Operations & Strategy

The Mille Club: Historical Rate Card Reveals Luxury Rate Explosion

Something that many of us have felt and others have put into numbers is the megatrend of luxury hotel rates growing at an outsized pace relative to in-market comparisons from other budget, midscale and even upmarket hotels. The two of us have pointed to this difference on projects as a reason for owners and investors to consider either upleveling their existing property or in going through the extra effort to develop within luxury hospitality real estate versus other classes.

Hilton’s Luxury Hot List: Hilton’s Luxury Brands to Celebrate Record Growth in 2025 and Beyond

Hilton’s luxury brands experienced a record-breaking year of growth with more than 500 properties now open in highly coveted destinations offering once-in-a-lifetime guest experiences across Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, NoMad Hotels, and Signia by Hilton, including a new exclusive partnership with Small Luxury Hotels of the World (SLH) and a growing portfolio of standalone Waldorf Astoria Residences. Key 2024 openings included Conrad Singapore Orchard, Conrad Orlando, Waldorf Astoria Seychelles Platte Island, Ka Laʻi Waikīkī Beach, LXR Hotels & Resorts, Arizona Biltmore, LXR Hotels & Resorts, Beach House and Shore Village at Hotel del Coronado, LXR Hotels & Resorts, Conrad Bahrain Financial Harbour, Conrad Chongqing and Signia by Hilton Atlanta. 

TFE Hotels Opens New Zealand Country Office

TFE Hotels has announced the establishment of a New Zealand Country Office off the back of multi-property management agreement with New Zealand’s leading accommodation provider, Heritage Hotels, which saw five hotels join TFE’s global network on 1 December. Veteran hotelier, Warwick Kahl, will lead the team as Director of Operations NZ.

IHCL Unveils 'Accelerate 2030' Strategy

The Indian Hotels Company Limited (IHCL), India’s largest hospitality company, today announced its comprehensive strategy for 2030. Under the plan, IHCL will expand its brandscape, deliver industry- leading margins, double its Consolidated revenue with a 20% return on capital employed and grow its portfolio to 700+ hotels while building on its world-renowned service ethos.

Case Studies from Leading Hospitality Companies

The hospitality industry is a dynamic field that thrives on innovation, customer experience, and adaptability. Leading companies in this sector have continuously evolved their strategies to remain competitive, setting benchmarks for others to follow. By examining some of the most successful case studies from top hospitality companies, we can gain valuable insights into the strategies that drive growth and customer satisfaction. Let’s take a closer look at a few standout examples.

Take a Behind‑the‑Scenes Look at the Making of the ‘Stay Like’ Wicked Suite

This holiday season, Hilton and Universal Pictures invite travelers, fans and movie lovers alike to experience the magic of Oz with a spectacular, spellbinding suite at New York Hilton Midtown, where they can ‘Stay Like’ Wicked in celebration of the film’s release. With Universal Pictures’ new cinematic event only in theaters, guests can enter the world of Wicked with a stay crafted to bring the magic of the film to life.

WorldVia’s Joshua Harrell Publishes New Book for Aspiring and Established Travel Professionals

Nov. 19, 2024 – Atlanta – WorldVia Travel Network, a leading travel host agency in the United States, has announced the publication of “Travel Marketeering: A Complete Guide for Starting (or Refreshing) Your Travel Agency,” written by Joshua Harrell, chief revenue officer for WorldVia Travel Group. The comprehensive book is a manual to equip both aspiring travel professionals and established agency owners with the essential tools they need to build successful and sustainable travel businesses.