Rosewood Hotel Group Introduces Inaugural Cohort of Rise to the Table
The year-long program pairs 11 female F&B professionals from 8 regions with Rosewood senior leaders, launching with a week-long Hong Kong residency in March 2026.
News
Flexible master’s program helping graduate student pursue career goals
Penn State's hybrid master's program allows working hospitality professionals to advance their education while maintaining full-time hotel positions.
A Three-Year Hospitality Degree That Signals a Global Shift in Workforce Education
NAU's three-year hospitality degree addresses post-pandemic leadership shortages by cutting traditional program length while maintaining rigor through year-round scheduling.
From Paycheck to Purpose: Tackling Hospitality's Labor Shortage Through Culture
Recruitment is a race in hospitality. There’s urgency in filling open roles—especially when guest expectations remain high and operations never pause. When you have openings in certain roles, you risk revenue. Take a Sales Manager vacancy – who is handling that role’s book of business? Who is filling the rooms that Sales Manager would have filled?
By Merrick P. Dresnin, Chief People Services Officer, Cote Hospitality
Nominations Open for the 2026 Rising Star Award CALA co-hosted by ISHC and the Hotel Investment Group by Northstar to be presented at ALIS CALA
The 16th annual award recognizes hospitality professionals 35 or younger currently working in Caribbean and Latin American markets.
The failure of full self-service
Amazon has quietly started closing more of its Amazon Go physical stores. The idea was revolutionary: just walk in, grab what you need, and walk out—no checkout lines, no friction, all powered by sensors and AI. Per many studies, if you remove friction you increase consumption. But this didn’t work out.
By Martin Soler, Partner, Soler & Associates
Hyatt Announces Thomas J. Pritzker Retires as Executive Chairman and Will Not Seek Re-Election to Board of Directors; Mark S. Hoplamazian Assumes Combined Role of Chairman of the Board and Chief Executive Officer
Hyatt Hotels Corporation ("Hyatt," "the Company," "we," "us," or "our") (NYSE: H) today announced that Thomas J. Pritzker, Executive Chairman of the Board of Directors, has informed the Board that he will retire as Executive Chairman, effective immediately, and will not seek re-election to the Board of Directors at Hyatt’s upcoming Annual Meeting of Stockholders in May.
80% of hospitality recruiters say graduates are missing out on job offers because they’re not ready for the world of work
Survey of 552 recruiters reveals hospitality graduates lack work ethic and communication skills, with 73% prioritizing practical experience over academic credentials.
Leadership without limits: Redefining career growth in hospitality
Revinate CMO Karen Stephens interviews Rachel Humphrey about non-linear career paths and women's leadership advancement in hospitality.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Coast Hotels Celebrates Its Top Achievers
Coast Hotels recognized top performers across 10 categories at its annual brand conference, including first-ever Lifetime Achievement Award.
Is Your Hotel Management Company Leading with Heart?
The article argues that empathy-driven management and employee wellbeing initiatives drive 21% higher profitability and up to 59% less turnover.
By Whitney Altizer, Chief Commercial Officer, Newport Hospitality Group
Hilton Global Foundation Commits $5.4M to 18 Organizations Creating Pathways to Opportunity and Building Resilience in Communities Around the Globe
The grants will support 18 nonprofits across six continents, focusing on hospitality career training, youth development, and community resilience programs.
Hospitality in Healthcare: Improving Employee and Patient Experience
The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
By Dr Lohyd Terrier, Associate Professor, EHL
Frontline Hospitality Hiring in Asia is No Longer Fit for Purpose – What Must Change
The piece argues for replacing CV-driven recruitment with AI-powered, skills-based hiring to address Asia Pacific's 48% annual frontline turnover problem.
By Ayush Soota, CEO and Founder, Paathz
Hospitality management to waive application fees to PRLA dues-paying members
Penn State offers $3,000 master's scholarships and $1,000 certificate scholarships to first 15 PRLA member employees enrolling fall 2026-2027.
Adeera and HTMi Partner to Train and Empower Saudi Talents in Hospitality
The partnership will deliver end-to-end training combining classroom learning with hands-on hotel operations experience for Saudi nationals.
Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies
The article argues that algorithm-based candidate screening in ATS platforms often overlooks top talent, advocating for human intervention and RPO solutions to improve hiring outcomes.
By Donald Hoover, Principal, DHR Strategies, Cayuga Hospitality Consultants
Marriott International Announces Retirement of David Flueck, Global Officer, Loyalty, Cards & New Businesses
Marriott International today announced that David Flueck, a 22-year veteran of the company who has played a central role in the evolution and global success of Marriott Bonvoy, will retire at the end of March to pursue a new opportunity aligned with his passion for the outdoors.
Arizona House of Representatives recognizes hotel industry for efforts to prevent human trafficking
The proclamation recognizes hotel training programs that have been completed 2.6 million times since 2020 through the No Room for Trafficking initiative.
Why Chefs Leave? What a Global Survey Reveals About the Kitchen Retention Crisis
Global survey of 460 chefs reveals 69% routinely consider leaving roles due to toxic leadership, work-family conflict, and unsustainable working conditions.