I’ve worked in hospitality and luxury island resorts for many years and have encountered varying degrees of project discipline within the industry. Due to the complex world of the hospitality industry, there are always competing issues, so organizations don’t place as much weight on project discipline as they should.
Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need for greater efficiency have been a drain on housekeepers’ ability to keep pace with the needs of their position. Therefore, many independent hotel operators are reworking their approach to technology to give housekeeping teams a hand.
In an industry as dynamic as hospitality, staying ahead requires more than just internal innovation. As a CEO who's navigated through numerous industry shifts, I've discovered that some of the most impactful changes come from looking outside our own sector.
As it celebrates its 50th year, the United Nations specialized agency is reaffirming its founding vision of tourism for peace and security whilst also looking ahead to a more resilient and inclusive sector underscored by investments and innovation. At Messe Berlin, a UN Tourism Affiliate Member, UN Tourism again served as the bridge between public and private leaders and for the first time hosted a high-level summit featuring Ministers of Tourism from 23 countries.
In this week’s episode of the Hotel Moment podcast, Agnelo Fernandes, CEO of Cote Hospitality, joins Revinate CMO Karen Stephens with a workplace philosophy that encourages hoteliers to identify which aspects of their business foster efficiency and which hold their business back.
Cendyn, a global integrated hotel technology company, has advanced its business intelligence solutions with AI-enabled analysis to deliver hotels smarter data with practical commercial insights.
A great hotel stay is not just about a comfortable bed or a beautiful lobby. It is about the feeling that washes over a guest the moment they step inside — a sense of ease, familiarity, and warmth. The best hotels go beyond service. They create experiences that resonate on a personal level, turning a simple stay into something memorable.
Hospitality has always been a cornerstone of human connection, offering travelers and guests a home away from home. Over the decades, this industry has evolved significantly, influenced by changing consumer preferences, technological advancements, and global trends. In today’s post-pandemic world, the hospitality industry stands at a transformative crossroads, with new challenges and opportunities redefining what it means to provide exceptional guest experiences.
Heralding the beginning of a new era, Kempinski Hotels have signed a landmark agreement to manage the Nymphenburg Palace Royal Residence. In partnership with HRH Prince Luitpold von Bayern and the Royal Family of Bavaria, Kempinski will manage the private residence exclusively from 1 March, 2025.
American Hotel & Lodging Association (AHLA) President & CEO Rosanna Maietta testified today before the U.S. House of Representatives Committee on Education and Workforce, emphasizing the hospitality industry's economic contributions, workforce recovery, and regulatory challenges.
After a busy year of development, Sandos Hotels & Resorts is proud to debut upgrades at all four of its unconventional all-inclusive properties. Upholding its sterling reputation as a purveyor of premier hospitality on Mexico’s west and east coasts, the Cabo San Lucas, Cancun and Riviera Maya hotels’ new offerings showcase a brand-new upscale resort tower, new and improved restaurants and bars, elevated amenities, curated programming and more.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, has passed 50 open properties in Japan – where it remains on track to double its estate following market debuts by three brands.
Adam Mogelonsky appeared on the “Most People Don’t” Podcast with Bart Berkey.
RIU Hotels & Resorts is continuing to make progress in the generational handover that began with the retirement of Carmen Riu in July 2024. Luis Riu, who is the company’s sole CEO since last summer, has decided to embark on a new phase of this process in order to engage the fourth generation of the Riu family in the company’s operations and commercial areas. These changes are the result of a long training process and fit the skills and characteristics of each family member. The ultimate aim is to strengthen the company’s leadership positions and maintain the balance and understanding between the family and the professional executives. This has been a feature of the company during its 70-year history.
The corporate travel and housing landscape is transforming in 2025, shaped by changing employee expectations, advancements in technology, and a heightened focus on duty of care. As businesses navigate a shifting global economy and the ongoing demand for flexible work, they must rethink their mobility strategies. Below are the top 10 trends in corporate housing and business travel for 2025, along with insights to help companies stay ahead.
Forbes Travel Guide(“FTG”)—the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruises—last week revealed its 2025 Star Awards. See the full list of honorees on ForbesTravelGuide.com.
The last two decades have seen an explosion in soft-branded hotels, with the past few years in particular seeing many remarkable properties launch or enter development. If there was a single word to explain this megatrend in our industry, it’s ‘flexibility’.
As travel rebounds from the disruption of the COVID-19 pandemic, family travelers are increasingly seeking unique and memorable experiences when selecting a destination. While this trend is not new, it has gained momentum post-pandemic, as many travelers are opting for indoor waterpark resort getaways in addition to other travel. This increase in demand prompted action from resorts as many reevaluated their strategies, enhancing amenities and activities – whether through new developments, renovations, or expansions – to cater to evolving traveler preferences.
Professionals in the business travel industry look forward to an engaged and productive year, according to the first Business Travel Outlook Poll of 2025, released today by the Global Business Travel Association (GBTA). While shifting economic conditions, geopolitical concerns and technology-driven changes continue to be areas of uncertainty, the poll results show an overall positive industry trajectory with almost half (48%) of travel buyers expecting their companies to take more business trips in 2025, and nearly 20% more (57%) anticipating increased travel spending this year.
Crowne Plaza Hotels & Resorts (Crowne Plaza) – part of the IHG Hotels & Resorts (IHG) premium portfolio – continues to roll out its bold upscale hospitality vision through recent renovations across several prominent Americas hotels. The latest projects align Crowne Plaza’s modernized offerings with guests’ emerging needs and reaffirm its standing as a leading brand at the intersection of professional and leisure travel.