Technology USA & Canada News

February 2, 2022

The Flying Lark Selects Suite Of Agilysys Point Of Sale Management Solutions

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, today announced that The Flying Lark has selected Agilysys cloud-native solutions for its new gaming, entertainment and dining destination in Grants Pass, OR including its award-winning InfoGenesis POS, IG Flex for mobile POS, IG OnDemand for guest self-service F&B ordering and payment, Agilysys Eatec for inventory and procurement management, and Agilysys Seat for venue reservations.

Agilysys

Grants Pass, Oregon, United States

Supplier News

February 1, 2022

Leisure Hotels & Resorts Selects Stayntouch to Deploy its Flexible Cloud-Native PMS Across 4 Upscale Independent Properties

Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a partnership with Leisure Hotels & Resorts, a leading comprehensive hospitality management company that specializes in upscale destination markets and unique independent brands. Stayntouch will now deliver their flexible PMS solution to four of Leisure Hotels’ Midwest and Mountain properties, totaling 469 rooms.

Stayntouch

United States

Opinion Article

January 31, 2022

Four Reasons Why You Need to Visit Resorts World Las Vegas

It’s been more than a dozen years since the City Center opened in Las Vegas, with its Aria Resort as its cornerstone property. Since that time, properties have added towers and expanded their footprints, but no one has ventured to effectively start from scratch with another landmark development, until the Genting Group’s opening of their latest Resorts World Las Vegas (RWLV).

By Adam Mogelonsky and Larry Mogelonsky

Las Vegas, Nevada, United States

Supplier News

January 26, 2022

Valley View Casino & Hotel Partners with Infor for Digital Transformation

Infor, the industry cloud company, today announced that Valley View Casino & Hotel has decided to expand its 17-year technology partnership with the company and move its core business applications to the cloud. Valley View, Southern California’s premier gaming destination, chose Infor CloudSuiteTM applications specialized for the hospitality industry to integrate and modernize its core business processes. With Infor’s cloud-based financial, supply chain management and budgeting applications, Valley View will be able to connect siloed applications, reduce manual processes and make more-informed business decisions.

Infor

Valley Center, California, United States

Supplier News

January 25, 2022

EB Hotel Miami Airport Leveraging GuestHub to Track Shuttle Service

Providing shuttle service between a hotel and the local airport is a costly guest service, but it is a necessary convenience that today’s travelers expect. Not only does the amenity create a positive first impression of the hotel, saving travelers considerable time and money in finding alternative transportation, but it helps eliminate friction along the guest journey. Leveraging its web-based guest services app, GuestHub, the EB Hotel Miami Airport is finding its airport shuttle service to be a deciding factor for guests considering whether to book again in the future. Via the app, the hotel is providing custom shuttle tracking and real-time location and estimated time of arrivals (ETAs) for each stop or pickup location, thereby eliminating traveler anxiety, and assuring guests that they will soon be en route to the hotel.

Guesthub by Norelian LLC

Miami, Florida, United States

Press Release

January 24, 2022

Introducing Airbnb’s new Atlanta Tech Hub

Last year, we announced our plans to open a technical hub in the City of Atlanta to serve as the home for one of our product development teams, the regional base for new technical and non-technical roles over time – and the first step in a broader commitment to a long-term presence in the area.

Airbnb

Atlanta, Georgia, United States

Press Release

January 19, 2022

U.S. Travel Association: Implementation of 5G Would Mean Travel Disruptions and More Economic Harm

U.S. Travel Association President and CEO Roger Dow issued the following statement on the implementation of 5G wireless near U.S. airports:

U.S. Travel Association

United States

Ad Social Strategy

Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.

KORDIE®

Ad Guide

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

Supplier News

January 18, 2022

The Andante Inn of Sedona Caters to Guest Demands for Secure Access to Personalized Guestroom Entertainment With BeyondTV GuestCast

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the guest entertainment experience at The Andante Inn of Sedona with the implementation of the BeyondTV GuestCast streaming platform. A property featuring stunning views of the nearby Red Rock canyon as well as an array of amenities to meet the comfort needs of any guest, The Andante Inn of Sedona can now also ensure total satisfaction by catering to the now widespread guest demand for seamless access to personalized TV entertainment.

Touchstone 1

Sedona, Arizona, United States

Supplier News

January 11, 2022

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

M3's flagship product, Accounting Core, the hospitality sector's #1 cloud-based accounting and financial management platform across North America, received the 2022 HotelTechAward for Best Reporting & Accounting Software by Hotel Tech Report.

United States

Supplier News

January 7, 2022

Seven Feathers Casino Resort Partners with Infor Hospitality

Infor, the industry cloud company, today announced that Seven Feathers Casino Resort has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and Infor Sales & Catering, a fully integrated, event-management software solution in the cloud. Seven Feathers, one of the fastest-growing destination resorts in the Pacific Northwest region, has decided to standardize its technology approach to help streamline operations and enhance the overall guest experience at the property.

Infor

Canyonville, Oregon, United States

Supplier News

January 5, 2022

Cloud5 Communications Demonstrates Hospitality Market Rebound With Opening of Toronto Contact Center

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the opening of a 15,000 Sq. foot contact center in Toronto to service customer travel itinerary needs for one of the world’s most well-recognized financial services companies.

Cloud5 Communications

Toronto, Ontario, Canada

External Article

December 22, 2021

Members Only: Why Hotels From LA to Atlanta are Opening Private Clubs

Covid redefined the staycation. First, by necessity, pandemic lockdowns encouraged us to turn our homes into resort-like retreats that could offer some of the same pleasures as a getaway at a favorite hotel. Now, as the world opens back up — but farther-flung travel is still unpredictable (if not actually limited) — top-flight American hoteliers are evolving staycations again by creating ways for locals to better enjoy properties that are close to home. Among the most exciting of these developments? Hotels and resorts with their very own private clubs.

robbreport.com

United States

Press Release

December 16, 2021

Cornell Hospitality Hackathon promotes interdisciplinary, data-driven solutions

The COVID-19 pandemic has forced the hospitality industry to consider two major issues it’s currently facing: 1) limiting guest-employee interaction to stop the spread of the virus and 2) attracting employees back into the industry as travel begins to return to pre-pandemic levels.

Cornell

United States

Ad Guide

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

Supplier News

December 14, 2021

135 Multi-Brand Hotels Managed by Concord Hospitality Now Running on PVNG by Aptech

Concord Hospitality Enterprises recently completed transitioning 135 owned and/or operated hotels to PVNG, an enterprise accounting solution from Aptech. Previously running on Profitvue since 1999, Aptech’s prior-generation solution, the operator of multi-brand, full-service, and upscale select-service properties rolled-out the solution in spurts beginning in 2020, and last month it wrapped up the project with 35 hotels going live in just two days.

Aptech

United States

Supplier News

December 14, 2021

The Dorm Hotel Adopts Latest in User-Friendly and Personalized Guestroom Entertainment With BeyondTV GuestCast

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announced the successful implementation of its hospitality-engineered BeyondTV GuestCast platform by The Dorm Hotel located in Ithaca, New York. A newly opened property that already holds a reputation for providing its guests with the latest in luxury experiences at an affordable price, The Dorm Hotel with its adoption of BeyondTV GuestCast can now also guarantee a uniquely enjoyable and convenient experience for each guest from the comfort and safety of their individual rooms.

Touchstone 1

Ithaca, New York, United States

Supplier News

December 2, 2021

Outrigger Hospitality Group Invests in the Marriage of Technology and Travel

SAN FRANCISCO - Medallia, Inc., the global leader in customer and employee experience, today announced that Outrigger Hospitality Group selected Medalia Zingle as the intelligent messaging platform of choice for its premier resort destinations in Hawaii.

Medallia, Inc.

Hawaii, United States

Supplier News

November 30, 2021

Anna Maria Beach Resort Deploys BeyondTV by HIS for the Industry’s Latest Capabilities in Achieving Ultimate Guestroom Entertainment Personalization

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is pleased to announce the successful adoption of its industry-leading personalized content streaming platform, BeyondTV, by Anna Maria Beach Resort. Following a recent full-scale renovation of the property, the Florida luxury resort is not only able to provide its guests with all of the amenities that make for an ideal beach vacation getaway, including an oversized pool along with cabana and bike rentals, but now with BeyondTV can also cater to the complete range of guest expectations when it comes to modern guestroom entertainment.

Touchstone 1

Holmes Beach, Florida, United States

Supplier News

November 19, 2021

Meet the New Platform That’s Bringing the Travel Agency into the Creator Economy: Fora

Co-founded by onefinestay’s Evan Frank, Indagare vet and Virtuoso agency owner Henley Vazquez, and entrepreneur and technologist Jake Peters, Fora launches today to modernize the traditional agency model, bringing a new generation of entrepreneurs into the industry.

FORA

United States

Supplier News

November 18, 2021

Brittain Resorts and Hotels Selects Agilysys Cloud-Native SaaS Property Management Solutions

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Brittain Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’ cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys rGuest Service and Owners Accounting for 10 of their properties representing over 3,400 rooms.

Agilysys

Myrtle Beach, South Carolina, United States

Supplier News

November 16, 2021

Mountaineer Casino, Racetrack & Resort selects INTELITY for Full Mobile Hospitality Platform

INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Mountaineer Casino, Racetrack & Resort (“Mountaineer”) in Cumberland, West Virginia. The celebrated property will implement a branded mobile app created by INTELITY, including mobile check-in, mobile key, and guest-staff messaging to provide a full digital guest experience to modern travelers.

INTELITY

Cumberland, West Virginia, United States