WTTC research covering 20 years of FIFA World Cup border innovation shows the 2026 tournament processed 5.9M ESTA applications and enrolled 1.6M travellers in trusted traveller programmes across three host nations.
Hilton's first annual Americas Franchise Owner Performance Awards names 25 winners across five categories, recognizing franchise owners for service, guest satisfaction, and operational excellence.
Accor and Kylian Mbappé's charity IBKM launch "ibis unlocked" in Brazil, France, Morocco, and Thailand, targeting NEET youth with digital training, NGO support, and hotel immersion experiences across ibis's 2,500+ properties.
Kelly Ommundsen of the World Economic Forum argues hospitality tech is over-designed for confident users, under-regulated, and too often deployed without asking what problem it actually solves.
Hapimag AG, a leading provider of holiday apartments across Europe, has made one of its most popular properties on Sylt fit for the future. After around one and a half years of construction, the Westerland Aalborg resort presents itself as a modern retreat that masterfully combines tradition with contemporary style. Since 11 June 2026, the property, located in immediate proximity to the beach promenade and Brandenburger Strand, has been combining ecological efficiency with barrier-free comfort.
Marriott International is set to open Aloft by Marriott Manchester City Centre on 16 June 2026, marking the brand's first property in the city and its largest in Europe with 358 rooms.
Gain Advisors received the Mews 2026 Strategic Star Award at the Mews Unfold forum in Amsterdam, recognizing its advisory model built on senior hospitality practitioners driving measurable commercial outcomes for hoteliers.
The Long Run and APOLA signed an MOU to collaborate on events, knowledge exchange, and membership engagement, targeting a glamping sector growing at 15% annually across Asia Pacific.
Despite AI's proven revenue impact in sales, senior commercial leaders resist adoption because AI threatens the structured judgment that built their authority.
The boutique hotel company plans to double its seven-property portfolio by 2027, with new openings in Florida, Michigan, and South Carolina focusing on historic building renovations.
Thursday brought a landmark ownership change at Hospitality Net, Marriott's milestone 10,000th property opening, and a sharp challenge on why most hotels remain invisible to AI-powered travel discovery. A World Panel viewpoint on the future of enterprise PMS and a strong read on distribution's hidden costs rounded out a deal-heavy day.
IRIS argues that hotel groups using fragmented, POS-tied mobile ordering platforms risk inconsistent guest experiences and hidden costs, and outlines five criteria for selecting a unified, scalable solution.
The author argues AI won't replace core hotel systems but will transform the analytics layer, eliminate spreadsheet workarounds, and let hotels use AI agents to build custom workflows without waiting on vendors.
Mirko Lalli warns that 80% of AI travel suggestions come from OTAs, leaving most hotels invisible, and argues that 70% of the fix is content strategy, not technology.
Indian Hotels Company (IHCL), India's largest hospitality company, today announced the opening of Bandra House, Mumbai — IHCL SeleQtions in Mumbai.
Horst Schulze, founding member of Ritz-Carlton and founder of Capella Hotel Group, received the SHTM Lifetime Achievement Award and Gallery of Honour induction at Hong Kong PolyU on 5 June 2026.
Hotel acquisition costs of 15–35% of guest spend are systematically hidden off the P&L, making distribution the largest controllable cost that most properties never actively manage.
Annual CX research finds the top five service priorities customers cite are kind staff, convenience, knowledgeable employees, first-contact resolution, and fast response times.
A reflective piece arguing that leaders unknowingly inherit and enforce unwritten cultural rules, drawing on Kets de Vries, Schein, and Perel to explore how organizational patterns outlast the people who created them.
Ascott and Sun Group signed agreements for four new properties in Ho Chi Minh City and Phu Quoc, bringing Ascott's Vietnam portfolio to 40 properties and over 10,100 units, with all projects slated to open in 2028.