Reno, NV least expensive U.S. city for hotel stays, Cheaphotels.org survey shows
Reno in Nevada is the most affordable city in the United States for hotel accommodation, according to the latest survey by Cheaphotels.org.
Operations & Strategy
Hotel Success Today – The GM Factor
When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science.
By Chuck Kelley, Lodging Operations Consultant & Partner with Cayuga Hospitality consultants, Cayuga Hospitality Consultants
How to be a Successful Hotel General Manager
In the current climate, hoteliers are constantly seeking ways to become better hotel managers, opportunities to advance their careers and distinguish themselves in what is a competitive industry.
Alliants and Les Clefs d'Or International Announce Partnership Alongside the Release of “Masters of Hospitality” Documentary Series
Alliants, a leading provider of cutting-edge guest experience technology solutions for the hospitality industry, is thrilled to announce a strategic partnership with Les Clefs d'Or International, the esteemed global association of professional hotel concierges. This partnership heralds the recent launch of an insightful new documentary series, “Masters of Hospitality”, dedicated to shining a light on the critical importance of the concierge role in elevating guest experiences and redefining service excellence in the hospitality sector.
Wyndham Grows Direct Franchising Business in China; Signs Nearly 600 Hotels Over Five Years
Wyndham Hotels & Resorts surpassed a major milestone in China: signing nearly 600 direct franchise agreements across the country in just five years. The achievement is a testament to Wyndham's owner-first approach to franchising and increased efforts in recent years to reduce its reliance for growth on master licensees—a move underscored in 2019 when the Company reacquired direct franchising rights for its Days Inn brand in China.
Wyndham Expands Extended Stay Offerings, Teams with Reside to Introduce Wyndham Residences in the U.S.
Guests seeking contemporary, upscale residence-style accommodations in urban destinations now have new offerings to consider in key cities like Houston, Washington D.C and more as a result of a 10-year development relationship between Wyndham Hotels & Resorts, the world’s largest hotel franchisor, and Reside, a leading residential hospitality management company.
Top 10 hotel trends of 2025
Much of what the hospitality industry will be talking about is already happening.
By Bob Rauch, President of RAR Hospitality, R.A. Rauch & Associates, Inc.
BWH Hotels Hosts 3,000 Attendees At Accelerate Conference Showcasing Global Strategy And Momentum For The Future
BWH Hotels, the leading hospitality enterprise comprised of three hotel companies including WorldHotels™, Best Western® Hotels & Resorts, and SureStay® Hotels, hosted its annual convention this week in Charlotte, North Carolina. With “Accelerate” as this year’s theme, nearly 3,000 attendees, including BWH Hotels’ hoteliers, operators, and partners from around the globe, came together to celebrate one another’s accomplishments and set the groundwork for a successful year ahead and beyond.
Spain's Malaga to ban new holiday flat permits in 43 neighbourhoods
Malaga will ban new short-term tourism rentals in 43 neighbourhoods of the city, the latest step taken by Spanish authorities to address residents' concerns that they are being priced out of the property market by the booming tourism business.
White House Hosts Exclusive Briefing for AAHOA Members on Small Business Initiatives
Members of AAHOA (Asian American Hotel Owners Association) on Wednesday participated in an exclusive virtual briefing hosted by the Biden-Harris Administration for the world's largest hotel owners association. The session, organized by the White House Office of Public Engagement, focused on key issues affecting small businesses and provided an update on the current economic landscape.
AHLA condemns New York City Council passage of the Safe Hotels Act
American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today after the New York City Council passed the “Safe Hotels Act.”
IHG Hotels & Resorts Celebrates Cozy Season with Winter Chalet Programming and Festive Pop-Ups
Building on its annual winter tradition, IHG Hotels & Resorts announces today that its seasonal Winter Chalet experience is returning across properties in its Luxury & Lifestyle portfolio November 1, 2024 through January 31, 2025. Highlighted in this season’s activations, guests at participating hotels can immerse themselves in Chalet Day experiences, designed to make the most of the Winter Solstice on December 21, along with seasonal programming, creative culinary and cocktail menus, and a perfectly curated IHG Winter Chalet playlist to celebrate the magic of winter travel.
ibis Shares 25 Reasons to Travel in 2025
As new data from ibis reveals a third of people (31%) want to travel more in 2025 that they did in 2024 and 22% are prepared to spend more in travel next year, ibis is inviting travellers to 'Go get it' with the ultimate travel inspiration – 25 Reasons to Travel in 2025. Partnering with travel trend experts Globetrotter, ibis has identified the most exciting events, festivals, and cultural moments across the globe, inspiring travellers to explore new horizons, seize every opportunity, and experience life to the fullest.
Ascott China And Jin Jiang Hotels (China Region) Join Forces To Accelerate Asset-light Expansion Of Apartment Hotel Brands Quest And Tulip Lodj
The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), is pleased to announce that Ascott China has entered a 50:50 joint venture with Jin Jiang Hotels (China Region) to advance the asset-light expansion of their respective apartment hotel brands in China, namely Ascott’s Quest and Jin Jiang Hotels’ TULIP LODJ. Using primarily a franchise model, the joint venture will enable the rapid growth of Quest and TULIP LODJ to meet China’s underserved demand for apartment hotels in the upscale and upper midscale segments, while driving long-term investment success for owners. From the outset, the joint venture company will manage two operating properties in Wuhan and one pipeline property in Shenzhen franchised under TULIP LODJ, totalling about 600 units. Plans are underway to broaden the footprint of TULIP LODJ and launch Quest in China by providing opportunities for franchised partnerships.
A New and Trusted Method to Analyzing a Lodging Operation Using an Old and Proven Approach
Analyzing a lodging operations ideal position and potential for success has been written about and postulated by some of the best marketing minds in the business over the last 75 years.
By James Downey, Professor Emeritus, Lynn University
'Stay Like' Wicked: Hilton and Universal Pictures Debut One-of-a-Kind Suite Inspired by Characters Elphaba and Glinda from the New Film
This holiday season, Hilton and Universal Pictures invite travelers, fans and movie lovers alike to experience the magic of Oz with a spectacular, spellbinding suite at New York Hilton Midtown, where they can 'Stay Like' Wicked in celebration of the upcoming film's release. With Universal Pictures' new cinematic event arriving in theaters on Nov. 22, 2024, guests can enter the world of Wicked with a stay crafted to bring the magic of the film to life.
Mandarin Oriental to Elevate Its Luxury Proposition with an Accelerated Ten-Year Growth Strategy
Mandarin Oriental Hotel Group has revealed a new brand-led, guest-centric vision and strategy for its next ten years of accelerated growth. The plan will build on the strength of its dual Asian heritage to create exceptional luxury hospitality experiences of the future.
How Flexibility Drives Profits In a Volatile World Today
Uncertainty about what lies ahead is a theme in every conference I attend and hospitality leader I’ve spoken with recently. Still, more potential exists today than ever for creativity in serving guests and driving business results. To illustrate this, I want to examine The Social Hub, originally launched as The Student Hotel in 2012. In my article earlier this year, How The Social Hub Uses Community to Thrive in Hospitality, we explored the company's focus on community-building as a core strategic opportunity. For this article, I spoke with the company’s founder and CEO, Charlie MacGregor, about how their “hybrid hospitality” business model has made it socially engaging and financially resilient.
By Josiah Mackenzie, Host and Producer, Hospitality Daily
Marriott International Resolves State Attorneys General and Federal Trade Commission Investigations into 2018 Starwood Database Security Incident
Marriott International, Inc. (NASDAQ: MAR, “Marriott”) has reached final resolutions with the Federal Trade Commission (FTC) and 49 U.S. State Attorneys General and the District of Columbia in relation to the 2018 Starwood Hotels and Resorts Worldwide guest reservations database security incident. The resolution with the State Attorneys General includes an agreement to pay $52 million. As indicated in the agreements with the FTC and the State Attorneys General, Marriott makes no admission of liability with respect to the underlying allegations.
Business Travel Set to Surpass Pre-Pandemic Levels to Reach a Record US$1.5 trillion in 2024
A new report from the World Travel & Tourism Council (WTTC) has revealed that business travel is set to surpass pre-pandemic levels this year, faster than previously predicted, to reach a record US$1.5TN.