Puorto argues that labor shortages will make human interaction a luxury commodity, forcing hospitality to redefine value as automation becomes operational necessity rather than strategic choice.
Native by Numa, the UK’s leading aparthotel group, has unveiled the beautifully refreshed Native Hyde Park following a £2 million investment in the property’s refurbishment. Set within a grand stucco-fronted building overlooking Sussex Gardens, the revitalised aparthotel introduces thoughtfully redesigned interiors that blend heritage character with contemporary comfort. The new rooms are available to book now.
Study of 2,700 AI queries shows five London luxury hotels captured 57% of AI recommendations, with Google AI Mode routing favouring OTAs over direct booking
London hotels maintained 46.8% GOP margin despite RevPAR declining 0.9% through efficient cost management and utility savings.
Park Hyatt Residences, the first Park Hyatt-branded residences in London, will launch to market later this year, introducing ready-to-move-in private residences with incredible expansive views of the London skyline situated above the Park Hyatt Hotel, one of the world’s most revered luxury hospitality brands.
The Shepherd Mayfair unveils a first look at its rooms and suites ahead of the hotel’s opening in summer 2026, introducing a new style of quietly considered luxury to one of London’s most distinctive neighbourhoods.
HOSPA recognized top performers from its 2024/2025 training cohort, with Leonardo Hotels winning Employer of the Year for professional development commitment.
Six Senses, part of IHG Hotels & Resorts’ Luxury & Lifestyle portfolio, has unveiled its first property in the UK. Breathing new life into the former Whiteley’s department store on Queensway, Six Senses London becomes a cornerstone of the brand’s emerging collection of urban properties which introduce a different rhythm into city life. It follows Six Senses Rome and Six Senses Kyoto, with further openings to follow within the coming years.
Amadeus partnership through Tech4Impact program enabled native mobile app development for offline sustainability data capture by small accommodation providers.
Central London hotels achieved 46.8% GOP margin and £135.5 GOP per room through disciplined cost control, despite 0.9% RevPAR decline and ongoing wage pressures.
Opening in March 2026, Hotel Indigo London K West Shepherd’s Bush marks the arrival of one of West London’s most anticipated new lifestyle hotels. Following a complete transformation, the hotel opens as a design-led destination defined by standout food and drink, expansive wellness facilities and a strong connection to its local community.
The March 2026 event will focus on AI and IoT applications in guest experience, featuring sessions across iconic London hotels including The Dorchester and Savoy.
British Pullman, A Belmond Train, England announces the appointment of Adam Baylis-Waterlow as General Manager, effective immediately. Adam's extensive experience in travel, creative vision, and dedication to guest experience make him ideally suited to lead the British Pullman into its next chapter.
Zedwell converts underused London buildings into windowless "cocoon" rooms focused on rest, with new capsule format offering £30 stays to capture spontaneous demand.
Whitbread PLC, the UK's largest hotel business and owner of Premier Inn, formally opens its latest hotel in the City of London - setting a new benchmark for affordable hotel design in the capital.
Hostels, Europe's largest and fastest-growing hostel chain with more than 31,000 beds across the continent, has announced the appointment of Carolin Paarmann as General Manager of its first London property, a&o London Docklands Riverside, which opened in late November in the British capital.
L+R rebrands its hotel platform as Iconic Hotels & Resorts, appointing Shan Kanagasingham as COO to oversee a portfolio spanning 5 countries with £200m in planned renovations.
The Newman, the first hotel by international hospitality management company Kinsfolk & Co, has officially opened in London's Fitzrovia.
Iconic Hotels & Resorts, the newly created global operating platform of L+R, has appointed Shan Kanagasingham as Chief Operating Officer, marking a significant milestone in the group's next phase of growth and the evolution of its collection of iconic hotels and resorts worldwide.
London and Regional transforms into L+R with new unified platform and launches Iconic Hotels & Resorts operating company with veteran Shan Kanagasingham as COO.