Coast Hotels Celebrates Its Top Achievers
Coast Hotels recognized top performers across 10 categories at its annual brand conference, including first-ever Lifetime Achievement Award.
News
Is Your Hotel Management Company Leading with Heart?
The article argues that empathy-driven management and employee wellbeing initiatives drive 21% higher profitability and up to 59% less turnover.
By Whitney Altizer, Chief Commercial Officer, Newport Hospitality Group
Hilton Global Foundation Commits $5.4M to 18 Organizations Creating Pathways to Opportunity and Building Resilience in Communities Around the Globe
The grants will support 18 nonprofits across six continents, focusing on hospitality career training, youth development, and community resilience programs.
Hospitality in Healthcare: Improving Employee and Patient Experience
The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
By Dr Lohyd Terrier, Associate Professor, EHL
Frontline Hospitality Hiring in Asia is No Longer Fit for Purpose – What Must Change
The piece argues for replacing CV-driven recruitment with AI-powered, skills-based hiring to address Asia Pacific's 48% annual frontline turnover problem.
By Ayush Soota, CEO and Founder, Paathz
Hospitality management to waive application fees to PRLA dues-paying members
Penn State offers $3,000 master's scholarships and $1,000 certificate scholarships to first 15 PRLA member employees enrolling fall 2026-2027.
Adeera and HTMi Partner to Train and Empower Saudi Talents in Hospitality
The partnership will deliver end-to-end training combining classroom learning with hands-on hotel operations experience for Saudi nationals.
Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies
The article argues that algorithm-based candidate screening in ATS platforms often overlooks top talent, advocating for human intervention and RPO solutions to improve hiring outcomes.
By Donald Hoover, Principal, DHR Strategies, Cayuga Hospitality Consultants
Marriott International Announces Retirement of David Flueck, Global Officer, Loyalty, Cards & New Businesses
Marriott International today announced that David Flueck, a 22-year veteran of the company who has played a central role in the evolution and global success of Marriott Bonvoy, will retire at the end of March to pursue a new opportunity aligned with his passion for the outdoors.
Arizona House of Representatives recognizes hotel industry for efforts to prevent human trafficking
The proclamation recognizes hotel training programs that have been completed 2.6 million times since 2020 through the No Room for Trafficking initiative.
Why Chefs Leave? What a Global Survey Reveals About the Kitchen Retention Crisis
Global survey of 460 chefs reveals 69% routinely consider leaving roles due to toxic leadership, work-family conflict, and unsustainable working conditions.
Doug Kennedy’s Next Staff Training Webcast: How To Meet Luxury Brand Standards Without Sounding Robotic
Kennedy's webcast teaches hotel staff how to deliver luxury brand standards naturally without sounding scripted or robotic during guest interactions.
Ninth Annual Shatterproof Hospitality Heroes Reception at ALIS Unites 75 Hospitality Companies Raises $2.1 Million to Advance Solutions to the Addiction Crisis
The event raised a record $2.1 million with 75 companies participating, while data shows 17% of hospitality workers have substance use disorders.
High school students to explore hospitality management career opportunities
Penn State's six-day summer program for juniors and seniors includes business visits, kitchen operations, and industry expert interactions.
The Leadership Gap We Keep Blaming on Generations
The author argues that workplace tensions between generations stem from inadequate leadership education, not generational deficiencies.
By Franck Desplechin, CEO Founder | F&B Expert, Cheffranck.com
Hilton, Hyatt and IHG Hotels & Resorts Create Modernized, Updated Human Trafficking Prevention Training
The free curriculum, developed with survivor input, will be available through 2026 and joins Marriott's existing training completed over 2.6 million times.
Apply Now: Nearly $1 Million in Scholarships for Restaurant & Hospitality Students Available for 2026-2027
The National Restaurant Association Educational Foundation awards range from $2,500-$10,000 and applications close March 15, 2025.
The Hidden Cost of Staying Lean: How Understaffing Burns Out Teams and Backfires Long Term
Analysis reveals how post-COVID lean staffing strategies create costly cycles of burnout, turnover, and declining service standards across hospitality operations.
By Zoe Connolly, Founder and CEO, Hospitality Spotlight
Georgia Leaders and Hospitality Industry Unite to Reaffirm Commitment to Human Trafficking Prevention Efforts
Georgia officials and major hotel associations announced expanded human trafficking prevention training requirements for hospitality staff statewide.
It’s Personal Stories, A Hospitality Podcast Launches New Website
The platform features nearly 300 interviews with industry leaders and has generated 750,000 YouTube views since its 2022 launch.