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Logo 'Ecole h
Opinion Article
December 21, 2016

Hospitality innovation: an oxymoron?

Innovation. It's the lifeblood of many industries. But in our industry, hospitality, innovation tends to be incremental rather than radical. That's not to say there have not been new and innovative practices, but by and large it's a conservative and traditional industry, which focuses on best practices and processes. In an ever-changing corporate landscape, the need for continuous innovation has become a prerequisite to stay competitive and conduct business in a new way.

Carlos Martin-RiosChristine Demen Meier
By Carlos Martin-Rios and Christine Demen Meier
Lausanne, Switzerland
The Storytelling Hotel
Opinion Article
December 14, 2016

13 Messages on the Experiential Tourism Management from BCA College students, Greece.

Lewis once called stories love gifts and indeed they are as when we narrate a story we devote time of our lives to a person whom we find important to spend time with. Story is what we do everyday on Facebook and on Instagram and story is also what we do in the business of dating.

Alexia Charoupa
By Alexia Charoupa, Creator, The Storytelling Hotel
Greece
Logo 'Ecole h
Press Release
December 5, 2016

EHL publishes the LAUSANNE REPORT, a look into the hospitality industry with a 2030 horizon

Today, Ecole hôtelière de Lausanne (EHL), the world's leading institution in hospitality management education, announces the publication of its much-awaited Lausanne Report, an inspirational analysis of two years of extensive market research and exclusive interviews with prominent business leaders. The study provides readerfriendly reflection on some of the most important forces that are shaping today's world and their long-term impact on the hospitality industry. The Lausanne Report challenges a conventionally unilateral thought process and enriches the debate on future risks and opportunities within the industry.

Logo 'Ecole h
EHL
Lausanne, Switzerland
Kuoni Group
Press Release
December 5, 2016

President of France François Hollande bestows the prestigious National Order of Merit on Zubin Karkaria

Zubin Karkaria, CEO – VFS Global, and CEO – Kuoni Group, was appointed 'Chevalier de l'Ordre National du Mérite' (Knight of the National Order of Merit) by the President of the French Republic, François Hollande.

Kuoni Group
Kuoni Travel Holding Ltd
France
Hospitality Net
Press Release
November 11, 2016

Student-organized summit looks at the future of hospitality

The Future of Hospitality Summit 2016 held at the end of October at Les Roches hotel management school in Switzerland focused on the rapid pace of innovation affecting the hospitality industry, highlighting practical ways of thinking about, and confronting, the unfolding future.

Hospitality Net
Bluche, Switzerland
Guestline logo
Supplier News
November 10, 2016

Guestline solutions installed in the tenth BW Premier member, Ten Hill Place Hotel, owned and managed by The Royal College of Surgeons of Edinburgh

Guestline have partnered with The Royal College of Surgeons of Edinburgh to implement cloud hosted property management and distribution solutions in their four-star, award winning hotel, Ten Hill Place, in Edinburgh. The hotel has recently celebrated becoming the tenth member of the BW Premier Collection making them the first in Scotland.

Guestline logo
Guestline
Edinburgh, United Kingdom
Logo 'Ecole h
Press Release
November 10, 2016

EHL expands its academic offering to include a new highly flexible MBA in Hospitality

Ecole hôtelière de Lausanne (EHL), the world's leading institution in hospitality management education, will be offering a new MBA in Hospitality as of September 2017. With 80% of the curriculum available through a novel distance learning platform, busy professionals will be given access to a unique learning experience without getting sidetracked from their career. This new program is part of EHL's broader commitment to defining industry standards, while catering to the needs and aspirations of its students. It is also the first time that EHL is offering digital learning, demonstrating its capacity to listen to the industry and produce an academic program adapted to the latest trends.

Logo 'Ecole h
EHL
Lausanne, Switzerland
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Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
TheCaterer.com
External Article
October 24, 2016

Overwhelming majority of hospitality employers find recruiting harder than ever | thecaterer.com

An overwhelming majority of hospitality professionals reckon it is now harder to find the quality of employees they are looking for than ever before.

Nearly 82% said it was harder than at any time in the past to recruit suitable staff, with a staggering 93% of respondents saying they found it either somewhat difficult (44%) or very difficult (49%).

That's according to new research conducted by The Caterer as part of the Think Again campaign, in association with foodservice firm Sodexo.

TheCaterer.com
TheCaterer.com
United Kingdom
Les Roches
Press Release
October 7, 2016

Les Roches Global Hospitality Education Launches IB Career-related Programme with Collège du Léman, Geneva

Les Roches Global Hospitality Education, ranked among the world's top three institutions of higher education for an international career in hospitality management (TNS Global Survey, 2013), announced that it is running a Career- related Programme in hospitality for well-known Swiss International Baccalaureate® (IB) school Collège du Léman based in Versoix, Geneva, started in Bluche VS on September 12, 2016. This new academic offering exposes IB students to the world of hospitality and offers them opportunities to work as an individual and as a team in this dynamic industry.

Les Roches
Les Roches
Geneva, Switzerland
TRI Hospitality Consulting
Press Release
September 7, 2016

Profit growth pegged back by escalating payroll costs at UK hotels

A new study by hospitality intelligence firm, HotStats, identified that the pace of growth in payroll costs is hampering the ability of UK hoteliers to increase profit. The study, Benchmarking Beyond RevPAR, which polled a consistent sample of nearly 45,000 hotel bedrooms across the UK over a 15-year period, revealed that payroll now comprises close to one third of a Regional hotel's cost base.

HotStats Limited Favicon
HotStats
United Kingdom
Lin & Pavelson B.V.
Opinion Article
August 8, 2016

Interviewing the GM of Meliá Vienna, Bastian Becker

Bastian Becker is the GM of Meliá Vienna. One can immediately tell that he possesses the strengths of many German characteristics as well as the Austrian charm. He is well-organized, methodological, determined, frank, and charming all at the same time. He claims that he is impatient and that he needs to work on it. Most hotel executives I've interviewed, and I've interviewed more than 60 worldwide, consider themselves to be a patient lot . . .

Dr. Lily Lin
By Dr. Lily Lin, Author of "Interviewing Successful Hotel Managers", Lin & Pavelson B.V.
Vienna, Austria
Thames Valley University
Press Release
July 22, 2016

Honour for crisis management tourism expert

Dr Bert 'Bow-Thai' van Walbeek was honoured by the University of West London (UWL)'s London College of Hospitality and Tourism on Thursday 21 July. The University's annual graduation ceremony took place at Wembley Stadium and the honorary degree recipients were joined by more than 1,700 graduates.

Thames Valley University
University of West London
London, United Kingdom
Logo 'Oxford Brookes University'
Press Release
July 1, 2016

Oxford School of Hospitality Management launches MSc Tourism Futures

The Oxford School of Hospitality Management at Oxford Brookes University has recently launched an exciting new master's course - MSc Tourism Futures. Applications are now being received for students to start the course in September 2016. The contemporary international tourism industry faces a range of major political, cultural, economic and environmental challenges. On this course students will explore how destinations and organisations can effectively respond to these challenges using new and innovative approaches to business.

Logo 'Oxford Brookes University'
Oxford Brookes
Oxford , United Kingdom
Logo 'Ecole h
Press Release
June 8, 2016

New Managing Director of SSTH to lead the school forward

EHL Group announces Michael Hartmann as new Managing Director of the Swiss School of Tourism and Hospitality (SSTH) in Passugg. Michael replaces Mr. Knut Rupprecht who is leaving SSTH for personal reasons. We would like to thank Knut for his personal dedication to the rebirth of the school. Effective immediately, Michael is set to drive the further development of the sister school of Ecole hôtelière de Lausanne (EHL), dedicated to vocational hospitality education.

Logo 'Ecole h
EHL
Passugg, Switzerland
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
irishtimes.com external
External Article
May 26, 2016

Ireland: Over 200,000 jobs dependent on hospitality sector, states report | irishtimes.com

National economic impact of drinks industry and wider hospitality sector ‘substantial’. More than 200,000 jobs are dependent on the drinks and hospitality sector, a new report has found Research by DCU economist Tony Foley, commissioned by the Drinks Industry Group of Ireland, detailed hospitality sector employment and found the combined drinks and hospitality sector supports 204,000 jobs across Ireland. The report highlights the increase in craft breweries and distilleries, with 57 breweries and distilleries now operating across Ireland. The research was launched as part of the Support Your Local campaign which is backed and funded by the Drinks Industry Group of Ireland.

irishtimes.com external
irishtimes.com
Ireland
Marriott International, Inc.
Press Release
May 24, 2016

Marriott Europe's CANVAS Project - Millennial F&B Incubator Programme

Marriott's CANVAS project, a food and beverage talent incubator designed to unlock the potential of unused spaces in European Marriott hotels, returns for a second year with the launch of Notch on the rooftop of London's Marriott Park Lane hotel.Formerly known as Roofnic, Notch is a new concept developed by Ashley Dawes who conceived the original project in 2015 and secured investment from Marriott in his idea, whilst still an employee of London Marriott Park Lane. The new popup rooftop bar revolves around Japanese street food, pop cans of homemade cocktails and takes inspiration from the Millennial hotspots of Williamsberg and Berlin. Accessed via a separate entrance off Oxford Street and designed as a sky-high industrial playground, Notch features an eclectic mix of reclaimed school tables, scaffolding and swings alongside a vibrant bar and open kitchen named Fudo Shack.Following the great success of Roofnic in 2015, which turned over £500,000 revenue in just three months, Ashley set up DenLDN, a bar and restaurant consultancy, using the experience gained from taking part in the project as a springboard to launch his own business.Conceived to transform and monetise unused spaces within hotels, CANVAS challenges Marriott employees and local entrepreneurs to create distinctive and engaging restaurant and bar experiences with the support of experienced operational teams at Marriott. The creator of each winning concept is offered a minimal budget – typically just £35,000 per project – to build and develop the restaurant or bar at chosen hotel locations.Positioned as incubator labs, these restaurants sit outside Marriott's standard restaurant protocols in order to fully experiment with the design. Each project is adapted and evolves depending on feedback and results, resulting in dining experiences that transform perceptions of hotel restaurants and resonate with the much sought after Millennial consumer.Since its launch in 2015, CANVAS has completed four successful projects, three with Marriott associates and one, in Hungary, with a local entrepreneur. These four imaginative bars and restaurants have proved to be a runaway success, providing exceptional drinking and dining experiences and also a valuable understanding of consumer demand. There are already plans to expand CANVAS to more sites across Europe this year and each live project brings a wealth of learnings, innovation and inspiration to Marriott, which will help plan future F&B offerings within the company's hotel network.Jeremy Dodson, Vice President, Food and Beverage, Marriott International Europe, comments: "Innovation is high on the agenda for Marriott as we strive to connect with new audiences. We have already learnt so much from these initial pilots and I am so proud that Ashley has returned to Marriott to bring his Notch concept to life.""By combining the creativity and passion of entrepreneurs with the scope and resources available in our hotels, we can create some truly extraordinary restaurant and bar experiences. Our goal is to empower fresh-thinking, passionate F&B professionals to test out their ideas using dead space within our hotel, inspiring those who visit our hotels but also challenging us to constantly re-think and innovate our F&B offering." The pilot schemes:Roofnic in London was the first CANVAS project to launch and was the great success story of the programme. It was a summer bar that drew inspiration from the playful vibe of British summer music festivals such as Latitude and Bestival. Located at the London Marriott Hotel Park Lane, and accessed via a separate, secret entrance, the team, led by Ashley Dawes, former Restaurant & Bar Manager, took an unused roof terrace and transformed it into a rustic summer garden, with simple wooden benches, folding garden furniture and – most importantly – affordable prices. The bar often had queues down the streets and was selling 1000 cocktails a day, turning over more than £500,000 in revenue over the Summer. Hot on the heels of Roofnic was St Pancras MI+ME, an urban cheese and charcuterie bar at St Pancras Renaissance Hotel, London – right by the entrance to St Pancras International Station and ideally located for travellers seeking creative and tasty food. Andrew Nadin, Food and Beverage Director at Renaissance St Pancras, was inspired by the booming micro-brewery scene, and the public's appetite for simple, informal meals and bar snacks using top-quality British produce. MI+ME serves artisan meat and cheese boards (sourced from British farms), and salt-beef sandwiches or hand-carved bacon baps. The food is complemented by delicious boutique coffee, craft beers, house wines and cocktails, while the decor augments the informal, rustic, drop-in theme: reclaimed furniture, jam-jar light fixtures and wooden benches that were designed and built by the team.MI+ME has proved a hit and is a permanent installation offering an array of events including gin masterclasses or cured meat and craft ales, working with local suppliers to deliver insight into small craft business who provide the products to the venue.#Hashtag Coffee Shop Berlin, situated in Marriott's Courtyard Berlin hotel, is a lively, fashionable café serving tasty comfort food with a local twist, including melted cheese and pastrami sandwiches and baked potatoes served with innovative local fillings, such as curry wurst and doner kebab. The café has a strong following and the signature lunch offerings are a firm favourite in the local market. In Budapest, the Marionett Craft Beer House was masterminded by a local entrepreneur, Imre Toth, following a highly successful community competition. The winning concept is an intriguing industrial-style space featuring handmade puppet characters as an eye-catching feature that illustrate each of the 20 draft beer pumps. Tables, bar stools, an open kitchen and a blackboard menu complement the industrial chic surroundings, designed to appeal to locals as much as hotel guests and tourists.For more information, please visit – www.canvas-startup.com.

Marriott
Marriott
London, United Kingdom
Edge Hotel School
Press Release
May 2, 2016

Sir Garry Hawkes and Danny Pecorelli awarded honorary degrees by the Edge Hotel School

The School's co-founder Sir Garry Hawkes and Hotelier of the Year 2014 Danny Pecorelli will receive their degrees at the Edge Hotel School graduation ceremony on Friday 15 July. Described as one of the pioneers within the contract catering sector, Sir Garry is now Director of the Edge Foundation, former President of Hospitality Action, President of the British Hospitality Association, former Chairman of Edexcel and former Chair of the Basic Skills Agency. He went to Huddersfield Polytechnic and studied Hospitality Management for three years. After studying, he rose through the ranks to become chief executive of international catering company Gardner Merchant, leading the management buyout to buy the company. Sir Garry then became chairman of Edexcel, which he later sold to Pearson, the publishers of the Financial Times.

Edge Hotel School
Edge Hotel School
United Kingdom
splendidhospitality
Press Release
March 30, 2016

Mr Shiraz Boghani, Chairman Of Splendid Hospitality Group, Awarded Hotelier Of The Year At The Asian Business Awards 2016

Mr Shiraz Boghani, Chairman of Splendid Hospitality Group, was recently honoured at the Asian Business Awards 2016, when he received the 'Hotelier of the Year' award.

splendidhospitality
Splendid Hospitality Group
United Kingdom
Yhs2023
Press Release
March 21, 2016

Four Seasons Hotels & Resorts ranked Best luxury Hotel Employer in the YHS Rankings

Lausanne – The Young Hoteliers Summit (YHS) Rankings 2016 aims to identify the most desirable employers in the hotel industry as perceived by young hoteliers worldwide. It gives insights into the views and priorities of the future generation and recognizes the companies that are at the forefront of employment practices. A snapshot of the results was presented during the opening ceremony of YHS 2016 on 14th March 2016.

Yhs2023
YHS Global
Switzerland
Dusit Hotels & Resorts
Press Release
March 15, 2016

Dusit grows its collaboration with famed École Hôtelière de Lausanne

Dusit International's Education Division is pleased to announce the recent signing of a Memorandum of Understanding with the famed Swiss hospitality training institution École Hôtelière de Lausanne (EHL).

Dusit Hotels & Resorts
Dusit
Lausanne, Switzerland
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