Hotelschool The Hague earns QS 5-Star rating
Hotelschool The Hague becomes the first Dutch hospitality business school to earn a QS 5-Star rating, with an employer reputation score of 85.4/100 in the 2026 QS World University Rankings.
News
Why a 'Generation Translator' Would Backfire: Ilona Guérin on the Next Generation of Hoteliers
EHL student and Young Hospitality Summit president Ilona Guérin argues Gen Z hoteliers are driven and passionate, but warns formalising "generation translator" roles would widen, not bridge, the gap.
Using AI to Teach the Most Human Skill: Sowon Kim on Difficult Conversations
EHL's Dr Sowon Kim uses AI-powered role-play avatars to train hospitality leaders in high-stakes interpersonal skills, and discusses loneliness, empathy, and her Women in Leadership programme.
When Two Worn-Out Systems Meet: Maria Haggo on the Neuroscience of Hospitality
Maria Haggo, brain health strategist and ex-hotelier, argues that staff burnout and dysregulated nervous systems directly undermine guest experience, and that psychological safety is a practical fix.
From Making the Rich Richer to Making Meals: Christine Merckelbagh on Dignity and Work
Label Gamelle, founded in Paris in 2020, employs homeless people and refugees as its first job in France, turning surplus food into 2,500+ meals daily while achieving 80% housing and employment outcomes within 18 months.
UN Tourism Innovates in Sector Education with the Launch of the First WhatsApp-Based Courses
UN Tourism partners with Fundación Mahou San Miguel to offer 2,000 free training places for Spanish hospitality professionals via WhatsApp messaging.
Who you know is even more important for landing a graduate role in hospitality than what you know
Regent's University London research finds 58% of hospitality recruiters prefer hiring graduates with personal referrals over cold applications.
Cushman & Wakefield appoints Luis Arsuaga as Head of Capital Markets Hospitality in Spain
Spain recorded over €4 billion in hotel investment last year, 50% higher than 2024, ranking second in Europe behind the UK.
Continuing training which shapes the future – Leonardo Hotels and SRH Fernhochschule launch a cooperation arrangement
Partnership provides Leonardo Hotels staff with discounted access to 70+ degree programs and 180+ certificates from SRH Fernhochschule.
Luxury evolution - Why people are determining the future of the hotelscape
The Headland hotel in Cornwall demonstrates how prioritizing employee development and community engagement creates authentic luxury experiences that drive record revenues.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
The Headland Hotel's evolution of luxury - a people story
Cornwall's Headland Hotel showcases how rotational training and family values built 450+ years of combined staff service, transforming hospitality from fallback to profession.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Glion and Les Roches lead global hospitality education in the 2026 QS Rankings, setting Sommet Education apart with two top-ranked brands
Les Roches ranks No. 2 globally while Glion rises to No. 3, with both schools showing 94%+ employability rates and extensive industry recruitment partnerships.
a&o significantly expands its International Sales team with 3 Strategic Appointments
Europe's largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.
HOSPA honours industry excellence at the 2026 Professional Development Learner Awards
HOSPA recognized top performers from its 2024/2025 training cohort, with Leonardo Hotels winning Employer of the Year for professional development commitment.
Equality in Tourism Announces Gender Equality Champion of the Year Award 2026 Winners at ITB Berlin
Sri Lanka's Amba Yaalu Kandalama and Kenya's Nomad Africa won for employing 91 women against cultural norms and implementing comprehensive gender policies respectively.
Why staff thrive at The Headland Hotel
This Roundtable Roadshow podcast features The Headland Hotel's approach to staff development, with one employee who started at 14 and stayed throughout their career.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Now Accepting Nominations for the 2026 Young Leader Award at Questex’s IHIF EMEA
ISHC seeks nominations for professionals 35 or younger who demonstrate emerging leadership and impact in the hospitality sector.
Hospitality as a force for good: lessons from a refugee
Syrian-Armenian refugee Armen Melkonian shares how hospitality principles guided his journey from war-torn Syria to hotel industry success in the Netherlands.
Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment
Despite 40% of UK hotels having neuroinclusion policies, fewer than 15% of neurodivergent employees find accommodations effective, revealing a gap between corporate commitments and operational reality.
By Jayanti Jayanti, Senior Lecturer in Hospitality Management, University of West London
9 visionary keynote speakers advancing the Future of Hospitality Education at EuroCHRIE 2025
EuroCHRIE 2025, hosted by Hotelschool The Hague, brings together global educators, researchers, and industry leaders to explore the future of hospitality and tourism education. The conference highlights innovation across the sector, from AI and leadership to sustainability, future skills, while emphasising the role of education as a driver of industry innovation.