How Today’s Asset Managers Are Changing the Game
HotStats and Duetto's integrated platform helps asset managers move beyond revenue metrics to focus on profit optimization and benchmarked operational performance.
Finance
How new OTA tax rules in Mexico are reshaping hotel operations in 2026
Mexico's 2026 tax updates change how OTAs withhold and report existing taxes, requiring hotels to overhaul reconciliation processes and integrate systems for compliance.
The beginner’s guide to hotel market intelligence
The guide explains how external market data helps revenue managers anticipate competitor moves and demand shifts rather than react to them.
Expert Views (10)
Tanya Pratt, Global Vice President of OPERA Cloud Strategy and Product Management, Oracle Hospitality
The Cloudbeds data is striking, but let’s be honest — a 21.8% OTA cancellation rate isn’t just a distribution problem. It’s a relationship problem. OTA bookers aren’t disloyal by nature; they’re simply responding rationally to a system that hotels helped create. When a guest can book a hotel through five channels and find five slightly different prices, they begin to treat their reservation like a placeholder, not a commitment.
Max Starkov, Hospitality & travel technologist and digital strategist, Hospitality Net
What can hotels do to decrease their cancellation rates? Maintain Rate Parity! If travelers find a lower rate for your hotel on the OTAs, they can cancel their direct booking and be tempted to book your hotel on the OTA or be lured away by a competitor with lower rate or better value. Maintain Market Parity!
Michael Yeomans, Senior Vice President, Business Intelligence & Data Solutions, Hospitality, Amadeus Hospitality
High cancellation rates – particularly for OTA bookings – are a growing challenge for hotels. They make planning harder, put pressure on rates, and often lead to last‑minute discounting that hurts overall performance.
Hotel ARI: What it is and what it reveals about performance
The guide explains how to calculate ARI by dividing your ADR by your competitive set's ADR, with luxury hotels typically targeting 110-120 and volume properties aiming for 95-100.
By Jonathan Gough, Content Team Lead, Lighthouse
How to take over hotel revenue management without inheriting someone else's mistakes
The guide offers 10 actionable steps for new revenue managers to audit inherited pricing strategies, competitive positioning, and demand patterns before making changes.
By Joe Hanly, Writer and Content Creator, Lighthouse
Mind the Profit Gap
HotStats within Duetto's ecosystem enables asset managers to benchmark hotel profit margins against competitors in real-time, moving beyond revenue-only analysis.
Financing in a Higher-for-Longer World: How Hotel Owners Can Still Close Deals
The article provides strategies for hotel owners to secure financing despite elevated interest rates, focusing on operational improvements and creative capital structures.
By Emil Iskandar, Senior Vice President, Capital Markets, Los Angeles, HVS
Why FP&A Software Matters More in Times of Political Uncertainty
The article argues hotels need dynamic FP&A software for continuous planning and scenario modeling to respond quickly to geopolitical disruptions affecting demand and costs.
By Kinza Raheel, International Marketing & Communications Manager, Fairmas GmbH
What is a rate plan audit and how do I perform one?
The article explains how hotels can systematically review their rate plans to identify expired accounts, underperforming contracts, and pricing gaps that cost revenue.
By Daniel Foreman, Commercial Strategist, Lighthouse
BLLA Announces "The Third Space Renaissance" as the Theme for the 2026 Boutique Hotel Investment Conference being held June 3 in NYC
The June 3, 2026 NYC conference will examine how third spaces like members' clubs and wellness studios are driving hospitality investment strategy.
This Week on Not Done: Nate Tyrrell, CIO of Host Hotels & Resorts (S&P 500)
Host Hotels CIO shares investment strategies and provides 10 essential metrics and practices for hotel GMs to better communicate with owners.
Sloan Dean in conversation with Nate Tyrrell
The Earn and Burn Challenge for Aspirational Flagged Hotels
The article explores how luxury hotels face revenue challenges when loyalty program members earn points at cheaper properties but redeem them at high-end hotels, reducing ancillary spending.
By Adam Mogelonsky and Larry Mogelonsky
BTS are back with the Arirang World Tour and hotel demand is surging
Analysis of hotel demand across 29 cities shows YoY increases up to 200% in El Paso, with supply-constrained markets seeing biggest spikes.
By Jonathan Gough, Content Team Lead, Lighthouse
Different Types of Hotel Room: Classifications Explained
The guide covers how strategic room classification and attribute-based selling can boost ADR and revenue through targeted pricing, from traditional categories to wellness and pet-friendly rooms.
By Stephanie Clemo, BOSC 6 Student and Hospitality Strategy writer, EHL
How to price your hotel for the World Cup: Winning revenue in a volatile market
Lighthouse data shows 12 of 16 World Cup host cities have hit new low points for group-stage pricing as markets test where premiums will hold.
By Joe Hanly, Writer and Content Creator, Lighthouse
Most Hotel Revenue Strategies Are Built for Markets That No Longer Exist
The article argues that hotels are using outdated revenue strategies designed for stable markets while today's demand is fragmented and unpredictable.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
Hotel ADR: A Quick Guide to Your Average Daily Rate
The guide explains ADR calculation, why rates fluctuate with demand patterns, and practical strategies to increase room revenue without alienating guests.
By Diana Tamboly, Manager, Field Marketing, Hospitality Cloud, Cvent Europe Ltd
You are correct: Revenue Management is.....NOT fair! That's the whole point!
Fabian Bartnick explores the ethical boundaries of hotel revenue management, arguing that pricing differentiation is justified when transparent but becomes problematic when it exploits customer ignorance.
By Fabian Bartnick, Founder, Infinito
HBX Group acquires full ownership of PerfectStay
HBX Group completes acquisition of Paris-based PerfectStay, which powers dynamic packaging for airlines like Turkish Airlines and 55+ white-label travel sites.