A few years ago, a study found out what children want to be when they grow up. Rather than ‘I want to be a doctor’ or ‘I want to be an astronaut,’ the most common response was ‘I want to be a YouTuber.’ Kids want to be famous on social media.
Lee Hayhurst sat down with Mike Reyes, Sabre vice president of platform product management, at the recent T2RL 'Engage' conference in London to hear more about its vision for supporting retailers that are ambitious to become the 'Amazon of travel'
“I spent so many years running a restaurant trying to learn from other industries,” says Will Guidara, who as general manager and then co-owner of New York’s Eleven Madison Park transformed it from a good brasserie into the world’s No. 1 dining destination. “Especially in this moment, it feels especially relevant for other industries to start learning from restaurants.”
DeeAna Archer, owner of Sugar Land, Texas-based Archer Luxury Travel, is pumped about sailing on the Ritz-Carlton Yacht Collection's first ship.
Industry leaders featured during HSMAI Commercial Strategy Week 2022 share their perspectives on current events in the hotel and travel landscape, what the future holds for commercial strategy in hotels, and other important issues affecting the industry today.
The adage goes that if an occurrence happens once, it’s chance. Twice, it’s a coincidence. Three times makes it a trend.
With sleek modern design, rich materials, plenty of lounge space, personalized service, and a restaurant with menus designed by a Michelin three-star chef—and after a nearly three-year delay—the first ship of the Ritz-Carlton Yacht Collection is ready for its debut. The 298-passenger Evrima will carry its first guests on a seven-night cruise from Barcelona to Nice on Oct. 15.
TRAVEL has become the ultimate luxury in today’s world, declared Hermione Joye, Sector Lead, Travel, APAC for Google, as she shared the latest findings from a Google and Kantar study at WiT Singapore 2022 last week.
The hotel industry is in a unique circumstance of arguably being in the midst of an upswing at the same time as the broader economy nears the onset of a recession.
Whether a recession is approaching in the short-term future or not is uncertain, but revenue managers and analysts agree that the effects of one wouldn’t be harsh on the hospitality industry. After dealing with the COVID-19 pandemic the past few years, any impending problem isn’t as frightful as it once was.
“Deep within the eastern slopes of the snow-capped Andes mountains lies a mystical region largely untouched by mankind….”
Kemmons Wilson was ferrying his family from New York to Washington by car when the idea first came to him. The Wilsons needed to stop for the night, but it was the summer of 1951, and American roadside facilities weren't what they are today. Motels were luck of the draw, and often expensive given the lack of amenities."Rooms were never quite as advertised, so [my father] would get a key and go take a look at the room before we signed up for it," recalls Kemmons' oldest child, Spence Wilson, today."Many of the things that we think of today as just standards, well, they weren't standards back then.
As some figures such as average daily rate and occupancy either surpass or inch toward pre-pandemic levels, hotel revenue managers say segmentation is shifting.
Moxy Hotels has launched a campaign "Moxy universe, play beyond", which leverages the possibilities of mixed reality into an augmented reality experience in Asia Pacific.
Air travel delays and cancellations have become an unwanted phenomenon these days, fueled by labor shortages and rising fuel prices. Airport hotels have been particularly affected, as they sometimes need to house an unexpected flurry of last-minute stranded guests.
Higher costs, lower budgets and fewer attendees — that’s the playing field for trade shows today, and likely for the foreseeable future. And in an increasingly competitive market, success might require being less than hospitable, even in the hospitality industry.
The results of the market study do not indicate any significant change in the competitive situation in the hotel accommodation distribution sector in the EU compared to 2016.
Travel may not be fundamentally different these days, but it’s certainly shifted, according to Erika Alexander, chief global officer, global operations, for Marriott International.
Hotel guests' expectations for food-and-beverage offerings have risen with the record-high average daily rates across the country. But meeting those expectations amid staffing issues is no piece of cake.
With COVID-19 testing requirements lifted and mask mandates ending, travel is back in full force. While pandemic memories are something most of us want to forget, there are some COVID-induced travel trends that remain relevant. Meet 10 pandemic pivots that are worth holding on to.