Infor today announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this landmark property.
ASSA ABLOY Global Solutions with its industrywide status as the leading innovator of hotel security access technology, has been selected by the Stock Exchange Hotel to implement VingCard Essence door locks equipped with Mobile Access. Located in Manchester, UK, the Stock Exchange Hotel's recent renovations include a focus on enhancing both guest peace-of-mind and convenience which has now been achieved using VingCard Essence's advanced data encryption abilities combined with the availability of contactless digital check-in and room access. Each of the 40-guestrooms have also been furnished with Elsafe sentinel II electronic safes to ensure that guest valuables are secured against theft or loss.
BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has launched a certification program in Italy that will provide the county's LG Business Solutions dealership network with the ability to offer BeyondTV GuestCast™ to hotel customers. As part of BeyondTV's ongoing rapid expansion into hospitality markets around the world, the certification program now available to LG Business solutions will ensure that Italian hoteliers are able to meet guest demands for hassle-free access to personal streamed content on guestroom televisions.
Family-run and owned Anatolia Hospitality has selected IDeaS G3 Revenue Management System (RMS) to manage, control and maximise its data. Anatolia will implement IDeaS initially at its two city hotels with the highest booking dynamic, Anatolia Hotel and Onoma Hotel in Thessaloniki.
AR is present in different areas of our life today, even on its most trivial aspects: think about the explosion of Pokémon Go, a game with over 60M active users every month. Some hotels have ridden this "gamification" wave, transforming into "Pokétel." AR is also used to offer unique experiences, as in the case of "Le Petit Chef," an application created by SkullMapping, which lets you enjoy your dinner while it is "cooked" by an animated Chef on your plate.
In the wake of new technology adoption due to COVID we are at the perfect place for adoption of Augmented reality. New guest experiences can be created and new revenue streams become available with this technology. Marketing and entertainment spring to mind as great starting points, tours and navigation as well as these have been tried and tested already and of course F&B could really leverage on this technology.
The pandemic propels the hospitality industry to innovate and offer new and exciting ways for guests' experience. As the industry seeks to upsell, enhance their guest experience and service offerings to stimulate demands, AR becomes an extremely valuable hotel technology during this recovery period.
I think we all knew, deep down, that the chances were that we would end up back in lockdown this quarter. Perhaps we believed our combined hope and hard work would avert the inevitable. All the blood, sweat and tears that collectively everyone in hospitality has put into ensuring venues are squeaky clean and sanitised has not been wasted, but perhaps not appreciated and recognised as much as it might have been. Here we are again and despite the inevitable hardships, I know we will continue with positivity and hope. And here we go again with HOSPACE!
Accor to has partnered with London based hospitality software provider Bizzon to launch a new digital F&B ordering service.
Infor today announced that luxury hotel operator Apex Hotels has invested in Infor technology to create a standard platform across its entire property portfolio. Apex Hotels operates 10 sites throughout the United Kingdom, spanning 1,476 rooms in both three-star and four-star hotels. Infor has already delivered the first two of 10 implementations at the flagship Apex City of London - a property that boasts more than 200 rooms and industry-leading occupancy rates - and the Apex Dundee.
INTELITY®, the developer of hospitality's most comprehensive guest experience and staff management platform, announced today its partnership with Hôtel de Verbier in Verbier, Switzerland. The four-star property nestled in the majestic Swiss Alps will deploy key elements of the INTELITY platform, including beautiful 10" tablets for contactless in-room dining, a full digital compendium, amenity and activity reservations, messaging, and more, along with INTELITY's staff operations solution, GEMS®, to drive overall convenience and optimized operations.
In short, yes, but the problem hotels will have is the quality of the data and getting it into a repository in a meaningful, normalized, standardized way. Many legacy hotel systems are hell-bent on not allowing hotel staff to get at their own data, at least not at a reasonable cost.
Before data scientists can to their job properly we need to find structured ways of collecting and consolidating our data. It's true that we have a lot of data floating around our industry but it still sits in many different places and even the ownership of the data is unclear.
Data scientists or “Data whisperers” will be a key part of successful hotels in the future. Data-driven decisions will become the norm and gut feeling and the “we have always done it that way” will disappear. As we are getting better with technology and the acceleration of adoption has happened because of COVID-19, we must start utilizing the data that is available to us both internally and also externally.
Infor today announced that the five-star, 108-room Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. Deployed in the cloud, the deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Caesars Entertainment - UK has expanded its existing relationship with Agilysys with the addition of its innovative new contactless food and beverage ordering solution, IG OnDemand, across its properties.
Today, Scandic Hotels is unveiling its new coworking concept at around 270 locations in Sweden, Finland, Norway, Denmark, Germany and Poland. The new concept offers customers a place to work away from their corporate or home office complete with comfortable seating, Wi-Fi, refreshments as well as access to quiet areas and a variety of business services. Simplicity is key and the pricing is competitive at EUR 19 per day, EUR 79 per week or EUR 199 per month. The offering is free from any subscription or notice period.
The coronavirus crisis hit everything and everyone—banks braced for bank runs, shares tumbled, governments printed money and companies laid off millions. But those familiar with history saw light in the dark, as every crash also means an opportunity.
According to The Treasury, UK diners used the government's "eat out to help out" scheme more than 10.5 million times in its first week. And early indications are that this scheme, combined with the recent warm weather, has had an immediate effect in driving an increase in footfall to restaurants, cafes, and pubs during the early to mid-week period- typically the quietest days.
My top 5: 1). Session specific: As these will be online, make the sessions very specific. So not “what will be the future of hotel wireless infrastructure” but “what will WIFI 6 mean for your hotel guests and the three things you need to know”.
Thanks HFTP for virtualizing this year's edition of HITEC! It would have been very hard, especially for non-US based hoteliers to join this year for obvious reasons. What I have enjoyed most at HITECs in the past was the opportunity to network, catch up with old friends, and make new connections (remember the HotSOS parties?).
In my view, the trickiest part of Cyber HITEC will be the organization and online presentation of the trade show. Keynote speeches, sessions, workshops, and seminars can easily be organized via online conferencing technology like Zoom.
Newly-released data from SiteMinder, the global hotel industry's leading guest acquisition platform, today reveals that hotel bookings throughout Spain rose more than 1000 percent over the two months leading into the summer, after dropping to 5.03 percent of 2019 levels on 27 April - their lowest level since COVID-19 paralysed the country's travel sector in March.
A new study by SiteMinder, the global hotel industry's leading guest acquisition platform, highlights the commitment of Spanish locals to the country's tourism sector beyond COVID-19. SiteMinder's latest Changing Traveller Report, based on the survey responses of 570 Spaniards, has found that over 90 percent plan to travel before the end of 2021, with almost 50 percent hitting the road in the next three months.
We have a confirmed re-opening date for hospitality! 4th of July in England, while Northern Ireland can re-open from the 3rd of July, and Scotland on the 6th for outside venues and 15th for indoor spaces. Wales, meanwhile, are yet to confirm their decision but we can presume it won't be far behind. This means then that it's all hands on deck for those who are set to take advantage of being able to welcome guests back.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Comwell Hotels, headquartered in Denmark, has selected Agilysys' award-winning InfoGenesis POS SaaS application and InfoGenesis Flex tablet solutions for its business transformation initiative.