IRIS partners with Global Hotel Alliance to bring Mobile Ordering and Digital Guest experiences to hotel brands worldwide
IRIS will provide mobile F&B ordering and digital concierge services to GHA's 50+ hotel brands across 100 countries.
Supplier News
Fewer staff, higher expectations, and the redesign of hotel F&B in Europe
A 10% workforce shortage across European hotels is driving adoption of mobile POS systems to maintain F&B service standards with fewer staff.
RobosizeME Unveils Its Automation Center, Bringing Performance Tracking and ROI Forecasting to Hotel Groups
The platform tracks automation performance and forecasts ROI, with OTA VCC reconciliation alone potentially costing properties 1-2% of OTA revenue annually when untracked.
STAY launches AI Concierge: real-time guest assistance that turns conversations into revenue
Analysis of 1,712 conversations shows 17% of guest inquiries receive no response, with 27% taking over an hour to answer.
Inn-Flow Acquires Lilo to Unify Procurement with Accounting and Labor, Accelerating AI-Driven Innovation Across Its Hotel Platform
Inn-Flow's acquisition of AI procurement platform Lilo creates the first unified system connecting hotel accounting, labor, and purchasing operations.
SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders
The tool analyzes menus against data from 500+ hotels, revealing top performers generate €257 per room annually versus €99 median through menu design choices.
Vingcard expands market presence in the New York metropolitan area with the acquisition of GESI Hospitality by ASSA ABLOY
ASSA ABLOY acquires 30-year New York hospitality specialist to strengthen Vingcard's direct presence in the metropolitan market.
Mews unifies operations and fuels growth for Llano Real Estate Group’s portfolio
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
Six Forces Reshaping Independent Hotels in 2026, Including AI Discovery, Margin Pressure, and the Connectivity Imperative
Cloudbeds' report shows independent hotel RevPAR fell 5.4% in 2025 while OTA share rose to 63.4%, with AI discovery and margin pressure defining competitive advantage going forward.
3C Hotels Selects Shiji Full Stack Technology to Drive Growth in Colombia and Strengthen Presence in Latin America
3C Hotels will implement Shiji's platform across eight properties starting May 2026 to support expansion from nine to 15 hotels by 2027.
Core Principles Behind Scalable Hotel Digital Transformation
The article outlines how hotel groups should prioritize operational alignment, cloud infrastructure, and API connectivity over isolated technology investments for scalable growth.
Designing for Peak Flow: How Event-Themed Wooden Key Cards Support Ski Resort Operations
Ski resorts use custom wooden key cards with event branding to streamline front desk operations during high-volume periods while creating consistent guest touchpoints.
Cloudbeds Partners with Dingus to Unify Hotel Distribution and Drive Revenue Growth
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
HBX Group reveals how the travel industry is adapting to volatility at MarketHub Europe
Survey of travel professionals reveals technology fragmentation and cost pressures as top barriers, with 40% citing volatility as their biggest challenge.
Commemorating Anniversaries: The Strategic Utility of Wooden Key Cards
Wooden key cards with custom anniversary engravings provide hotels a professional tool to enhance guest recognition while supporting brand positioning and sustainability goals.
Laundris Partners with Lure Agency to Expand Adoption of AI Linen Management Platform
Laundris uses RFID technology to track linen usage and reduce loss, helping hotels optimize inventory and cut costs.
Tambourine & Hyatt Launch Hyatt Wedding Guide to Revolutionize Digital Wedding Planning
Tambourine and Hyatt partner to create an AI-enabled digital wedding guide that centralizes planning resources and replaces static PDFs for hotel wedding specialists.
Tambourine and Hyatt
Agentic Hospitality’s TravelOS MCP + ChatGPT App is Putting Brands, Not Intermediaries, at the Center of AI Bookings
The company's ChatGPT app connects directly to hotel PMS systems, eliminating intermediaries and enabling hotels to own AI booking conversations from start to finish.
How new OTA tax rules in Mexico are reshaping hotel operations in 2026
Mexico's 2026 tax updates change how OTAs withhold and report existing taxes, requiring hotels to overhaul reconciliation processes and integrate systems for compliance.
RMS Partners with PoB Hotels to Strengthen UK Luxury Hotel Offering
RMS will provide integrated reservations, operations and payments technology to over 50 Pride of Britain luxury independent hotels across the UK.