Modern luxury hotel, Langham Place, Mongkok, Hong Kong has promoted Janet Yeung to the position of Director of Intellectual Capital & Quality. Janet has over 10 years of successful business experience with a passion for excellence in management and a focus on human resources management. She is also an active member of the Hong Kong Institute of Human Resources Management (HKIHRM).
The Hong Kong Polytechnic University (PolyU) today (27 March) released the PolyU Tourist Satisfaction Index (PolyU TSI) and the first Tourism Service Quality Index (PolyU TSQI). The 2012 PolyU TSI hit a record high of 75.07, an increase of 2.46 points from 72.61 over the year. As another innovative gauge for service performance, the debut PolyU TSQI stood at 75.37 for 2012.
The year 2013 is a very special one for Mandarin Oriental, Hong Kongas this legendary hotel celebrates its 50th Anniversary. While it is commemorating the past, it is also embracing the future by joining hands with the Hong Kong Polytechnic University in organizing a "Hotel of the Future" competition.
Hong Kong is a dynamic city that welcomes business travellers from around the world with appealing and unlimited business opportunities found here. Right at the business Cosmopolitan Hotel Hong Kong, we have designed an array of directing amenities, services and meeting packages to pave guests the way to all kinds of business achievements. Exclusive business package offers as low as HK$1,200 (US$155) per room night for business guests to wind down after a day of exhausting work.
New 539-room hotel in Sha Tin will be global brand's second largest property in portfolio with an intuitive lobby design featuring high-tech GoBoard® 4.0, flexible work and social area, and modern dining.
Continuing with the fine tradition of serving Michelin-star worthy dishes at Ming Court, Langham Place, Mongkok, Hong Kong has announced the appointment of Chef Mango Tsang Chiu Lit as the new Executive Chef – East. In this new role which he takes over from his younger brother Chef Tsang Chiu King, he will oversee two-Michelin star Ming Court’s kitchen operations and Chinese banqueting. In addition, the elder Chef Tsang will be working closely with the hotel’s wine talents to further enhance the pairing experience at the modern luxury Cantonese restaurant. As a celebrated Michelin restaurant chef with over 40 years of experience, Chef Mango was instrumental in paving the way for many of the city’s top Cantonese fine dining establishments, including two years leading Michelin-starred restaurant Dynasty, Renaissance Hong Kong Harbour View Hotel, two years at the helm of Cuisine Cuisine, The Mira Hong Kong, six years heading Lai Kar Heen, The Ritz Carlton Hong Kong and eighteen years at the former renowned Furama Hotel, Hong Kong.
Understanding how climate influences tourists' decisions about when and where to travel can help to predict travel demand for a particular destination, according to the Dr Carey Goh of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. Although much is already known about how economic factors affect such demand, Dr Goh suggests that a complete understanding is impossible without considering the effects of social and psychological factors. Being able to predict when and why people are most likely to travel would help planners and policymakers to develop and market their services more effectively.
Responsible for the implementation and development of the overall sales and marketing strategy for OZO Wesley Hong Kong, Maggie has more than 12 years of sales experience in the hotel industry, with key positions at Renaissance and Emperor Hotel Group. A graduate in hospitality studies at the University of Strathclyde and The Hong Kong Polytechnic University, Maggie will not only oversee all sales and marketing activities for OZO Wesley, but also raise awareness of the new brand.
Born in Taiwan and raised in the States, Cliff received his early hospitality training at Les Roches Hotel Management School in Switzerland and Cornell University in New York. Before joining OZO Wesley Hong Kong, he held the position of Operations Manager at Shama Fortress Hill. Cliff has extensive hospitality experience, with more than 8 years working in both Hong Kong and New York, including various roles with Mandarin Oriental. In his new role as Executive Assistant Manager, Cliff will oversee OZO Wesley, alongside Donna and report to the General Manager.
Mr. Müller first joined Marriott International as Director of Guest Services at the Renaissance Harbour View Hotel, was promoted to Director of Rooms and subsequently Resident Manager, before moving on to the Courtyard by Marriott Hong Kong in 2009 as General Manager.
Following the Hong Kong Business High-Flyers Award, Cosmo Hotel Hong Kong has been honoured with the Best Elite Satisfaction Score in Asia Pacific region by Expedia lately celebrating again its service excellence regionally! Apart from this, Cosmo Hotel Hong Kong is also a holder of Certificate of Excellence by Tripadvisor recognizing the hotel's exceptional staff service. Both of the honor are reflected directly through outstanding travellers' reviews meaning that we are excellent around the world on a consistent basis and now particularly in Asia Pacific region!
The most important purpose of a travel guidebook, according to theSchoolofHoteland Tourism Management's (SHTM) Dr Simon Wong and Gladys Liu, is to highlight functional information such as attractions, food and new experiences. In a recent study the researchers show that independent travellers in particular refer to guidebooks to find information that will help them plan their itineraries and travel more efficiently. The quality of the information is also important, and must be "accurate, concise, up-to-date and objective". These findings will help to inform publishers of the features that travellers find most useful when purchasing a guidebook.
Fresh off an award-winning 2012 campaign that saw the Group launch three new hotels; Ovolo goes into overdrive this year with HK's first NYC-style warehouse conversion and another signature hotel property opening on Hong Kong Island's Southside.
Loontiens started his hospitality career at Shanghai Hilton International in the 90s, and has worked in various management positions around the globe including China, Egypt, United Arab Emirates, Taiwan and United States.
Sabre Hospitality Solutions, a global technology company serving the hospitality industry, today announced that one ofAsia-Pacific's best hospitality groups, Park Hotel Group, has chosen Sabre Hospitality Solutions to launch its private label Global Distribution System (GDS) chain code "PG". The single "PG" chain code enhances the brand recognition of Park Hotel Group amongst the global travel agency community and provides greater convenience to locate and book Park Hotel Group properties across all GDSs.
The Hong Kong market continues to make waves for its outstanding occupancy performance year after year. Owners are exuberant when hotel management fills their properties. But is it really a time to bask in glory?
Novotel Citygate Hong Kong is pleased to announce the appointment of Luke Harris as Resident Manager.
Cosmo Hotel Mongkok's website was launched in July 2011 and it has been proving product excellence for both hotel bookers and the hotel's business growth.Its Thishotel in Kowloon with its functional, informative, aesthetic design together with effective SEO campaign has further won her 2 notable awards – Adrian Award and WebAward.
A seasoned hotelier with extensive experience in Marketing and Communications, Sherona is an exciting addition to The Langham. She is an accomplished communications specialist with 20 years experience in international communications and media relations. Prior to taking up the role as Hotel Manager, Sherona was Vice President – Communications and Public Relations at Langham Hospitality Group (LHG), overseeing the Group’s global public relations and advertising program, as well as the development and implementation of ‘Corporate Identity’ standards for all brands within the Langham Hospitality Group. Sherona joined LHG in 2003 as part of the pre-opening team of Langham Place Hotel in Mongkok. She was promoted to oversee Public Relations for the group in 2005 and a year later, Sherona took on the additional role of Marketing Communications to manage the Group’s global advertising and integrated marketing campaigns.
Jeannie Cho Lee,Asia's foremost expert in Wines, has been appointed by The Hong Kong Polytechnic University (PolyU) as Professor of Practice (Wine) at itsSchoolofHoteland Tourism Management (SHTM) commencing1 November 2012.