At the historic Pinehurst Resort – widely considered the birthplace of golf in America – delivering exceptional, individualized experiences is the top priority. Ed Nickelson, Vice President of Technology, has spent the past 15 years ensuring the sys...

Otelier

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Information Technology

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Supplier News

Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced more than 3X year-over-year growth in digital tips to hotel staff, with nearly 70% of gratuities going to housekeepers.

Canary Technologies

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Property Technology

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Housekeeping

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Opinion

From Service to Experience: How Hospitality Brands Can Win in 2025

In the world of hospitality, offering “great service” used to be enough. Guests wanted clean rooms, friendly staff, and maybe a complimentary breakfast. Fast forward to 2025, and the game has changed. Today’s travelers aren’t just looking for a plac...

Prince A. Sanders

Hospitality Managing Director

Prince A. Sanders

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Sales & Marketing

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Supplier News

Hotels Welcome Pets in Style: GCSTIMES Wooden Key Cards Double as Personalized Pet Tags

In a first-of-its-kind twist on hotel check-in, GCSTIMES has unveiled pet-themed, puzzle-style wooden key cards that turn an everyday item into a memorable guest experience. Designed for hotels catering to the growing market of pet-friendly traveler...

GCS TIMES GROUP COMPANY LIMITED

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Miscellaneous

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Innovation

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Hotels Welcome Pets in Style: GCSTIMES Wooden Key Cards Double as Personalized Pet Tags

Supplier News

New Flywire Research into Hospitality Workflows Provides a Blueprint for Hotel Revenue Growth

Data underscores how integrating the contract & payment workflows unlocks revenue, efficiency and guest satisfaction for hotel leaders

Flywire

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Revenue Management

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New Flywire Research into Hospitality Workflows Provides a Blueprint for Hotel Revenue Growth

Report

Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder

Nezasa, a leader in travel packaging technology for the connected trip, today announced a partnership with TrustYou, the world’s largest guest feedback platform. This collaboration seamlessly integrates TrustYou’s hotel ratings and reviews directly ...

TrustYou GmbH

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Information Technology

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Reputation Management

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Partnerships, Mergers & Acquisitions

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Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder

Opinion

Budgeting for Experiential Tech in 2026: Why Hoteliers Cannot Afford to Wait

As summer winds down and the robust vacation season slows, it’s time for resort and venue operators to shift gears and ramp up for budget season. Fall offers the perfect opportunity to take a step back, evaluate what worked, what didn’t, and new opp...

Brad Van Orsow

Director of Marketing at UrVenue

UrVenue

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Finance & Accounting

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Market Segments

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Chatbots, Robotics & AI

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Supplier News

GCSTIMES Pet-themed Leather Key Cards

Pets have become family, and more travelers are taking their furry companions along when they check into luxury hotels and resorts. To meet this growing trend, properties are looking for ways to connect with guests on a deeper, more emotional level....

GCS TIMES GROUP COMPANY LIMITED

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Miscellaneous

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Innovation

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Opinion

Pacific Island Property Evolution with OUTRIGGER Fiji Beach Resort

The very best of resort hospitality has always involved strong storytelling wherein guests are invited to participate in experiences they wouldn’t be able to enjoy quite the same way anywhere else. While this may be obvious, in practice the developm...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Sales & Marketing

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Supplier News

GCS Times to Showcase Eco-Friendly Innovations at NoVacancy 2025

GCS Times has confirmed its participation as an exhibitor at the NoVacancy Hotel + Accommodation Industry Expo, taking place 17–18 September at the International Convention Centre, Sydney.

GCS TIMES GROUP COMPANY LIMITED

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Events & Conferences

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GCS Times to Showcase Eco-Friendly Innovations at NoVacancy 2025

Guest Experience

Otelier Interview Series: Technology, Teamwork, and the Platinum Rule at Pinehurst Resort

Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff

From Service to Experience: How Hospitality Brands Can Win in 2025

Hotels Welcome Pets in Style: GCSTIMES Wooden Key Cards Double as Personalized Pet Tags

New Flywire Research into Hospitality Workflows Provides a Blueprint for Hotel Revenue Growth

Nezasa Partners with TrustYou to Embed World-Class Hotel Reviews into TripBuilder

Budgeting for Experiential Tech in 2026: Why Hoteliers Cannot Afford to Wait

GCSTIMES Pet-themed Leather Key Cards

Pacific Island Property Evolution with OUTRIGGER Fiji Beach Resort

GCS Times to Showcase Eco-Friendly Innovations at NoVacancy 2025

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