Over the last few months, Guestline has substantially boosted the number of Scottish hotels selecting its global hospitality software with over 1,000 additional bedrooms now utilising the innovative cloud based technology. Guestline's portfolio of Scotland-based clients has expanded enormously in the last two years to include a wide range of city-centre, coastal, country house, boutique and hotel group customers.
Global hospitality software business Guestline has opened its first operations in Ireland with a new office and the appointment of a country manager. It is the beginning of European expansion for the UK business, whose operations are spread across the UK and Asia.
Global hospitality management software company Xn protel Systems today announced the implementation and go-live of protel SPE/MPE at Edinburgh Collection's latest acquisition, the Hub Hotel in Edinburgh.
Smartvel, a technology Startup and content solutions supplier for Smart Cities, Tourism enterprises and Connected cars, has won the AgoraNext's 2017 Touristech Award to the Best StartUp.
Deploying chatbots on these channels can yield real rewards according to EyeforTravel and Travelaer's new Are Bots Worth the Bother? report, which is free to download now.
Coast & Country Hotels, part of the Shearings Leisure Group, has extended its hotel distribution to the Global Distribution Systems (GDS) for the first time ever, joining HotelREZ Hotels & Resorts' HO chain code.
The report looked into how far travel brands have made use of Facebook Messenger to deliver customer service and booking to customer. It finds that while 93% of these airlines have a Facebook page, and 81% a Messenger link, only 38% of the 206 contacted responded to researchers' messages, with a third of those contacted taking at least a week to reply.
The UK's leading educational organization for Hospitality Finance, Revenue Management, Marketing and IT Professionals, HOSPA, is delighted to announce that Charlotte Pratt has been appointed to the newly created position of HOSPA Membership and Events Manager.
Global hospitality management software company Xn protel Systems today announced the Linthwaite House Hotel, part of the Leeu Collection, is replacing its existing systems with protel SPE PMS and xnPOS Point of Sale systems. The PMS implementation includes integration to PABX, GDS/Web booking/Channel Manager, CRM, revenue management and the Leeu Collection's existing procurement platform. xnPOS also provides Linthwaite House with mobile options for handheld devices that will provide a better guest experience at the dining table.
Global hospitality management software company Xn protel Systems today announced that it has signed a four-year deal with QHotels to extend its use of xmsEnterprise CRS, following a strategic development partnership. The agreement covers Global Distribution System (GDS), channel management and direct web bookings.
2016 was the year of the chatbot, and experts and marketeers are confident that 2017 is going to be another interesting year. Before going deeper into chatbot usage for the hospitality industry, let me explain briefly what a chatbot is.
EyeforTravel's new State of Data and Analytics in Travel Report 2017 has identified data quality and cleanliness as the biggest challenge facing the more than 450 travel data professionals surveyed for the report.
Attribution continues to be an issue for the travel and tourism industry as travellers hop across devices and sites during their journey according to EyeforTravel's State of Data and Analytics in Travel Report 2017. Of the marketing professionals surveyed, 54.3% reporting that they could either track users to a limited degree (24.5%), just on their own domains (16%) or not at all (13.8%).
As an independent hotelier, you don't want to buy 10 different hotel technology solutions. You need to spend your money wisely, and invest only in those technologies that will add value to your business and, importantly, grow your profits. But how can you know which hotel technology will accomplish this?
Facebook is peerless amongst travel marketers according to a new industry-wide survey from EyeforTravel. The State of Data and Analytics in Travel Report 2017 found that 61.6% think Facebook is the best performing social media network, leaving Instagram – also a Facebook company – a distant second at 15.8% of respondents.
Travel is awash with data and companies are loosening their purse strings to get to the insight this provides, according to EyeforTravel's new industry-wide State of Data and Analytics in Travel Report 2017. Amongst respondents, who came from all verticals in the industry, 74.5% report that they expect budget increases in 2017. Amongst the remained
Rich Tuckwell, VP of Sales and Marketing at Avvio, an industry-leading direct booking platform, was last Wednesday named as one of Europe's Top 20 Extraordinary Minds. Celebrated for his innovation and expertise in sales and marketing, Rich collected his award at the HSMAI conference in Amsterdam and learned that he was nominated by not one but three Avvio experts. After having transformed Avvio last year, grown the team and developed a name for the business in American soil in just under a year, Rich's award is well deserved.
Following the acquisition of Fastbooking in 2015, AccorHotels is pleased to announce the acquisition of Availpro. Created in 2001, Availpro is the leader in France and one of the leading European software providers to hoteliers with more than 6,500 clients.The consolidation of these two major players will create the leading European digital services provider for independent hotels, ranked the third largest global player in its sector.
Guestline, leading providers of hospitality software solutions with over 25 years' experience in the hospitality sector, will be showcasing PMS, distribution and digital marketing technologies at HITEC Amsterdam.
Novility is proud to announce that it will exhibit at the Hospitality Industry Technology and Conference (HITEC®) in Amsterdam, which will be Hospitality Financial and Technology Professionals' (HFTP®) debut in Europe. The Netherlands based company is also a Platinum sponsor of the event that will host over 60 hospitality technology vendors and thousands of industry professionals from around the world.