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EuropeSales & Marketing
PATA and Azerbaijan Tourism Board Sign MOU to Strengthen Tourism Connections with Asia Pacific
Press Release
October 30

PATA and Azerbaijan Tourism Board Sign MOU to Strengthen Tourism Connections with Asia Pacific

PATA and Azerbaijan Tourism Board signed an MOU in Baku to grow Azerbaijan's presence in Asia Pacific markets, covering trade engagement, media outreach, and source market development.

PATA Favicon
PATA
Baku, Azerbaijan
Cheval Collection unveils refreshed brand identity and new digital platform as it enters next chapter of growth
Press Release
October 20

Cheval Collection unveils refreshed brand identity and new digital platform as it enters next chapter of growth

Cheval Collection launches a refreshed brand identity and new booking platform, including a corporate portal and a first-of-its-kind tiered member discount structure within the GHA DISCOVERY loyalty alliance.

Cheval Collection
Cheval Collection
United Kingdom
You Heard It First at Ruby: Dive In With Ruby Turns Urban Hotels into Stages for Europe’s Next Breakthrough Artists
Press Release
October 8

You Heard It First at Ruby: Dive In With Ruby Turns Urban Hotels into Stages for Europe’s Next Breakthrough Artists

Ruby Hotels launches Dive In with Ruby, a live music series across UK and Germany pairing established artists with secret sets from emerging talent to position its properties as cultural destinations.

IHG Hotels & Resorts
IHG
United Kingdom
New Holiday Inn® by IHG Study Reveals: Children Want Simpler Holidays Than Parents Think
Press Release
October 8

New Holiday Inn® by IHG Study Reveals: Children Want Simpler Holidays Than Parents Think

Holiday Inn Germany launches its "Chief Holiday Officer" initiative this autumn, giving children staying at its hotels a badge and wish list to help shape the family holiday experience.

IHG Hotels & Resorts
IHG
Germany
HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead National Hotel Marketing Conference
Press Release
October 1

HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead National Hotel Marketing Conference

HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead programme development for the National Hotel Marketing Conference 2027, scheduled for 27 May at Hilton at St George's Park.

HOSPA Favicon
HOSPA and Hoteliers' Voice Podcast/ Haynes MarComs Ltd
United Kingdom
Holiday planning stress is pushing six in 10 brits towards solo travel, but experts say the right break can help couples reconnect
Press Release
September 3

Holiday planning stress is pushing six in 10 brits towards solo travel, but experts say the right break can help couples reconnect

Leonardo Hotels survey of 2,000 UK adults finds 63% argue during holiday planning, with sleep disruption and budget disputes among top stressors affecting couples on city breaks.

Leonardo Hotels Favicon
Leonardo Hotels
United Kingdom
Yw Piano Shot 01 057 Rgb
Press Release
August 11

Mandarin Oriental Unveils Latest Chapter Of Its Iconic Fan Campaign Featuring Yuja Wang And Charlotte De Witte

Mandarin Oriental's 25-year-old Fan Campaign returns with pianist Yuja Wang and DJ Charlotte de Witte, translating their personal performance rituals into two new exclusive guest experiences launching August 4, 2026.

Mandarin Oriental Favicon
Mandarin Oriental
United Kingdom
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Ds C05041
Press Release
August 6

Kempinski Becomes Munich's Ultimate Insider

Kempinski launches E.R.A.s (Experience Real Access) at Hotel Vier Jahreszeiten Munich, offering guests exclusive city access via Local Insiders and a dedicated Resident Curator role.

Kempinski Hotels
Kempinski
Munich, Germany
HEDNA Brings the Global Distribution Conversation Back to Lisbon, Portugal, September 15–17, 2026
Press Release
July 31

HEDNA Brings the Global Distribution Conversation Back to Lisbon, Portugal, September 15–17, 2026

HEDNA's 2026 Global Distribution Conference returns to Lisbon on Sept 15–17, focusing on AI-driven search disruption, direct booking strategy, content standards, and the evolving role of OTAs and B2B intermediaries.

Hotel Electronic Distribution Network Association Hedna
HEDNA
Lisbon, Portugal
The Great Wake Up Debate: Rob Beckett and Holiday Inn Express® Uncover the Wake Up Rituals Defining the UK and Ireland
Press Release
July 23

The Great Wake Up Debate: Rob Beckett and Holiday Inn Express® Uncover the Wake Up Rituals Defining the UK and Ireland

Holiday Inn Express partners with comedian Rob Beckett to launch a consumer PR campaign based on research into UK and Ireland morning routines, sleep habits, and breakfast preferences.

IHG Hotels & Resorts
IHG
United Kingdom
Booking.com
Press Release
July 20

Plane Rude: Loud Media, Smelly Food and TikTok Filming Top Passengers’ Cabin Gripes

Booking.com survey of 1,000 UK adults finds 67% behave on planes as they do at home, with loud media, smelly food, and TikTok filming topping the list of cabin irritants.

Bookingcom
Booking.com
United Kingdom
Global Hyatt Corporation
Press Release
July 16

Destination Weddings Drive Group Booking Demand, Reveals Hyatt

Hyatt's Vows Venues study of 2,000 UK adults finds 83% want to marry abroad, with Italy topping destination choices and couples budgeting £36,579 on average for the event.

Global Hyatt Corporation
Hyatt
United Kingdom
Pullman Hotels & Resorts Brings its Brand Evolution to Life
Press Release
June 30

Pullman Hotels & Resorts Brings its Brand Evolution to Life

Pullman Hotels launches a new global brand campaign centered on human connection and cultural exchange, supported by the Pullman xChange event in Paris and a pipeline of 60+ new properties targeting 200+ hotels within five years.

Accor Favicon
Accor
France
The Standard, Brussels Joins World of Hyatt
Press Release
June 25

The Standard, Brussels Joins World of Hyatt

The Standard, Brussels becomes the first Hyatt-affiliated hotel in Belgium, allowing World of Hyatt members to earn and redeem points at nearly the full Standard portfolio.

Global Hyatt Corporation
Hyatt
Brussels, Belgium
HMA crowns 2026 award winners at annual celebration
Press Release
June 23

HMA crowns 2026 award winners at annual celebration

The HMA named winners across seven categories at its 2026 ceremony, recognising UK hotel marketing campaigns spanning AI content, social media, partnerships, and conservation-linked brand storytelling.

HOSPA Favicon
HOSPA
United Kingdom
Langham Launches Cookery School Led by Michelin-Starred Chef Michel Roux Jr.
Press Release
June 23

Michel Roux Leads London Culinary Journey for The Langham

Langham Hospitality Group adds Michelin-starred chef Michel Roux Jr. to its "Langham Luminaries" roster, leveraging his decade-long consultancy at The Langham, London to anchor the brand's global "Your Story. Our Legacy." campaign.

Langham Favicon
Langham
London, United Kingdom
Aethos Challenges the Conventions of Luxury Hospitality in ‘The Rules Are Different Here’ Brand Campaign
Press Release
April 27

Aethos Challenges the Conventions of Luxury Hospitality in ‘The Rules Are Different Here’ Brand Campaign

Aethos unveils its second brand campaign featuring celebrity models at Aethos Mallorca, with Milan pop-up activations and programming across all properties.

Aethos Hotels & Clubs
Aethos Hotels
Milan, Italy
IHG Expands Reward Offering In Germany Through PAYBACK Partnership
Press Release
April 27

IHG Expands Reward Offering In Germany Through PAYBACK Partnership

German guests can now earn PAYBACK points instead of IHG points when staying at participating hotels, redeemable across retail partners.

IHG Hotels & Resorts
IHG
Germany
Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail
Press Release
December 5, 2025

Rail Tourism Awards 2025: Honouring the most inspiring campaigns that connect Europe by rail

European Travel Commission and Eurail honor 23 campaigns promoting rail travel, with winners from Switzerland Tourism, Rail Europe, Slovenske železnice, and Sweet/Silverrail.

European Travel Commission (ETC) Favicon
European Travel Commission (ETC)
The Netherlands
Groupe Lucien Barri
Press Release
December 5, 2025

Barriere Hotels Are Now Becoming Barriere Collection: a New Era for One of France's Most Iconic Luxury Hospitality Brands

The French luxury group is restructuring its century-old portfolio into four distinct collections: Signature (Fouquet's ultra-luxury), Heritage (iconic resorts), Address (boutique Maison Barrière), and Premium (business-leisure).

Groupe Lucien Barri
Barriere Collection
France
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World Panel

Have hotel websites become the least important part of the digital customer journey?

Simone Puorto
By Simone Puorto
Expert Views (16)
Erik Muñoz
Erik Muñoz

Hotel websites are not becoming unimportant, but they have shifted from being a competitive differentiator to essential digital infrastructure.A beautiful website will rarely win a guest if the price parity is poor, the online reputation is mediocre, or the property is invisible on AI discovery platforms.

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