How to Ensure Your Guest Experience Doesn't Break Down Behind the Scenes
Poor system integration is the top tech pain point for hotels, with 68% reporting delays or cost overruns, as siloed platforms hurt staff productivity and guest experience.
Poor system integration is the top tech pain point for hotels, with 68% reporting delays or cost overruns, as siloed platforms hurt staff productivity and guest experience.
Sirma Group will exhibit at HITEC 2026 in San Antonio (June 15-18), showcasing its Vela AI agent and Travel Hospitality 360 Connect framework for enterprise-wide operational intelligence.
Shiji Horizon Distribution and Kismet integrate real-time ARI data with AI-readable content structuring, with early results showing a 2.1x direct revenue increase and 17% of bookings via AI channels within 60 days.
Snapfix launches an AI-powered housekeeping module with live PMS integration, auto-scheduling, and cross-department visibility, claiming up to 25% labor cost savings and rooms ready two hours earlier.
The guide provides eight essential questions hotel executives should ask AI vendors to avoid common pitfalls and ensure responsible implementation.
Industry experts at HT360 Hospitality Leaders Forum argue technology must be embedded from the earliest design stages, not retrofitted, with real examples showing AI and integrations doubling F&B conversion rates.
Shiji Senior PM Alfredo Goldin shares how a 100+ hotel PMS rollout averaging seven properties per day was kept on track through structured governance, dedicated task forces, and onsite intervention.
A strategic framework comparing integrated suites vs. best-of-breed architectures, with AI readiness now elevated as the primary criterion for hospitality technology decisions.
Cloudbeds' Ask Signals lets hotel teams query operational, guest, and revenue data via natural language, built on its unified Signals platform rather than siloed systems.
IRIS will demo new POS integrations with Toast, InfoGenesis and Simphony, plus Adyen and Shift4 payment gateways, and a redesigned mobile-first interface at HITEC San Antonio, June 15-18, 2026.
HotelTechReport has crossed 81,972 verified reviews and now powers an AI Tech Stack Advisor built with Booking.com, helping hoteliers make data-backed software purchasing decisions.
Innspire will resell EHVA.ai's voice AI platform across its global hotel portfolio, enabling 24/7 automated call handling alongside existing SMS, WhatsApp, and in-app messaging tools via a single dashboard.
As the 2026 tradeshow season opens, the article argues that hotel technology must be evaluated on how well it supports frontline staff, with multilingual interfaces, mobile-first workflows, and vendor partnership as key criteria.
A Hotelios Consulting perspective arguing hoteliers should treat AI as an operational team member, citing tools like Access Evo and Happy Hotel as examples of automated pricing and revenue optimisation in practice.
A practical framework covering six evaluation criteria for RMS selection: integration quality, pricing logic transparency, usability, support, forecasting, and total cost of ownership.
Shiji deployed its cloud-based Daylight PMS across 100+ hotels for a single group in just two months, averaging seven properties per day across six structured go-live waves.
Cornell survey of 1,029 U.S. travelers finds AI adoption varies significantly by spending tier, with accuracy concerns cited by 60%+ as the top barrier across all segments.
VERTU Hospitality launches Vertu Interactive, a cloud-based digital signage platform branded as SignTouch, with its first major deployment at THE HOTEL Brussels, a 400-room Pandox Group property.
PHAL launches in Singapore as an embedded advisory firm arguing that stalled hotel AI programs fail due to lack of operational execution, not software, offering 12-month retainer engagements.
Google's 2026 agentic search overhaul, built on Gemini 3.5 Flash and autonomous agents, threatens OTA dominance by routing high-intent travelers directly to brand.com via structured hotel data APIs.