The pandemic’s widespread impact has underscored the importance of leading healthier lifestyles for our physical and mental wellbeing. For Banyan Tree Group, recentering on its core values of wellbeing and sustainability in its internal culture is key to recovery in preparing for guests’ return during and beyond the pandemic.
Anantara Hotels, Resorts & Spas has introduced targeted wellness programmes for guests undergoing quarantine. The new programmes are designed to refresh and balance their mind, body and soul with the assistance of a personal wellness expert and lifestyle coach via a live video call. The luxury hotel group’s Anantara Siam Bangkok Hotel and Anantara Riverside Bangkok Resort properties are the only certified Alternative State Quarantine (ASQ) hotels in Bangkok that offer virtual in-room wellness programmes.
To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who have careers in hospitality management or other roles in the industry have been faced with unprecedented obstacles like travel bans and the inability to gather for large functions, which has made it almost impossible to be successful.
Intercontinental Hotel Double Bay Sold for AUD180 million in Australia, Long Island Resort Whitsundays Acquired by Sydney-based Hotel Group for AUD20 Million in Australia, Luxury Wellness-Focused Resort Slated to Open In Moganshan, China, Vietnam Announces USD65 Billion Master Plan for Traffic Infrastructure.
SLS, Mondrian and Hyde Hotels, sbe's hotel brands, announced a multi-faceted global partnership with leading yoga and lifestyle brand, Y7 Studio, the nationwide yoga brand and online platform. The mind/body connection has never been more apparent as most of us have spent the last year in various stages of lockdown and quarantine. As hotels reopen, SLS, Mondrian and Hyde continue to seek partners and opportunities to offer their guests meaningful wellness programs and activities. This news comes on the heels of Accor's latest phase of expansion following its acquisition of sbe's hotel brands and its planned joint venture with Ennismore, which will see the creation of one of the world's largest and fastest growing lifestyle operators.
Dusit International, one of Thailand's leading hotel and property development companies, has responded to the increasingly health-conscious aspirations of global travellers by introducing its new group-wide wellness concept – 'Devarana Wellness' – which aims to weave well-being elements throughout the entire stay experience at Dusit Hotels and Resorts worldwide.
The World Tourism Organization, in keeping with its firm commitment to democratizing online education; IE University, with more than 20 years' experience in online training, and Sommet Education, global leader in higher education in hotel management and culinary arts are partnering to accelerate on-line education in the Hospitality sector. The worldwide group thus becomes Academic Partner of the Tourism Online Academy, incorporating courses on various expertise of tourism management and hospitality. The first course available from Sommet Education will be "Excellence in Spa Operations", and new courses focused on hotel management will be included in the following months.
A discussion on service excellence in healthcare intrigued me while recently moderating a conference on medical tourism in the GCC region. Patients can rarely challenge the technical competency of the medical staff, let alone provide immediate satisfaction feedback.
The Prontocare business model is designed to perform well during economic hardships as a recession-proof model. Regardless of the stock market or unemployment trends, people are always going to be in need of accessible healthcare that is also affordable and high quality. This will help many to avoid ER visits and unneeded hospitalizations, which is especially important during the COVID-19 pandemic. The same onsite clinic concept applies to hotels, spas and resorts to get a competitive advantage in serving the guests/clients. Prontocare onsite clinics can be retrofitted to what is already there, such as a wellness spa, or these clinics can be made from a new dedicated space via the franchise model. This can be housed in or near the Hotel/Resorts Spa or Medi-Spa to provide a competitive advantage and to gain new hotel quests and serve those in the hotel/resort already.
In the last decade, India has emerged as one of the leading medical tourism destinations globally. The presence of several high-quality, well-equipped healthcare facilities along with a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much more affordable costs compared to developed nations are some of the reasons for the growth of this segment in India. Reports indicate that medical treatments and travel in India cost up to 50% less than that in developed western countries. India has also been successful at attracting medical tourists from other developing nations, mainly from Asia and Africa, looking for specialized treatments that may not be easily available in their home countries.
According to a recently released report from the Global Wellness Summit, 2021 is expected to be year of the "travel reset" where travelers get back on the road and go "slower, nearer and more mindfully," following the unprecedented impact of COVID-19. Additionally, the organization predicts that all travel may become wellness travel as the work and personal lives of millions of Americans merged in 2020, extending the average workday by nearly an hour in many large cities. As a result, many employers are further emphasizing self-care for employees, beginning with vacations.
As the patient experience moves to the forefront of healthcare delivery, what are the hospitality systems, processes and knowledge that might enhance customer outcomes in the healthcare sector? EHL, no. 1 in the hospitality school rankings, is committed to crossing boundaries and creating bridges via transferable skills at a time when interdisciplinary learning is more in demand than ever before.
The World Tourism Organization (UNWTO) has recognized the Bataller family, founders of the of the SHA Wellness Clinic in Alicante, Spain, for their strong and ongoing commitment to health and medical tourism.
This article aims to give you a complete overview of working in the spa & wellness industry to help you understand your potential career path and work environment. We will look at spa & wellness trends that drive the industry and professional opportunities in this field.
An overview of the importance of quality products, treatments and a varied menu offering in the spa industry. Based on the premise of luxury and well-being, it is vital to establish the right ambiance and high quality service delivery.
To better anticipate the increasing needs of its customers for wellness offering and to provide its guests with an expanded suite of high-end wellness and wellbeing services, Kempinski Hotels today announces that it has completed the acquisition of shares of the international and independent company providing sustainable wellness solutions Resense Spa S.A.
The long, exciting journey of 24/7 effort to introduce real solutions to fix the healthcare crisis is here and holds great potential. Prontocare delivers quality, affordable healthcare to help both consumer and the system remain functional without pushing either party to bankruptcy. There is a strategic and tactical opportunity for the lodging industry to have a role in these health efforts and to enhance revenue generatoration and build positive guest relationships in health and well-being as well.
A global leader in destination wellness resorts and spas, Hyatt's Miraval brand announces its new partnership with NAMI, the National Alliance on Mental Illness, a non-profit, grassroots organization providing no-cost advocacy, education, and support to all those affected by mental illnesses. Together in 2021, the Miraval and NAMI teams plan to launch a series of events and programs that aim to promote the intersection of mindfulness and mental wellbeing, which are more important now than ever in today's world.
There have been enough articles written and published on the enduring changes 2020 will have on the hospitality industry. There's no need to rehash all of those. The Duty of Care issue is an emerging one that hoteliers are wise to pay attention to before it becomes part of the many sweeping legislative reforms occurring with the new administration.
Mandarin Oriental Hotel Group has launched a new global initiative to help corporate and meeting travellers maintain a healthy lifestyle and mindful balance while on the road.