Operations & Strategy - Hospitality Net

February 6, 2025

State of the Industry: Hotels face rising costs and flattening growth, but new travel trends provide optimism

Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Despite these issues, potential lies ahead, driven by key trends in guest spending, shifting traveler behaviors, and upcoming major sports and entertainment events, according to the American Hotel & Lodging Association’s (AHLA) 2025 State of the Industry report produced in collaboration with AHLA Silver Partner Accenture.

AH&LA

Press Release

February 6, 2025

Casa Brera, a Luxury Collection Hotel, Milan Debuts in the Capital of Culture and Fashion: A Masterpiece of Italian Design, Curated by Michelin-Starred Chefs and Unrivaled Luxury Hospitality

The Luxury Collection, part of Marriott International's portfolio of over 30 extraordinary hotel brands, announces that, as of today, Casa Brera, a Luxury Collection Hotel, Milan, following its recent opening in Autumn, joins the prestigious The Luxury Collection brand.

Marriott

Milan, Italy

Press Release

February 6, 2025

LGBTQ+ Tourism at ITB Berlin 2025: A growing presence and new impetus

From 4 to 6 March 2025, ITB Berlin is presenting an even larger and more diverse LGBTQ+ Tourism Pavilion in Hall 4.1, underlining the growing interest in and importance of the LGBTQ+ tourism market. Numerous new exhibitors and prestigious events such as the Gender Equality Award, as well as a new A3M survey and fascinating panel discussions at the Educational Hub and ITB Berlin Convention round off the show.

ITB Berlin

Germany

Opinion Article

February 6, 2025

The Big Game: The Real Action Is Off the Field

The Super Bowl is more than just a game. It’s a cultural moment. It’s a money-moving machine. It’s the ultimate playbook on how to maximize revenue from engaged audiences—and it doesn’t just belong to the NFL anymore.

By Tracee Nalewak, Chief Growth Officer, UrVenue

Opinion Article

February 5, 2025

How to Select the Right Brand for Your Hotel

Hotel operators might choose to brand their property with a nationally recognized hotel chain affiliation for a plethora of reasons. Brands offer a level of security, standardization, and consistency, helping travelers know what to expect from one property to another.

By Kasia Russell, Managing Director and Senior Partner with the HVS Portland office, HVS

Press Release

February 3, 2025

Orient Express Sailing Yachts Celebrate Significant Milestone in Their Maritime Journey

Last week, Orient Express and Chantiers de l'Atlantique celebrated a highly symbolic dual ceremony, opening a new chapter for Orient Express Sailing Yachts.

Accor

Press Release

February 3, 2025

Safestay plc Trading Update - Strong strategic progress and positive momentum in forward bookings reinforces confidence in ambitious medium-term growth plans

Safestay (AIM: SSTY), one of Europe’s largest hostel groups, announces a trading update for the 12 months to 31 December 2024 (“FY24”).

Safestay Hostels

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Tambourine

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Mews

Opinion Article

January 31, 2025

2025 hospitality trends to spark change at your hotel

Tomorrow is a mystery. Today is a gift. That is why it is called the present. There’s something to be said about staying in the moment — living for the present and not for the future. Like when a guest walks into your hotel, you’re not going to ask them when they’re coming back before they’ve even checked in. No, you’re going to focus on things like that guest’s afternoon spa treatment — undisturbed and complete with a coconut mask, because it’s the preferred facial from their guest profile.

By Karen Stephens, Chief Marketing Officer, Revinate, Inc.

Press Release

January 29, 2025

Marriott International Celebrates Outstanding Development Year With 6.8% Net Rooms Growth and Record Number of Gross Openings in 2024

Marriott International, Inc. (Nasdaq: MAR) announced another year of strong global growth, with a record 123,000 gross rooms openings, net rooms growth of 6.8% for the full year 2024, and over 577,000 rooms in the company’s development pipeline at year-end. Marriott continued to expand its product offerings across travel purposes and segments – from affordable midscale to luxury.

Marriott

Press Release

January 29, 2025

Raffles Hotels & Resorts and Assouline Debut Raffles: From Your Butler

Raffles Hotels & Resorts, in collaboration with the renowned publisher Assouline, is delighted to announce the launch of Raffles: From Your Butler. This elegant new book, the newest tome in Assouline’s prestigious hospitality collection, invites readers to experience Raffles’ world of elegance and enchanted glamour through the lens of the brand’s legendary Butler Service.

Accor

Press Release

January 29, 2025

Radisson Hotel Group concludes record-breaking year with over 300 new signings and openings in 2024

Radisson Hotel Group reported a record-breaking year in 2024 after adding almost 40,000 keys to its global brand portfolio, thereby achieving significant milestones and further strengthening its footprint around the world. Radisson Blu remained the leading upper upscale brand in Europe for the 13th consecutive year and the Group is now leading the upscale resort segment in EMEA.

Radisson Hotel Group

Supplier News

January 24, 2025

Virtuoso® Expands Its Focus on Ultra-High-Net-Worth Clientele, Redefining Luxury Connections

Virtuoso®, the leading global network specialising in luxury and experiential travel, has launched an Ultra-High-Net-Worth (UHNW) business division. The move signals a bold step into the elite sphere of luxury goods and lifestyle, further complementing the organisation’s longstanding global leadership position in luxury travel.

Virtuoso

Opinion Article

January 24, 2025

Guest Service vs Guest Experience: What's the Difference?

In the hospitality industry, terms like "guest service" and "guest experience" are often used interchangeably. However, they're not the same thing.

By Lauren Hall, Founder & CEO, iVvy

Supplier News

January 23, 2025

CITY STAY moves their entire portfolio of serviced apartments to Mews

Mews, the industry-leading hospitality cloud, has been chosen by CITY STAY to streamline operations and improve the guest experience across its expanding network of serviced apartments in Switzerland.

Mews

Press Release

January 23, 2025

GBTA Expands Presence in Australia with the Addition of New Advisory Board and Local Leadership

The Global Business Travel Association (GBTA), the world’s premier business travel and meetings trade organization, is strengthening its expanding commitment to global business travel with the formation of a new country-level GBTA Advisory Board in Australia. This initiative is designed to expand GBTA’s presence and foster growth by leveraging local expertise and insights to better support members, partners and the industry sector overall across the country.

GBTA

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See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo.

Mews

Press Release

January 22, 2025

Hotel & Tourism Leaders Unite With Call to Action: Support Los Angeles Businesses & Workers Amid Impact of Wildfires: “Stay With LA!”

As the greater Los Angeles community confronts the devastation caused by the recent wildfires, the city’s hospitality and tourism leaders have united to urge tourists, travelers and trade shows to keep Los Angeles in their plans.

AH&LA

United States

Press Release

January 20, 2025

Invest Now or Pay the Price: UK Tourism Losing its Global Position

The World Travel & Tourism Council (WTTC) today issued a stark warning to the UK Government: the UK’s successful Travel & Tourism industry faces stagnation and long-term decline.

WTTC

Press Release

January 20, 2025

AAHOA Breaks $1 Million Fundraising Milestone for Political Action Committee in One Single Year

AAHOA (Asian American Hotel Owners Association) proudly announces a historic milestone: the AAHOA Political Action Committee (PAC) raised a record-breaking $1 million for the rst time ever in one single year in 2024, putting the AAHOA PAC at a total of $1.5 million for the 2023-2024 PAC Cycle. This achievement underscores the commitment of AAHOA Members in strengthening the organization's advocacy efforts and ensuring the voices of hotel owners are heard at all levels of government.

AAHOA

Press Release

January 20, 2025

Cayuga Hospitality Consultants Conference: Growing Relationship Between Cannabis and Hospitality

During our Annual Cayuga Hospitality Consultants Conference in November 2024, Tyler Jacobson of 4B Marketing and Hybrid Marketing Co. presented cannabis usage trends from a recent survey and discussed their connection to the travel industry.

Cayuga Hospitality Consultants

Press Release

January 20, 2025

IHG Hotels & Resorts and Meituan Hotel dive into unanticipated journeys for the New Year

Shanghai—IHG Hotels & Resorts and Meituan Hotel have recently hosted a New Year’s Eve dialogue event themed “Unanticipated Journeys” at InterContinental Xiangyang. Xu Zhiyuan, writer and founder of OWSPACE, was invited to share his insights, inspiring young people to discover the new meaning and beauty of travel. The event addressed the growing demand among today’s young consumers for in-depth travel and emotional experiences. Representing InterContinental Hotels & Resorts’ “To Bring the World Together through Travel” vision, a luxury and lifestyle brand of IHG, this dialogue offered guests a fresh perspective on the world through the lens of unanticipated journeys.

IHG