Technology USA & Canada News - Hospitality Net

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January 18, 2022

The Andante Inn of Sedona Caters to Guest Demands for Secure Access to Personalized Guestroom Entertainment With BeyondTV GuestCast

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the guest entertainment experience at The Andante Inn of Sedona with the implementation of the BeyondTV GuestCast streaming platform. A property featuring stunning views of the nearby Red Rock canyon as well as an array of amenities to meet the comfort needs of any guest, The Andante Inn of Sedona can now also ensure total satisfaction by catering to the now widespread guest demand for seamless access to personalized TV entertainment.

Sedona, Arizona, United States

January 11, 2022

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

M3's flagship product, Accounting Core, the hospitality sector's #1 cloud-based accounting and financial management platform across North America, received the 2022 HotelTechAward for Best Reporting & Accounting Software by Hotel Tech Report.

January 7, 2022

Seven Feathers Casino Resort Partners with Infor Hospitality

Infor, the industry cloud company, today announced that Seven Feathers Casino Resort has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and Infor Sales & Catering, a fully integrated, event-management software solution in the cloud. Seven Feathers, one of the fastest-growing destination resorts in the Pacific Northwest region, has decided to standardize its technology approach to help streamline operations and enhance the overall guest experience at the property.

Canyonville, Oregon, United States

January 5, 2022

Cloud5 Communications Demonstrates Hospitality Market Rebound With Opening of Toronto Contact Center

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the opening of a 15,000 Sq. foot contact center in Toronto to service customer travel itinerary needs for one of the world’s most well-recognized financial services companies.

Cloud5 Communications

Toronto, Ontario, Canada

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December 22, 2021

Members Only: Why Hotels From LA to Atlanta are Opening Private Clubs

Covid redefined the staycation. First, by necessity, pandemic lockdowns encouraged us to turn our homes into resort-like retreats that could offer some of the same pleasures as a getaway at a favorite hotel. Now, as the world opens back up — but farther-flung travel is still unpredictable (if not actually limited) — top-flight American hoteliers are evolving staycations again by creating ways for locals to better enjoy properties that are close to home. Among the most exciting of these developments? Hotels and resorts with their very own private clubs.

December 16, 2021

Cornell Hospitality Hackathon promotes interdisciplinary, data-driven solutions

The COVID-19 pandemic has forced the hospitality industry to consider two major issues it’s currently facing: 1) limiting guest-employee interaction to stop the spread of the virus and 2) attracting employees back into the industry as travel begins to return to pre-pandemic levels.

December 14, 2021

135 Multi-Brand Hotels Managed by Concord Hospitality Now Running on PVNG by Aptech

Concord Hospitality Enterprises recently completed transitioning 135 owned and/or operated hotels to PVNG, an enterprise accounting solution from Aptech. Previously running on Profitvue since 1999, Aptech’s prior-generation solution, the operator of multi-brand, full-service, and upscale select-service properties rolled-out the solution in spurts beginning in 2020, and last month it wrapped up the project with 35 hotels going live in just two days.

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December 14, 2021

The Dorm Hotel Adopts Latest in User-Friendly and Personalized Guestroom Entertainment With BeyondTV GuestCast

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announced the successful implementation of its hospitality-engineered BeyondTV GuestCast platform by The Dorm Hotel located in Ithaca, New York. A newly opened property that already holds a reputation for providing its guests with the latest in luxury experiences at an affordable price, The Dorm Hotel with its adoption of BeyondTV GuestCast can now also guarantee a uniquely enjoyable and convenient experience for each guest from the comfort and safety of their individual rooms.

Ithaca, New York, United States

December 2, 2021

Outrigger Hospitality Group Invests in the Marriage of Technology and Travel

SAN FRANCISCO - Medallia, Inc., the global leader in customer and employee experience, today announced that Outrigger Hospitality Group selected Medalia Zingle as the intelligent messaging platform of choice for its premier resort destinations in Hawaii.

Hawaii, United States

November 30, 2021

Anna Maria Beach Resort Deploys BeyondTV by HIS for the Industry’s Latest Capabilities in Achieving Ultimate Guestroom Entertainment Personalization

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is pleased to announce the successful adoption of its industry-leading personalized content streaming platform, BeyondTV, by Anna Maria Beach Resort. Following a recent full-scale renovation of the property, the Florida luxury resort is not only able to provide its guests with all of the amenities that make for an ideal beach vacation getaway, including an oversized pool along with cabana and bike rentals, but now with BeyondTV can also cater to the complete range of guest expectations when it comes to modern guestroom entertainment.

Holmes Beach, Florida, United States

November 19, 2021

Meet the New Platform That’s Bringing the Travel Agency into the Creator Economy: Fora

Co-founded by onefinestay’s Evan Frank, Indagare vet and Virtuoso agency owner Henley Vazquez, and entrepreneur and technologist Jake Peters, Fora launches today to modernize the traditional agency model, bringing a new generation of entrepreneurs into the industry.

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November 18, 2021

Brittain Resorts and Hotels Selects Agilysys Cloud-Native SaaS Property Management Solutions

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Brittain Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’ cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys rGuest Service and Owners Accounting for 10 of their properties representing over 3,400 rooms.

Myrtle Beach, South Carolina, United States

November 16, 2021

Mountaineer Casino, Racetrack & Resort selects INTELITY for Full Mobile Hospitality Platform

INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Mountaineer Casino, Racetrack & Resort (“Mountaineer”) in Cumberland, West Virginia. The celebrated property will implement a branded mobile app created by INTELITY, including mobile check-in, mobile key, and guest-staff messaging to provide a full digital guest experience to modern travelers.

Cumberland, West Virginia, United States

November 10, 2021

2022 Budgeting and Forecasting on Target for The Hotel at Auburn University with Aptech

For Ithaka Hospitality Partners, operator of The Hotel at Auburn University & Dixon Conference Center, preparing the 2022 operating budget is a breeze thanks to Targetvue by Aptech. Built on the 11th Edition USALI Standard Chart of Accounts and Reports, this budgeting and forecasting software is enabling the Auburn, Ala.-based hotel management company to consolidate reports, identify trends, drive room revenue by predicting occupied rooms and average daily rate, share plans throughout the organization, and meet future growth goals utilizing a single, centrally maintained set of database models.

Auburn, Alabama, United States

November 4, 2021

ProfitSword and Tripleseat Partner to Provide Hotels With Seamless Data Intelligence Over Catering and Group Sales

ProfitSword, a premier developer of business intelligence and data integration software, has today announced the finalizing of a strategic partnership with Tripleseat, a leading innovator of fully comprehensive group sales and catering technology for the hospitality industry. The integration between both companies notably comes at a time when events and group bookings are rebounding, and provides hoteliers with robust business intelligence abilities to ensure sales strategy alignment for maximum profitability.

November 2, 2021

Boardwalk Beach Hotel & Convention Center Partners With Hotel Internet Services for High-Speed Wi-Fi and Seamless Guest Connectivity

Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of a high-performance Wi-Fi network at Boardwalk Beach Hotel & Convention Center. Located in Panama City Beach, Florida, Boardwalk Beach Hotel strives to provide its guests with the ultimate beachside vacation getaway while also providing up to 20,000 feet of convention area space. Leveraging HIS’ enhanced Wi-Fi capabilities, the property can now ensure that those staying for either business or leisure can always look forward to a fast and reliable Wi-Fi connection regardless of their online needs.

Panama City Beach, Florida, United States

October 27, 2021

“Future of Travel Mobility” Draws Top Leaders for Travel Sustainability, Innovation Summit

U.S. Travel Association convened top leaders in travel, transportation and technology with policymakers and administration officials for the association’s first-ever Future of Travel Mobility summit today.

U.S. Travel Association

October 21, 2021

Panda Restaurant Group Selects Infor’s Restaurant Expense Management Reporting in the Cloud

Infor, the industry cloud company, today announced that Panda Restaurant Group — the parent company of the largest family-owned and operated Asian dining concept in the U.S., Panda Express — has selected Infor Expense Management (XM) to automate expenses, realize greater efficiencies, and streamline how the organization tracks travel and entertainment (T&E) spend for its multiple brands. Infor XM is one of the most flexible and configurable T&E expense management solution on the market. The application supports mobile usage and social collaboration, helps eliminate manual processes and delivers a consumer-grade experience built for enterprise users.

October 19, 2021

The Cadence Hotel Selects BeyondTV for Advanced Guestroom Entertainment and Future-Proof Guest Service Compatibility

Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the adoption of its BeyondTV content streaming and guest services solution by The Cadencehotel in Niagara Falls, New York. A recently opened boutique luxury property within walking distance of the Niagara Falls State Park, The Cadence’s implementation of BeyondTV serves to enhance the hotel’s reputation as a modern and trendsetting establishment that can effortlessly keep pace with the latest guest experience expectations.

Niagara Falls, New York, United States

October 18, 2021

M3 Achieves Level I Global Support Certification

This week, M3 earned Hotel Tech Report’s level I Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.

Lawrenceville, Georgia, United States