Can Access Credentials Inspire Local Discovery?
GCSTIMES explores how hotel key cards, designed with local food-inspired graphics and FSC-certified materials, can serve as guest touchpoints that encourage neighbourhood exploration.
Supplier News
One Group Booking Is Worth 20-50 Room Nights. Most Independent Hotels Still Struggle to Manage It.
A free eBook from roommaster outlines how independent hotels can fix group booking operations, from faster RFP response to attrition clause enforcement, amid 28% growth in meetings and events demand.
BCD Travel accelerates AI strategy with strategic investment in corporate travel AI leader AMGINE
BCD Travel has made a strategic investment in AMGINE and expanded their existing partnership, targeting AI gains in group-air management, email automation, and agentic workflows across global travel programs.
Cloudbeds Launches OTA Ads to Seamlessly Manage OTA Campaigns within the Platform
Cloudbeds' new OTA Ads feature lets hoteliers launch and manage TravelAds Sponsored Listings directly within the Cloudbeds platform, consolidating paid OTA visibility alongside metasearch, retargeting, and reputation tools.
The Access Group agrees to acquire Talent Funnel, strengthening its AI-enabled workforce management capability for hospitality
The Access Group is acquiring UK hospitality ATS provider Talent Funnel, which serves 100+ customers across 2,193 sites and handles 75,000 hires annually, with completion expected August 2026.
Shiji’s Daylight PMS Selected by Kempinski Hotels to Elevate Luxury Guest Experiences
Kempinski Hotels has deployed Shiji's Daylight PMS across 4,400+ rooms since 2025, focusing on centralized guest profile management and personalized service delivery across its China portfolio.
Travelsoft announces the acquisition of Afidium by Orchestra, strengthening product synergies for French travel professionals
Travelsoft's French entity Orchestra acquires Afidium, a travel software specialist founded in 2005, to combine distribution and booking capabilities with Afidium's air optimisation and PNR management expertise.
Paathz Opens for Beta: Building Hiring Infrastructure for Hospitality
Paathz has launched its employer beta across seven markets with 40,000+ candidates, positioning itself as a hospitality-specific hiring infrastructure that structures talent data beyond traditional CVs.
How Far Should Hotels Go to Connect Guests with Local Life?
Three hotel examples, including Hotel Emma in Texas, SALT of Palmar in Mauritius, and Hotel Indigo Singapore, show how properties can connect guests with local markets, artisans, and daily neighbourhood life.
TravelAI acquires the iconic travel brand, Sonder, and relaunches Sonder.com
TravelAI acquired Sonder's brand and trademarks from Canadian bankruptcy estates for a court-approved price, relaunching Sonder.com as an AI-powered curated guide to urban stays.
Shelf Discovery: Is Retail the Next Frontier for Guest Experience?
Skyscanner data shows 39% of travellers visit local grocery stores while travelling, prompting hotels to rethink neighbourhood engagement through curated food maps, minibar localisation, and guided market walks.
roommaster Launches AI Guest Management to Bring 24/7 Guest Communication to Independent Hotels
roommaster's new Linq platform deploys an AI agent across web chat, WhatsApp, and email to handle guest inquiries 24/7, drive commission-free direct bookings, and unify all conversations in a single inbox for independent hotels.
OneJourney Expands Reach into European Markets with Managed Payment Services Partnership in Ireland
OneJourney partners with Dublin-based Managed Payment Services to expand its SwiftPay embedded payments platform across Ireland and the UK hospitality and travel markets.
Newbury Guest House: How a Historic Boston Brownstone Outgrew Its Chain Competitors With roommaster
Boston's Newbury Guest House used roommaster's cloud PMS, direct booking engine, and AI-powered revenue management to compete with major hotel chains after a 2020 acquisition.
HCN and Artography Transforming Hotel Guestrooms into Interactive Art Galleries
HCN and Artography will integrate a 200,000+ licensed artwork collection into HCN's in-room tablets at four- and five-star hotels across the US and Canada, letting guests browse and buy art for home delivery.
Recycled Fibres: Giving Materials a Second Life
GCSTIMES outlines the growing role of recycled fibres from agricultural residues and textiles as a complement to FSC-certified wood pulp, helping hospitality procurement teams make more sustainable sourcing decisions.
Glasgow Marriott’s playbook for boosting room service revenue by 24% with IRIS mobile dining
Glasgow Marriott deployed IRIS Mobile Ordering and Digital Guest Directory, achieving 24% revenue growth and 23% order volume increase, with 80% of room service orders now placed digitally.
Glowmads and the Guest Room: Where Beauty Meets Sustainability
GCSTIMES promotes its low-carbon amenity collection, featuring bamboo-handled essentials, biodegradable slippers, and FSC-certified packaging, framed around wellness-focused travelers and hotel sustainability goals.
Mews appoints Kirupa Pushparaj as Chief Legal Officer to lead legal and compliance strategy at global scale
Mews hires Kirupa Pushparaj as CLO, bringing 20+ years of legal and engineering experience from Square, Amazon, and fintech unicorn Step to oversee compliance across 85+ countries.
How Hotels Are Responding to the Glowmad Trend: Three Approaches to Local Beauty Experiences
Hotels are adopting three strategies to meet the "Glowmad" travel trend: local skincare brand partnerships, trusted beauty specialist referrals, and destination-inspired wellness treatments.