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Opinion

Decentralized identity verification: A privacy-first approach to hotel data security

Facial biometrics offers a promising solution for hotels seeking to streamline check-in processes and enhance guest experiences. It eliminates the need for traditional check-in procedures, such as presenting identification and filling out forms, spe...

Pedro Torres
Pedro Torres
CEO and Co-Founder, Youverse
Youverse
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Safety & Security
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Travel Technology
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Big Data
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Pedro Torres
by Pedro Torres
30 August 2024YouverseSafety & Security
Youverse
The Dark Side of Data
Opinion

The Dark Side of Data

Nowadays, every click, scroll, and tap is meticulously recorded and analyzed. Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. But as much as this poses op...

Aleksander Ludynia
Aleksander Ludynia
Chief Security Officer
Shiji
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Property Technology
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Safety & Security
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Big Data
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Aleksander Ludynia
by Aleksander Ludynia
27 June 2024ShijiSafety & Security
The Dark Side of Data
Sexual harassment prevention in hospitality: An integrative framewwork
Opinion

Sexual harassment prevention in hospitality: An integrative framewwork

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of ...

Dr. Sowon Kim
Dr. Sowon Kim
Associate Professor at EHL Hospitality Business School
EHL
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Safety & Security
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Lodging Industry
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Dr. Sowon Kim
by Dr. Sowon Kim
14 June 2024EHLSafety & Security
Sexual harassment prevention in hospitality: An integrative framewwork
Opinion

Addressing the Unseen Challenges of Hotel Work

Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes.

Indiana Lee
Indiana Lee
Freelance Technical Writer at Indiana Lee Writes
Indiana Lee Writes
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Human Resources
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Safety & Security
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Wellness and well-being
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Indiana Lee
by Indiana Lee
31 May 2024Indiana Lee WritesSafety & Security
Opinion

The American Privacy Rights Act – What Does it Mean for Hotel Companies?

On April 7, 2024, the United States House Committee on Energy and Commerce released the American Privacy Rights Act (APRA). While every Congress for more than a decade has introduced multiple proposals to address privacy rights on a national scale, ...

Robert E. Braun
Robert E. Braun
Partner, Jeffer Mangels Butler & Mitchell, LLP
JMBM
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Safety & Security
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Legal
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National & International Policy
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Robert E. Braun
by Robert E. Braun
6 May 2024JMBMSafety & Security
JMBM Global Hospitality Group
Opinion

How To Train Your Hospitality Staff for Any Emergency

Preparedness is a key element of effective hospitality. Guests at your hotel, resort, or other activity or accommodation should feel safe and looked after at all times. It’s crucial that your hospitality staff is also equipped to handle emergency si...

Indiana Lee
Indiana Lee
Freelance Technical Writer at Indiana Lee Writes
Indiana Lee Writes
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Human Resources
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Safety & Security
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Indiana Lee
by Indiana Lee
12 April 2024Indiana Lee WritesSafety & Security
Opinion

Fraud Detection in Hotel Transactions: A Machine Learning Framework

The hospitality sector is vulnerable to many fraudulent transactions, which can occur in different forms, from bogus bookings to stolen credit card details. These activities have an impact on revenue and erode customer confidence. Machine learning (...

Shahinez Guetal
Shahinez Guetal
Area Front Office Manager at Marriott International
Marriott
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Information Technology
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Safety & Security
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Shahinez Guetal
by Shahinez Guetal
5 March 2024MarriottSafety & Security
Marriott International, Inc.