luxury hotel group’s Anantara Siam Bangkok Hotel and Anantara Riverside Bangkok Resort properties are the only certified Alternative State Quarantine (ASQ) hotels in Bangkok that offer virtual in-room wellness programmes.
To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who have careers in hospitality management or other roles in the industry have been faced with unprecedented obstacles like travel bans and the inability to gather for large functions, which has made it almost impossible to be successful.
Intercontinental Hotel Double Bay Sold for AUD180 million in Australia, Long Island Resort Whitsundays Acquired by Sydney-based Hotel Group for AUD20 Million in Australia, Luxury Wellness-Focused Resort Slated to Open In Moganshan, China, Vietnam Announces USD65 Billion Master Plan for Traffic Infrastructure.
SLS, Mondrian and Hyde Hotels, sbe's hotel brands, announced a multi-faceted global partnership with leading yoga and lifestyle brand, Y7 Studio, the nationwide yoga brand and online platform. The mind/body connection has never been more apparent as most of us have spent the last year in various stages of lockdown and quarantine. As hotels reopen, SLS, Mondrian and Hyde continue to seek partners and opportunities to offer their guests meaningful wellness programs and activities. This news comes on the heels of Accor's latest phase of expansion following its acquisition of sbe's hotel brands and its planned joint venture with Ennismore, which will see the creation of one of the world's largest and fastest growing lifestyle operators.
Dusit International, one of Thailand's leading hotel and property development companies, has responded to the increasingly health-conscious aspirations of global travellers by introducing its new group-wide wellness concept – 'Devarana Wellness' – which aims to weave well-being elements throughout the entire stay experience at Dusit Hotels and Resorts worldwide.
The World Tourism Organization, in keeping with its firm commitment to democratizing online education; IE University, with more than 20 years' experience in online training, and Sommet Education, global leader in higher education in hotel management and culinary arts are partnering to accelerate on-line education in the Hospitality sector. The worldwide group thus becomes Academic Partner of the Tourism Online Academy, incorporating courses on various expertise of tourism management and hospitality. The first course available from Sommet Education will be "Excellence in Spa Operations", and new courses focused on hotel management will be included in the following months.
A discussion on service excellence in healthcare intrigued me while recently moderating a conference on medical tourism in the GCC region. Patients can rarely challenge the technical competency of the medical staff, let alone provide immediate satisfaction feedback.
The Prontocare business model is designed to perform well during economic hardships as a recession-proof model. Regardless of the stock market or unemployment trends, people are always going to be in need of accessible healthcare that is also affordable and high quality. This will help many to avoid ER visits and unneeded hospitalizations, which is especially important during the COVID-19 pandemic. The same onsite clinic concept applies to hotels, spas and resorts to get a competitive advantage in serving the guests/clients. Prontocare onsite clinics can be retrofitted to what is already there, such as a wellness spa, or these clinics can be made from a new dedicated space via the franchise model. This can be housed in or near the Hotel/Resorts Spa or Medi-Spa to provide a competitive advantage and to gain new hotel quests and serve those in the hotel/resort already.
In the last decade, India has emerged as one of the leading medical tourism destinations globally. The presence of several high-quality, well-equipped healthcare facilities along with a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much more affordable costs compared to developed nations are some of the reasons for the growth of this segment in India. Reports indicate that medical treatments and travel in India cost up to 50% less than that in developed western countries. India has also been successful at attracting medical tourists from other developing nations, mainly from Asia and Africa, looking for specialized treatments that may not be easily available in their home countries.