Technology Case Studies - Hospitality Net

November 8, 2022

The Shepherd Hotel: A Case Study for the Meaningful Impact of Transformative Hospitality Technology from APS®

Our world runs on bold ideas – but bringing new ideas, especially those which aim to break the molds we’ve grown most accustomed to, is a feat that requires a great deal of heart. That is, perhaps, the best way to explain the evolution of The Shepherd Hotel – a one-of-a-kind luxury hotel located in downtown Clemson, which started as a big idea with an even bigger heart. Founded by Rich Davies, a third-generation real estate developer, and Rick Hayduk, a seasoned luxury hotel leader, the Shepherd Hotel not only fills a gap in the Clemson community by offering a home-away-from-home to visiting sports fans, Clemson University students, and their parents, it also exists to change the lives of an under-engaged portion of the population.

Above Property Services (APS)

Case Study

November 8, 2022

Predator Ridge tackles IT challenges, labor shortage with OPERA Cloud

Sharing information with owners might not rank as OPERA Cloud's top benefit for hoteliers, but it's certainly key to making them happy.

Oracle Hospitality

Case Study

November 1, 2022

Hotel Mesikammen nets a broader audience with Oracle Hospitality Distribution

There are many reasons why, as manager of Hotel Mesikammen in Finland, I opted to become an early adopter of cloud-based technology and switched to OPERA Cloud property management system in 2019 - and embraced its new hotel distribution solution just this past summer.

Oracle Hospitality

Case Study

October 25, 2022

Iconic Swiss hotel relies on OPERA Cloud automation and connectivity

Whether it's 1870 or 2022, hospitality always has been about enhancing service to meet guests' needs.

Oracle Hospitality

Case Study

October 20, 2022

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

North Star Lodging Management (NSL) is both a ground-up developer and first-rate operator focused primarily within the hospitality sector. Headquartered in Pittsburgh, PA, NSL has completed a number of custom, ground-up hotel developments across the Eastern United States since its inception in 2015 and currently manages a portfolio of four hotels throughout Pennsylvania, North Carolina, and Florida. Since 2017, NSL has utilized M3's Accounting Core, Document Imaging, PMS Mapping, and Professional Services. In addition to using M3's software and services, NSL also leverages M3's industry partners, including Paymerang, since 2021, and HotStats, since 2022.

United States

Case Study

October 11, 2022

Lindner Hotels taps OPERA Cloud’s simplicity and automation to grow revenue, work happy

Provide security. Be modern. Evolve for the future. Like most hoteliers installing new property management technology, Lindner Hotels had a checklist of criteria for the cloud PMS that needed to be met. But one requirement that may not have been as obvious as the others was especially important in today's marketplace: Make our employees happy.

Oracle Hospitality

Case Study

October 4, 2022

Norway's Solstrand Hotel undergoes a digital transformation with OPERA Cloud

Sometimes, opportunities emerge during the unlikeliest of circumstances.With strict travel restrictions in Norway, our property – the Solstrand Hotel – was shut down for a good portion of 2021.

Oracle Hospitality

Ad Guide

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

Ad Be seen. Be trusted.

Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Case Study

August 15, 2022

Paymerang's AP Automation relieves NorthPointe Hospitality of arduous manual processes

NorthPointe Hospitality Management oversees numerous hotels and properties in the Southeast region. When manual AP processes became too overwhelming, they sought out ways to create better efficiencies in their payables process. Their old-fashioned AP process was cumbersome with team members cutting checks physically, following up on vendor payment inquiries, and tracking down unprocessed payments. By focusing on these monotonous tasks, it was diverting their team away from focusing on guest facing initiatives.

Paymerang

Case Study

July 26, 2022

M3 Aids GF Hotels & Resorts in Exponential Growth

Scalability is often a daunting task that few hotel management companies succeed in, as many factors play into the success of balancing a large hotel portfolio. Recent world-wide events have resulted in large-scale change within the hospitality industry.

Lawrenceville, Georgia, United States

Case Study

July 26, 2022

How Hyatt Powers an Innovative Digital Guest Experience with Real-Time Data

Hyatt is a leading global hospitality company guided by its purpose: to care for people so they can be their best. Hyatt counts more than 1,150 hotels and all-inclusive properties in 71 countries across six continents in its portfolio. Digital transformation has always been at the forefront for Hyatt. And when the COVID-19 pandemic hit, Hyatt leaders knew it was time to double down on Hyatt's purpose of care. This included increased focus on digital engagement, digital adoption, and the speed of data for quicker decision-making.

HAPI

Case Study

June 8, 2022

From 4 min to 45 sec - How Welcome Break Hotels automated its check-in process

GuestStay, Guestlines' contact free checkin/out solution has transformed the guest arrival and departure procedure for Welcome Break Hotels. Within one month, automation of what was a highly manual process has meant 95% of guests now check in online. This has not only improved service levels for guests, but without the lengthy queues at front desk, staff are free to focus on more productive tasks.

Guestline

Ad Be seen. Be trusted.

Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Case Study

June 7, 2022

Aparium’s Revamped Focus On Conversion Rates Drives Success

Since its inception, Chicago-based Aparium Hotel Group has set itself apart as a new kind of hotel brand—one that allows itself to venture off the beaten path, both geographically and philosophically. The hotel management company counts 10 independent and boutique properties in its portfolio, including Clayton Members Club & Hotel in Denver, Crossroads Hotel in Kansas City, and the Detroit Foundation Hotel, to name a few. Remarkably, the company opened five hotels during the COVID-19 pandemic.

Case Study

May 2, 2022

Keeping Your Brand Promise To Every Guest, Day In and Out

As a guest walking into a hotel property for the first time, there is always a rush of anticipation, and without a doubt, of expectation too. Whether entering a five-star property or checking into a rental property, it is likely your guests have already imagined what type of service and facilities they will encounter. Most of the time, the bar is set high, regardless of the budget or time invested in searching for a property that is just right for their needs. In addition to this, if a guest is a repeat customer, brand loyalty also comes into play, laying out further expectations in a guest's mind who is looking for a similar experience to a previous stay.

GoAudits

Case Study

February 8, 2022

Dart Marina Hotel digitise guest journey with Guestline's systems

A peaceful hotel, exclusive to residents, on the banks of the River Dart, Dartmouth. Classic and proudly independent, Dart Marina is a stylish, well-equipped hotel with 49 bedrooms, first class facilities including a bar and restaurant and chic styling throughout. A selection of self-catering riverside apartments and one of the best yacht harbours in the west country complete the mix.

Guestline

Uzbekistan