News

Hong Kong Exhibition Services Ltd

December 19, 2012

AHTEC Returns to Hong Kong at HOFEX 2013

AHTEC @ FHC 2012, held on 14 – 15 Nov 2012, has come to a successful closing. Held concurrently with FHC China 2012 in Shanghai, the conference has generated a total of 124 attendees. Renowned speakers have flown all the way to the city to share their expertise on global trends and the latest hospitality technology topics such as how to move property management systems to the cloud. Many participants have found the conference highly informative and have confirmed to participate in the next edition.

Marina Mandarin Singapore

November 15, 2012

Marina Mandarin Singapore Introduces Mobile F&B Customer Experience

Marina Mandarin Singapore is the first hotel to use a fully integrated mobile technology to enhance Customer Experience At Their Food & Beverage Outlet. Called the 'OneGuest Mobile Solutions', it fully integrates order-taking, customer service management and real-time updates to provide customers faster service and more accurate information on their menu selection items. Service staff are also able to receive real-time updates from inventory stock level to customers' dish preferences, which allow them to better cater to their customers. The mobile solution, comprising the iPad, iPhone and a cloud-based content management system, is fully integrated with the hotel's point-of-sale system. This solution is developed in partnership with SPRING Singapore as part of Marina Mandarin's Customer-Centric Initiative (CCI), supported by Singapore Hotel Association (SHA), and initiated under the IDA Mobility Solutions Call-for-Collaboration (CFC) in collaboration with the Singapore Tourism Board and Employment and Employability Institute (e2i).

Singapore

Hong Kong Exhibition Services Ltd

November 7, 2012

AHTEC @ FHC China 2012 Announces Final Speaker List

There is just one week to go until AHTEC @ FHC China 2012 kicks off in Shanghai on November 14th. With the great line up of Speakers and excellent content, it's no wonder that demand is high for places in the audience and we have over 100 registrants. Therefore, if you have not already signed up for a place, we strongly encourage you to do so NOW, and not be disappointed.

Shanghai, China

Management Development Institute of Singapore (MDIS)

November 7, 2012

MDIS Singapore Launches 3-Day Course in IT for Hospitality Sector

Over a 3-day period, this course will be fast track knowledge sharing into the fascinating and dynamic world of Hotel Technology. The curriculum has been carefully engineered so as to take individuals with a keen interest in the Hotel Industry and Technology and provide them with essential knowledge of how IT is used in that industry sector. Specialised professionals will impart tremendous knowledge about the business and how IT interacts with all aspects, giving the student a solid foundation from which to either apply for a Hotel Technology related role, or enhance their existing position within the business.

Singapore

October 18, 2012

Prince Hotels and Resorts partners with FastBooking for website creation and related services, and e-marketing

FastBooking, one of the world's leading e-marketing and online technology solutions providers for the hospitality industry, welcomes Prince Hotels and Resorts, one of Japan's most prestigious hotel brands, as one of its newest clients in Japan. FastBooking is building new websites for the group's 40 Japan-based hotels, providing visibility-building services via its Traffic Builder programs as well as other e-marketing services.

Japan

October 8, 2012

Hotel ICON Takes Guest Service to Another Level with New FCS i-Guest Technology

Having recently celebrated its first anniversary, Hotel ICON continues to support research and innovation in the hospitality industry by introducing the Hotel ICON i-Guest smartphone application. Suited with various useful functionalities, the application provides guests with a revolutionary way to enhance their entire stay experience. Hotel ICON i-Guest app is now available for free download in the Apple Apps Store.

FCS Solutions

Why Hospitality Net Leads B2B in Hospitality

Ad Be seen. Be trusted.

Learn what makes us the industry-leader in what we do.

Hospitality Net

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

September 13, 2012

India’s Asiana Place Establishes Relationship with Pegasus Solutions

Asiana Place in Chennai has signed with Pegasus Solutions for global distribution, online booking, and commission processing services. The 54-room property is now more accessible to a global audience of business and leisure travelers by leveraging Pegasus' UltraSwitch for availability on the global distribution systems (GDS) and online channels, and by powering bookings through www.asianaplace.com with Pegasus' OpenView booking engine.

Chennai, India

September 7, 2012

The Peninsula Hotels Revitalizes Its Brand with New Global Marketing Campaign, Flagship Renovation and Pioneering New Guestroom Technology

The Peninsula Hotels, Asia's oldest hotel brand, today ushered in a new era with three landmark debuts, the launch of "Peninsula Moments," a new multi-million-dollar global brand campaign, the new PenCities online travel journal and a HK$450 million revitalization of its flagship hotel, The Peninsula Hong Kong, featuring advanced in-room technology that will set new standards of guest personalization.

Peninsula

August 16, 2012

HFTP Representatives to Discuss Top Tech Trends at the FHRAI Annual Convention in Goa, India

Hospitality Financial and Technology Professionals (HFTP) is scheduled to speak on Top Tech Trends at the upcoming 47th Annual Convention for the Federation of Hotel & Restaurant Associations of India (FHRAI), September 6 – 8 in Goa, India. HFTP CEO Frank Wolfe, CAE and HFTP Global Vice President R.P. Rama, CHA, CHAE, CHTP will cover mobile applications, cloud computing, social media and data security, and end with a Q&A dialogue.

HFTP

India

Ernest - Lighthouse's AI for hoteliers

February 13, 2012

Knowland Expands Service to Australia

The Knowland Group, a leading provider of business development solutions for the hospitality industry, announced today the beginning of a new international market in Australia. Sydney is one of many new cities across the globe in which hoteliers now have the opportunity to use Readers, the world's most respected hotel reader board service.

Australia

Ad AI Hospitality

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

By Solomon James, Vice President, IDS Networks Group, IDS NEXT

January 25, 2012

Quadriga Enters India And Installs First Sensiq Hotel

Quadriga has today announced its entry into the Indian hospitality market with the appointment of global business consultancy, MSR IT Solution Pvt Ltd (MSR), as its exclusive distributor. This new distribution agreement signifies Quadriga's commitment to its stated geographical expansion strategy, expanding into new territories to meet the needs of its global customers.

India

External Article

December 19, 2011

China Hacked Into Networks Of Huge Hotels To Gain Access To Companies All Over The World | businessinsider.com

The Sydney Morning Herald points out that when China hacked into Google and Intel their motives were pretty clear, but that this most recent attack on iBahn, took some looking into. Partnered with companies like Cisco, Verizon, and iPass — iBahn offers secure Internet access to millions of global hotel guests every day. One of iBahn's largest clients is Marriott International, which holds meetings for multinational companies.

China

Opinion Article

November 24, 2011

Technology Trends Shaping The Sri Lankan Hospitality Industry

The tumultuous years of conflict are now behind the Sri Lankan tourism and hospitality industry. Since 2009, the $400 million tourism industry has picked up and will soon revisit its days of glory. With projected growth in the industry high, technology will be a key asset as hotels prepare to tackle increasing demand while enhancing operational efficiency. Until recently, only hotel chains and large hotels leveraged technology. As technology gets more affordable and the sector matures, hotels, from small and standalone to chain and boutique should leverage technology to book guests, personalize their stay and get insights into guest requirements for future visits.

Sri Lanka

External Article

November 21, 2011

Japan’s Capsule Hotels Go High Tech and High Style | nytimes.com

EVENING was falling in the old Japanese capital of Kyoto, and I was tucking myself into a container slightly larger than a refrigerator. I pulled down the shade and, after a bit of contorting, lay down, the wall a few inches from my feet. It was a dainty little space, about 3 ¼ feet wide and 6 ½ feet long, charmingly traditional with rice-paper latticework and two woven-reed mats. I felt like an origami crane as I folded my 6-foot-2-inch frame into this “tatami capsule.”

nytimes.com

Japan

Hong Kong Exhibition Services Ltd

November 9, 2011

Asia's Leading Hotel Technology Conference Returns to Shanghai

The inaugural Asian Hospitality Technology Education Conference, known as AHTEC @ HOFEX 2011 was held in May at HOFEX 2011, Hong Kong. Building on its premiere achievement, the 2nd edition, AHTEC 2.0 @ FHC China 2012 will be held in conjunction with FHC China 2012, a sister show of H OFEX, at the Shanghai New International Expo Centre (SNIEC), Pu Dong in November 2012. Co-organised by Hong Kong Exhibition Services Ltd (HKES), China International Exhibitions (CIE) and Hospitality Financial and Technology Professionals (HFTP®), AHTEC 2.0 @ FHC China 2012 will still be managed by HKES and continue to attract more CEOs, CMO's, CIO's, IT Directors and Head of Operations from the global hospitality industry to share expert perspectives on the ever-changing technology landscape.

Shanghai, China

September 15, 2011

IDeaS and TravelClick Bring Together Indian Hoteliers for Knowledge Sharing Sessions

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, along with TravelClick, the leading provider of revenue generating solutions for hotels across the globe, has held a conference in New Delhi in order to bring the Indian hotel sector together to discuss the future of the industry.

IDeaS

India

June 21, 2011

Sino Group of Hotels Selects MICROS OPERA Customer Information System

MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Sino Group of Hotels in Hong Kong has selected the MICROS OPERA Customer Information System (OCIS) to centralize its guest profiles and strengthen customer relationship management. Sino Land’s award-winning hotels, which includes The Fullerton Hotel Singapore and The Fullerton Bay Hotel Singapore and Sino Group of Hotels, comprise six hotels with 2,579 rooms located across Hong Kong and Singapore. The mission-critical enterprise solution will be centrally-hosted in the MICROS Singapore Data Center, where MICROS will provide additional customer service and benefits.

Oracle Hospitality

June 6, 2011

VingCard Elsafe’s VISIONLINE Locking System Selected by 5-Star Siam Kempinski Bangkok

VingCard Elsafe, the global leader in hospitality security and part of the ASSA ABLOY Group, has completed installation of its advanced VISIONLINE wireless RF-online locking system at all 401 guestrooms and serviced apartments at the luxurious Siam Kempinski Hotel Bangkok. VISIONLINE by VingCard features standalone electronic locks that are connected via to a central property server. The locks communicate with the server via online radio frequency, eliminating the need to manually encode keycards, cancel master cards and check battery life.

Vingcard | ASSA ABLOY

Bankok, Thailand