Duetto Partners With Spain’s Institute Of Hotel Technology
The Institute of Hotel Technology (ITH) has today entered a partnership with Duetto, hospitality’s innovative software as a service provider of revenue strategy solutions.
Sales & Marketing
City Leaders From Around The World Meet To Re-Imagine Urban Tourism
The mayors of some of the world’s leading destinations have met in Porto to rethink urban tourism in the post-pandemic age. Organized by UNWTO, the Government of Portugal, Turismo de Portugal and the City of Porto, the Mayors Forum on Tourism and the Future of Cities highlighted the opportunity to restart urban tourism with a focus on sustainability, innovation and inclusion.
Survey Reveals Bookings Up For Short Term Accommodation Sector And Confidence Of Return To 2019 Levels High
The latest monthly tracking study conducted with members of the UK Short Term Accommodation Association (STAA) shows that there was an improvement in bookings and revenue in April both on a month-on-month and year-on-year basis. It also found that members had an 80% confidence rating about the prospects for the short term rentals sector for the remainder of this year.
ITB Berlin 2022: Focus on the restart and recovery
Demand is high for the annual business highlight of the international travel industry. In March 2022 ITB Berlin – The World’s Leading Travel Trade Show® – is planning an in-person edition of the event whose success story spans more than 50 years – to which virtual elements will be added. As part of a three-phase trade show concept, the run-up will consist mainly of matchmaking and appointments. During the actual event ITB Berlin will provide a platform for business, networking, content and dialogue, and with its physical and hybrid trade show stands will create a setting for successful participation in the event. After ITB Berlin, over a period of one to two days the virtual Business Days will round off the concept with virtual appointments and livestreams.
Probably The Most Unusual Hotel Rooms In The World
A series of exhibitions entitled “tinyBE • living in a sculpture” is set to provide a truly inimitable hotel and cultural experience between 26 June and 26 September 2021 as it joins forces with the Steigenberger Frankfurter Hof to offer overnight accommodation inside unique pieces of art.
Is it last orders for the British pub?
Many occasional pre-pandemic pub-goers might never return, posing a risk to the survival of Britain’s historic pub culture, according to new research.
Palma Convention Centre Hosts One Of The Biggest Hybrid Post-Pandemic Congresses In Europe
Palma Convention Centre managed by Meliá Hotels International rebooted its most important pre-Covid functions today, hosting the XXVII National Congress of General and Family Medicine attended by more than 1,000 delegates from all over Spain. The entire meeting and events industry is looking towards Mallorca today to see the start of this new post-pandemic age for major events, dominated by two key features: technology and health and safety.
Expert Views (8)
Max Starkov, Hospitality & travel technologist and digital strategist, Hospitality Net
Generating ancillary revenues requires a) the implementation of merchandizing strategy and culture at the property/hotel company, b) incentivizing and training your staff, and c) adopting technology solutions to automate as many of the internal processes as possible.
Peter O’Connor, Professor of Strategy, University of South Australia
One of the key opportunities overlooked by many hotels is upselling/cross selling in their pre-arrival email. Firstly, a startling number of properties don't even take this opportunity to reach out to the guest a few days before check-in.
Europe United As Tourism Leaders Meet In Athens
The European members of the World Tourism Organization (UNWTO) have met in Athens to advance the safe and sustainable restart of tourism across the region. The 66th meeting of the Commission for Europe counted on an unprecedented level of member representation. It also enjoyed political support of the highest level, with the participation of Greek Prime Minister Kriakos Mitsotakis, and Vice President of the European Commission Margaritis Schinas.
Plava Laguna Partners With IDeaS To Automate Revenue Management Processes
IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that Plava Laguna, a multi-segment, leisure hotel company, selected IDeaS G3 Revenue Management System (RMS) to automate processes and leverage the technology ahead of an anticipated busy summer season.
Spanish Hoteliers Upbeat As COVID-19 Restrictions Ease
Hotels across Spain are reopening as the vital summer season gets underway, fueled by an easing of domestic and international travel restrictions and increasing vaccination levels.
UNWTO Gives Voice To The Initiatives Of The Private Sector At FITUR 2021
UNWTO Affiliate Members from the tourism sector, including private entities, associations and tourism boards across the world, have presented their initiatives and projects on tourism recovery at the ‘’UNWTO Affiliate Members Corner’’, held on 21 May at FITUR 2021, the International Tourism Fair Trade in Madrid (Spain). The forum, organized by the UNWTO Affiliate Members Department, provided a professional space for the UNWTO Affiliate Membership to showcase their projects at this important international tourism fair, one of first international mobility events in Europe.
UNWTO Hosts Tourism Leaders In Madrid
To celebrate the return of the FITUR International Tourism Fair, UNWTO united leaders from the public and private sectors to send out a strong message that tourism is ready to return. Secretary-General Zurab Pololikashvili welcomed distinguished guests to the Royal Theatre in Madrid, among them the newest UNWTO Ambassadors, including the manager of Atlético de Madrid football club Diego Simeone and model and entrepreneur, Valeria Mazza.
Let’s do London
London has reopened. In fact, London was perennially open for the 25 years that I lived in the town before the pandemic hit. Hence there was no rush for me to rediscover the Capital even though it is an ever-changing metropolis. But Covid-19 has changed our perspective about wanting to escape to far-flung cities for a few days rather than being content to explore our own hometown. A few days ago, I took my son to see the Brent reservoir known as ‘the Welsh Harp’. It isn’t that far from my home but I got close to it only once, on a bike trip to Wembley.
By Iqbal Ahmed, Head Curator, Coldstream Publishers
Destination Marketing: How To Use Images To Promote A Destination
A picture is worth a thousand potential visitors to a destination! Destination marketing organizations have used photos to inform, persuade and remind tourists. The popularity of selfie culture further reinforces the importance of pictures, as millennials always search for that Kodak moment! Yet, is there a method to select the best images to promote a destination? After one and a half years of research, we have developed the "Imagery Diagnosis Model," which is the answer.
Holiday Inn Owner Sees Busy U.S. Summer As Demand Returns
Holiday Inn owner IHG (IHG.L) said on Friday demand was coming back strongly and forecast a busy U.S. summer season as travellers take advantage of an easing of coronavirus lockdowns.
WTTC Requests Clear Rules And A Consistent Protocol For Mobility At The G20 Tourism Ministerial Meeting Hosted By Italy
Gloria Guevara, President & CEO of World Travel & Tourism Council (WTTC) gave an opening keynote speech at the G20 Tourism Ministers Meeting, as Ministers gathered to discuss the G20 Rome Guidelines for the Future of Tourism.
Expert Views (10)
Isabelle Jan, Co-founder and manager, PrivateDeal SA
This decision will most definitely impact hotels' digital marketing strategies, especially those which do not currently include the Google Ads Suite. One notable consequence is that tracking social media campaigns (among others with the Facebook pixel) will become very difficult and might incentivize hotels to move away from this kind of marketing.
Erik Muñoz, Business Development Director EMEA, TrustYou
To add some context: 42.7% of internet users worldwide (16-64 years old) use ad-blocking tools at least once a month (source: Hootsuite). When Google announced their intention to stop third-party cooking tracking on its Chrome browser by 2022, other browsers like Safari and Firefox already made that change years ago.
Fabian Bartnick, Founder, Infinito
There is two parts to the problem: a) how does a hotel ensure that their ads now hit the right target and b) as you rightly said, how is the tracking going to work at a hotel level but more specifically - how are vendors currently tracking that data will change their mechanism, if at all required?Whilst its nothing new that google just gatecrashes parties and owns verticals once broken into (with travel being a major one i believe going forward) I find it highly interesting that google goes back to "segmentation" whilst always playing the "hyper personalization" card in all other areas.On the other hand - how do most hotels really use that information anyhow?
SiteMinder Enables Digital Transformation Of Ona Hotels
Ona Hotels has selected SiteMinder, the world's largest open hotel commerce platform, to support the process of digitally transforming its 25-year business and consolidating its technology as it prepares for future growth. The appointment will see Ona Hotels adopt a more dynamic pricing strategy with SiteMinder and distribute its portfolio of 8000 rooms through SiteMinder's platform.
London hotels team up to encourage bookings
As hotels gear up to reopen on May 17, a collection of properties in London has teamed up to offer discounted stays and "value-added packages" to encourage bookings in the capital.