Direct Booking Mastery Certification

How hotels are shifting OTA bookings to direct channels and boosting revenue in months

If you’ve ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you’re not alone.

Opinion Articles

Hotels Save 500+ Hours Annually With Modern PMS Platforms, According to the HotelTechReport 2026 PMS Impact Study

New data from the HotelTechReport 2026 PMS Impact Study reveals a striking operational shift: modern property management systems (PMS) now save many hotels more than 500 hours of labor every year, transforming the hotel management software from a back-office tool into one of the most strategic systems in hospitality.

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks.

Hotels are leaving millions on the table: guest-first strategies for growth

For decades, hotel performance was judged by a narrow set of numbers – namely, occupancy, ADR and RevPAR. The room was the unit of revenue, and guests were measured in heads and beds.

Maybe MCP is really the tech that hotels need

There’s a new 3-letter acronym circling the hotel tech sphere (yay): MCP. And before you yawn hit delete, this one might actually be useful.

Today's News

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service.

US Hotels Face Profit Pressure as Labor Costs Outpace Recovery

After a strong start to 2025, the US hotel industry is showing clear signs of strain. Revenue growth is slowing, occupancy is slipping, and profit margins are tightening — especially for unionized properties where labor rigidity is weighing heavily on performance.

New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue

Today, the 2025 Hotel Labor Costs & Trends report was released on HotelData.com, revealing how U.S. hotels have tightened labor models throughout the year to offset rising wages, higher operating costs, and revenue performance that consistently fell short of expectations.

The latest hospitality trends for 2026: Five themes reshaping the guest experience

In this week’s episode of Hotel Moment, Revinate CMO, Karen Stephens, and Revinate Marketing Coordinator, Brenna Turpin, unpack the five driving forces that will redefine hospitality in 2026, and why hoteliers can’t afford to wait.

Ten Predictions for the Hospitality Industry in 2026 and Beyond: Insights from Cayuga Hospitality Consultants’ Annual Conference 2025

At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and how to prepare for the next era of change.

Expedia Group Announces Agreement to Acquire Tiqets to Expand Global Activities and Experiences

Expedia Group today announced it has entered into an agreement to acquire Tiqets, an Amsterdam-based global platform for activities and experiences.

HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

HSMAI Europe is pleased to announce a two-year strategic partnership with TrustYou, the leading hospitality AI platform specialising in guest intelligence, reputation management, and data-driven customer experience optimisation.

ISHC Honors Bruce White with the Pioneer Award at ALIS

The International Society of Hospitality Consultants (ISHC) in partnership with the Americas Lodging Investment Summit (ALIS) will present Bruce White, Founder of White Lodging, posthumously with the 2026 Pioneer Award.

UN Tourism Presents “Tourism Doing Business: Investing in Lithuania” During High-Level Visit to Madrid

UN Tourism has officially launched Tourism Doing Business: Investing in Lithuania, showcasing the country’s growing tourism sector and its strong potential for sustainable, high-value investment.

HSMAI Announces 2025 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization, and Distribution

Hospitality Sales and Marketing Association International (HSMAI) has announced its 2025 Top 25 Extraordinary Minds honorees.

Pierre Betourne Appointed General Manager at Pullman Bangkok Hotel G, Thailand

Andrea Torres Appointed Director of Sales Corporate at The Ritz-Carlton, Dubai International Financial Centre, United Arab Emirates

Christian Maeder Appointed General Manager at Montage Big Sky - MT, USA

Sofitel unveils the first of its new-generation Le Petit Prince Kids Clubs in Krabi

Four Seasons and Catuaí Asset Announce Luxury Beachfront Hotel in Rio de Janeiro, Brazil

Radisson Hotel Group Accelerates Growth in Indonesia with Anta Hotel Bali Canggu, a Member of Radisson Individuals

Autograph Collection Hotels Celebrates Cape Town’s Seaside Splendor with the Opening of Morea House, Autograph Collection

Today's Supplier News

GCSTIMES Eco Slippers, A Sustainable Touch for the Holiday Season

Serious about reducing marketing costs in 2026? Start here.

Canary and Wyndham Roll Out AI Voice Globally

Quore CapEx Modernizing Hotel Capital Planning

New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue

CN Hotels selects Cloudbeds to replace fragmented systems and accelerate performance across its portfolio

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