The 2021 Travolution European Summit brought together senior speakers from leading brands within and outside of travel and more than 400 senior industry delegates to discuss how technology can underpin efforts to Build Back Better.
This month, RBH Hospitality Management has launched a new brand of hotel, starting with the opening of Pocotel Glasgow City Centre on Tuesday 5 October.
The award-winning Celtic Collection has partnered with For-Sight with a multi-year contract to enhance its guest relationships and marketing and execute a first party data driven strategy, using For-Sight’s CRM and Marketing solution.
The QHotels Group has announced their rebrand to The QHotels Collection with the unveiling of a new identity. The change echoes the transition of the group’s hotels under one cohesive identity, with creating meaningful connections at the core of the brand’s values.
David McCandless, bestselling author of ‘Information is Beautiful’ and ‘Knowledge is Beautiful,’ will deliver this year’s opening keynote at Revenue Strategy Forum (RSF) London on November 1.
I contest the reference to the word 'becoming'. It has always been a distribution channel. To that end, I would also contest the designation that it be regulated solely by revenue management. If anything we have learned (at an accelerated pace due to the pandemic).
Given today's radical transparent online hotel marketplace, the dividing line between sales, marketing, e-commerce, revenue management, pricing and even loyalty needs to disappear. These traditional organisational structures only create silos that get in the way of insuring that we put the right product at the right price in front of the right customer at the appropriate time moment in their purchase cycle.
Hotel metasearch has become a distribution channel and is no longer an advertising channel ever since Google introduced its Pay-per-stay (PPS) fee model. Other metasearch players like Trivago and Kayak all offer CPA (Cost per acquisition) model, which is not in tune with the current era of high cancellation rates due to Covid uncertainties and ever-changing travel restrictions.
UNWTO will be a co-organizer of the Future of Tourism World Summit, presented by the Advanced Leadership Foundation and the INCYDE Foundation of the Spanish Chambers of Commerce with the support of Barcelona City Council, the Barcelona Provincial Council and the Zona Franca Consortium (CZFB). The event will be held in a hybrid format on October 26 and 27 at La Llotja de Mar and will bring together more than 80 speakers from 70 countries.
The Secretary-General of the World Tourism Organization (UNWTO), Zurab Pololikashvili, and the Minister of Business and Labour of the Government of Catalonia, Roger Torrent, presented the first World Sports Tourism Congress and its programme, within the framework of the 2030 Agenda for Sustainable Development, at a press conference held in Lloret de Mar and Barcelona.
I am quite surprised we're still discussing this topic in "Them Vs. Us" terms. I've been in the travel industry since the late '90s, and I think, except for the early '00s (for obvious reasons), I've never seen a single property NOT listed on -at least one- OTA.
OTAs should educate hoteliers on the long-term benefits of improving their guest stay experiences vs burning time, capital and energy on trying to out-perform OTAs in online bookings. To put it simply, OTAs are perfect for a first-time visitor to your hotel destination.
Not working with OTAs is foolish. Their costs are within the average for distribution costs of other industries (auto industry is 30%, DTC e-commerce is 40-50%, Amazon sellers are around 45%). The problem with OTAs is, like many online distribution platforms, they are really bad at caring for their supply-partners.
Finally there is something new in lodging options in Paris for small budgets, families, groups and backpackers...
The Business Visits & Events Partnership (BVEP), the umbrella body and advocacy group representing the UK events sector, has today published its Shape of Events Report.
Tourists booking a hotel in Spain will soon be able to choose not only one with the best views or the biggest pool, but also one where the staff enjoy decent working conditions.
As foreign holidays are on hold for many Britons this year and UK British beach holidays are literally sold out, more Britons than ever are turning to a city break for some R&R.
As aoûtiens enter the second week of their holidays, a new study from SiteMinder, the world's largest open hotel commerce platform, provides insight into the extent that French citizens are now re-embracing travel after a period of disruption. SiteMinder’s Changing Traveller Report 2021: France Edition, based on the survey responses of more than 900 holidaymakers, has found that over 3-in-4 locals hope to travel either the same amount (43%) or more (33%) than prior to Covid in the coming year.
Infor, the industry cloud company, today announced that glh Hotels, the largest hotel owner-operator in London, has chosen Infor EzRMS to be deployed throughout its estate of 18 properties in the UK. The application will help increase revenue throughout the hotels and improve competitiveness by enabling a data-based, total revenue management approach, spanning more than 5,000 bedrooms and 120 meeting rooms.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Town Hall Hotel has selected Agilysys modern solutions for its premier London hotel including Agilysys Stay PMS, Agilysys Sales & Catering, rGuest Express for mobile check-in/out, Agilysys InfoGenesis POS and IG Flex for mobile POS.
IBTM World, part of RX (Reed Exhibitions), has won Best International Trade Show in the Exhibition News Awards for its 2019 event.
IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that four Alex Chang-owned tourist hotels in Amsterdam will implement IDeaS G3 Revenue Management System (RMS).
A new report by SiteMinder, the world’s largest open hotel commerce platform, sheds light on an evolved German traveller with significantly more demands and higher expectations of the hotels where they stay.
Hosted Buyer registration is now open for IBTM World, which will be held for the first time in a hybrid format.