Hotel Technology Next Generation (HTNG) and China Hospitality Technology Alliance (CHTA) today announced a program of strategic cooperation to enhance and expedite the sharing of information, development of global standards and integration of hospitality technology in both Chinese and Western hospitality markets.
InvoTech Systems, Inc. announced the Ho Tram Beach Resort in Vietnam selected InvoTech's Radio Frequency Identification (RFID) Uniform Tracking System to automate its extensive employee uniform operation. To protect assets and reduce labor costs, InvoTech provides uniform tracking software and UHF-RFID antennas and wireless handheld readers to track and control all uniforms for a staff of 2,400 at the luxury resort. Please click here for information on InvoTech's uniform and laundry systems for efficient operations. The five-star Ho Tram Beach Resort will open its doors in early 2013 with 541 luxury guest rooms and a full spectrum of world-class amenities. InvoTech implemented its solution linked to four White Conveyors U-Pick-It automated uniform delivery doors with UHF-RFID antennas to record when staff takes possession of clean uniforms. A UHF-RFID bulk uniform reading station is installed to process all uniforms in and out of the property's laundry. The system reads entire carts of soiled uniforms going to the laundry, and instantly records rolling racks of clean garments returned to the property for employee use. Ho Tram Beach also uses UHF-RFID wireless handheld readers with InvoTech Mobile Software to count uniforms in storerooms and holding areas for accurate real-time inventory. "InvoTech's expertise in RFID system integration delivers a 100% reduction in losses and a 70% savings in labor costs when implemented with the White Conveyors U-Pick-It System," said Jeff Welles, vice president of InvoTech Systems. "We will provide installation and extensive on-site training for the property's teams prior to the property's grand opening." Welles noted that an important part of InvoTech's uniform tracking process is the integrated electronic signature capture terminal that electronically records employee signatures when uniforms are assigned. "Our system is paperless and establishes accountability and 100% uniform control." InvoTech is A Global Leader in Uniform and Laundry Systems that Increase Profitability InvoTech users include MGM Resorts International, Hyatt Hotels, Ritz-Carlton Hotels, Hilton Hotels, Loews Hotels, Marriott, and other leading companies. InvoTech's international uniform system clients include the Venetian Macau Resort Hotel, MGM Grand Macau, Wynn Macau, Four Seasons Macau, Burswood Entertainment Complex Australia, Sheraton Seoul Korea, and Resorts World Singapore. About InvoTech Systems InvoTech Systems, Inc. increases profitability for clients. It is a leading provider of software management and control systems for uniforms and linens, and for laundry and security operations. Served markets include hospitality, healthcare, commercial laundry, and amusement industries worldwide. Its products deliver vital information that establishes ultimate control and total accountability. It streamlines operations and improves service levels – all with reduced labor and operating expenses. InvoTech produces and supports 100% of its system and product development in-house. The firm's trusted staff averages 10 years' of reliable technical experience, knowledge of methodologies and industry depth. InvoTech – a Microsoft Certified Partner – evolves technology-based solutions regularly, based on client- and staff-driven innovations. The company is rooted in a culture that emphasizes long-term client relationships and superior customer service. InvoTech Systems, Inc. is honored to have a 98% client retention rate. For more information, please visit www.invotech.com.
ZDirect is expanding its global operations with the opening of a new office in Singapore. The world leader in hospitality eCRM and eMarketing has hired industry veteran Martin Chua as director of sales to lead its business development effort in the Asia Pacific region. Today more than 2,000 hotels spanning six continents are successfully communicating with their guests and prospects via ZDirect.
Adelaide Shores is an award winning 135 hectare tourism and recreation reserve located on Adelaide's West Beach in South Australia. The precinct offers a range of facilities, with a mix of commercial and community services including: 610 accommodation units, golf, boating, cafe and dining venues, skate & BMX park and sports grounds.
Sabre Hospitality Solutions, a global technology company serving the hospitality industry, today announced that one ofAsia-Pacific's best hospitality groups, Park Hotel Group, has chosen Sabre Hospitality Solutions to launch its private label Global Distribution System (GDS) chain code "PG". The single "PG" chain code enhances the brand recognition of Park Hotel Group amongst the global travel agency community and provides greater convenience to locate and book Park Hotel Group properties across all GDSs.
AHTEC @ FHC 2012, held on 14 – 15 Nov 2012, has come to a successful closing. Held concurrently with FHC China 2012 in Shanghai, the conference has generated a total of 124 attendees. Renowned speakers have flown all the way to the city to share their expertise on global trends and the latest hospitality technology topics such as how to move property management systems to the cloud. Many participants have found the conference highly informative and have confirmed to participate in the next edition.
Marina Mandarin Singapore is the first hotel to use a fully integrated mobile technology to enhance Customer Experience At Their Food & Beverage Outlet. Called the 'OneGuest Mobile Solutions', it fully integrates order-taking, customer service management and real-time updates to provide customers faster service and more accurate information on their menu selection items. Service staff are also able to receive real-time updates from inventory stock level to customers' dish preferences, which allow them to better cater to their customers. The mobile solution, comprising the iPad, iPhone and a cloud-based content management system, is fully integrated with the hotel's point-of-sale system. This solution is developed in partnership with SPRING Singapore as part of Marina Mandarin's Customer-Centric Initiative (CCI), supported by Singapore Hotel Association (SHA), and initiated under the IDA Mobility Solutions Call-for-Collaboration (CFC) in collaboration with the Singapore Tourism Board and Employment and Employability Institute (e2i).
There is just one week to go until AHTEC @ FHC China 2012 kicks off in Shanghai on November 14th. With the great line up of Speakers and excellent content, it's no wonder that demand is high for places in the audience and we have over 100 registrants. Therefore, if you have not already signed up for a place, we strongly encourage you to do so NOW, and not be disappointed.
Over a 3-day period, this course will be fast track knowledge sharing into the fascinating and dynamic world of Hotel Technology. The curriculum has been carefully engineered so as to take individuals with a keen interest in the Hotel Industry and Technology and provide them with essential knowledge of how IT is used in that industry sector. Specialised professionals will impart tremendous knowledge about the business and how IT interacts with all aspects, giving the student a solid foundation from which to either apply for a Hotel Technology related role, or enhance their existing position within the business.
FastBooking, one of the world's leading e-marketing and online technology solutions providers for the hospitality industry, welcomes Prince Hotels and Resorts, one of Japan's most prestigious hotel brands, as one of its newest clients in Japan. FastBooking is building new websites for the group's 40 Japan-based hotels, providing visibility-building services via its Traffic Builder programs as well as other e-marketing services.
Having recently celebrated its first anniversary, Hotel ICON continues to support research and innovation in the hospitality industry by introducing the Hotel ICON i-Guest smartphone application. Suited with various useful functionalities, the application provides guests with a revolutionary way to enhance their entire stay experience. Hotel ICON i-Guest app is now available for free download in the Apple Apps Store.
Asiana Place in Chennai has signed with Pegasus Solutions for global distribution, online booking, and commission processing services. The 54-room property is now more accessible to a global audience of business and leisure travelers by leveraging Pegasus' UltraSwitch for availability on the global distribution systems (GDS) and online channels, and by powering bookings through www.asianaplace.com with Pegasus' OpenView booking engine.
The Peninsula Hotels, Asia's oldest hotel brand, today ushered in a new era with three landmark debuts, the launch of "Peninsula Moments," a new multi-million-dollar global brand campaign, the new PenCities online travel journal and a HK$450 million revitalization of its flagship hotel, The Peninsula Hong Kong, featuring advanced in-room technology that will set new standards of guest personalization.
Hospitality Financial and Technology Professionals (HFTP) is scheduled to speak on Top Tech Trends at the upcoming 47th Annual Convention for the Federation of Hotel & Restaurant Associations of India (FHRAI), September 6 – 8 in Goa, India. HFTP CEO Frank Wolfe, CAE and HFTP Global Vice President R.P. Rama, CHA, CHAE, CHTP will cover mobile applications, cloud computing, social media and data security, and end with a Q&A dialogue.
The Knowland Group, a leading provider of business development solutions for the hospitality industry, announced today the beginning of a new international market in Australia. Sydney is one of many new cities across the globe in which hoteliers now have the opportunity to use Readers, the world's most respected hotel reader board service.
Quadriga has today announced its entry into the Indian hospitality market with the appointment of global business consultancy, MSR IT Solution Pvt Ltd (MSR), as its exclusive distributor. This new distribution agreement signifies Quadriga's commitment to its stated geographical expansion strategy, expanding into new territories to meet the needs of its global customers.
The Sydney Morning Herald points out that when China hacked into Google and Intel their motives were pretty clear, but that this most recent attack on iBahn, took some looking into. Partnered with companies like Cisco, Verizon, and iPass — iBahn offers secure Internet access to millions of global hotel guests every day. One of iBahn's largest clients is Marriott International, which holds meetings for multinational companies.
The tumultuous years of conflict are now behind the Sri Lankan tourism and hospitality industry. Since 2009, the $400 million tourism industry has picked up and will soon revisit its days of glory. With projected growth in the industry high, technology will be a key asset as hotels prepare to tackle increasing demand while enhancing operational efficiency. Until recently, only hotel chains and large hotels leveraged technology. As technology gets more affordable and the sector matures, hotels, from small and standalone to chain and boutique should leverage technology to book guests, personalize their stay and get insights into guest requirements for future visits.
EVENING was falling in the old Japanese capital of Kyoto, and I was tucking myself into a container slightly larger than a refrigerator. I pulled down the shade and, after a bit of contorting, lay down, the wall a few inches from my feet. It was a dainty little space, about 3 ¼ feet wide and 6 ½ feet long, charmingly traditional with rice-paper latticework and two woven-reed mats. I felt like an origami crane as I folded my 6-foot-2-inch frame into this “tatami capsule.”
The inaugural Asian Hospitality Technology Education Conference, known as AHTEC @ HOFEX 2011 was held in May at HOFEX 2011, Hong Kong. Building on its premiere achievement, the 2nd edition, AHTEC 2.0 @ FHC China 2012 will be held in conjunction with FHC China 2012, a sister show of H OFEX, at the Shanghai New International Expo Centre (SNIEC), Pu Dong in November 2012. Co-organised by Hong Kong Exhibition Services Ltd (HKES), China International Exhibitions (CIE) and Hospitality Financial and Technology Professionals (HFTP®), AHTEC 2.0 @ FHC China 2012 will still be managed by HKES and continue to attract more CEOs, CMO's, CIO's, IT Directors and Head of Operations from the global hospitality industry to share expert perspectives on the ever-changing technology landscape.