Technology USA & Canada News

December 16, 2020

Rochester Institute of Technology (RIT) Implements Agilysys Point of Sale & Cloud-Native Contactless Food Service Management Solutions

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Rochester Institute of Technology has implemented the Agilysys InfoGenesis ecosystem of modern cloud-native SaaS POS solutions for its campus dining and sports facilities to streamline operations while promoting social distancing through contactless self-service options for students, faculty and guests.

Agilysys

New York, New York, United States

Press Release

December 16, 2020

Wyndham Hotels & Resorts Completes Rollout of Mobile Check-in and Checkout to Nearly 6,000 Hotels in North America

Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across 90 countries, today announced it has completed the rollout of mobile check-in and checkout to nearly 6,000 economy and midscale hotels in North America.

Wyndham

United States

Supplier News

December 10, 2020

Morongo Casino Resort & Spa Turns to Beekeeper to Engage Staff Post Pandemic

When one of the largest employers in Riverside County, Calif., voluntarily closed its doors in March due to the pandemic, management knew it would be difficult to communicate with its 1,850 employees. Immediately, the Native American-owned Morongo Casino Resort & Spa near Palm Springs reached out to Beekeeper to help them connect digitally with all employees across multiple departments and shifts, most of whom don't have a company email address. To date, 92 percent of Morongo's employees who have downloaded the Beekeeper mobile app - the No. 1 employee communication platform for the hospitality industry - use it consistently, and activation rates are growing daily.

Beekeeper

Riverside County, California, United States

Supplier News

December 8, 2020

The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experiences

The Inn at Harbor Shores in St. Joseph, Mich., quickly adapted to the coronavirus pandemic as it was unfolding by leveraging an integration between Maestro, the preferred cloud and on-premise Web browser and Windows property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, and INTELITY, a leader in end-to-end guest experience technology. The joint technology is enabling the 92-room waterfront resort to enhance its contactless user experience for guests in a variety of ways.

Maestro

St Joseph, Mississippi, United States

Supplier News

December 3, 2020

Foundation Risk Partners Signs with InsuraGuest to Lower Insurance Premiums and Transfer Risks for Hotel Clients

InsuraGuest's Hospitality Liability and tech platform enables hotel operators to transfer small property and medical guest claims to lower general liability premiums and generate additional revenue

InsuraGuest

United States

Supplier News

December 1, 2020

Phonesuite Direct Separates from Phonesuite into Stand-Alone Company

Phonesuite, a leading provider of hospitality communications for 30+ years, is proud to announce that Phonesuite Direct is now a stand-alone, focused company dedicated to serving the needs of its most important end-user customers, including hotels, management companies and major brands. As part of the spinoff, Phonesuite Direct has formed a new leadership team, with each member bringing years of industry experience.

Phonesuite Direct

United States

Supplier News

November 25, 2020

ALICE Announced as the Hotel Operations Technology Provider for Curator Hotel & Resort Collection

ALICE, a leading hospitality operations and management platform, is pleased to announce that it is the preferred operations technology provider for Curator Hotel & Resort Collection, a hand-selected collection of small brands and independent lifestyle hotels and resorts worldwide. In selecting ALICE as their preferred operations technology provider, Curator Hotel & Resort Collection is ensuring its properties have the proper tools for its hotels and staff to provide a superior guest experience.

ALICE

United States

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Mews

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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Supplier News

November 22, 2020

Maidbot, Creator of Rosie the Robot, Closes Series B Round Led by RB, the makers of Lysol

Maidbot, a company pioneering commercial service robotics, has closed a Series B round, which will accelerate production and enable deployments across North America, Europe, and Asia-Pacific. The funding is being led by RB (Reckitt Benckiser), a leading health, hygiene, and nutrition company and the makers of many world-renowned brands including Lysol, Dettol, Harpic, Finish and Mucinex.

Maidbot

United States

Supplier News

November 11, 2020

Hotel Drover Selects Knowland to Build Group Business Pipeline Through Targeted Prospecting

Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, announced today that the rustic-luxe Hotel Drover has selected Knowland to amplify its sales through targeted prospecting to build out a solid group business pipeline ahead of its 2021 grand opening.

The Knowland Group

Fort Worth, Texas, United States

Supplier News

November 10, 2020

Quality Inn Montgomeryville Adapts to Future of Streamed Guestroom Entertainment With BeyondTV GuestCast™ by Hotel Internet Services

Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has been selected by Quality Inn Montgomeryville to provide its guests with the industry's latest in fully customizable in-room entertainment with the implementation of BeyondTV GuestCast. Identifying a need to modernize its television content offerings to mirror what guests are accustomed to when at home, Quality Inn Montgomeryville with BeyondTV Guestcast now joins a growing segment of the industry that recognizes the importance of providing guests with both complete and secure control over their viewing preferences within a hospitality setting.

Touchstone 1

Montgomeryville, Pennsylvania, United States

Supplier News

November 10, 2020

Arkansas State Parks Relies on Maestro Web Browser PMS at 29 Lodging Destinations

For 14 years the Arkansas State Parks system relied on Maestro to provide a self-hosted, Windows and Web-based property-management system to centrally support its 1,700 campsites and 450 lodges and cabins across 29 locations, most of which had restaurants and sales-and-catering venues. In addition to Maestro's ResWave Integrated Booking Engine, the government-run entity was successfully leveraging Maestro's Front Office, Sales & Catering, Club & Spa, Analytics, Accounts Receivable, and Work Order Management software.

Maestro

Arkansas, United States

Ad Be seen. Be trusted.

Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

Supplier News

November 3, 2020

Blue Water Resort & Casino Selects Agilysys rGuest Express to Streamline Guest Self-Service and Improve the Guest Journey

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Blue Water Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys' modern, cloud-native SaaS mobile guest self-service check-in/out solution, rGuest Express.

Agilysys

Parker, Arizona, United States

Press Release

November 2, 2020

Travel Media Group Releases Version 2.0 of OneView Feed

In response to the changing needs of hoteliers, Travel Media Group is proud to unveil a significant update to their OneView® platform, called OneView® 2.0. TMG OneView® is an industry-leading content management system that aggregates your hotel's reviews, posts, and messages into one place. The update provides further optimization for hotel management groups, streamlining the way users view reviews for each property and enhancing existing features to have wider use.

Travel Media Group

United States

Supplier News

October 29, 2020

Zoox Smart Data Appoints Sandy James as Director of Business Development

Zoox Smart Data ("Zoox"), an international provider of technological solutions that easily harnesses big data to build and monetize customer profiles from existing Wi-Fi networks, announced today the appointment of Sandy James as Director of Business Development. James' primary objective is to accelerate Zoox' commercial growth in North America and to achieve a leading presence in the region as the go-to provider for guest behavior analysis that the company currently enjoys throughout Latin America and parts of Europe.

Zoox Smart Data

United States

Opinion Article

October 28, 2020

Hotel Technology Tradeshows Now More Vital Than Ever

The need for viral safety has made technology inescapable for hotels. With all the new protocols for self check-in, mobile room keys, physical distancing, contact tracing, prearrival virus screenings (staff and guests), contactless transactions and rigorously itemized cleaning checklists, and with less revenue to go around due to the lack of groups, the only way to stay profitable is through continued automation.

By Larry Mogelonsky and Adam Mogelonsky

United States

Supplier News

October 27, 2020

Radisson’s Country Inn & Suites and Park Inn Albany Locations Partner With Hotel Internet Services to Adopt Latest in Guest Wi-Fi Technology

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with significantly enhancing the quality and speed of guest Wi-Fi services at both the Country Inn & Suites by Radisson, Albany, and Park Inn by Radisson, Albany. Located in Albany, Georgia, the two Radisson-branded properties are now able to benefit from the implementation of advanced network technology capable of simultaneously catering to a multitude of high-powered guest devices while ensuring that virtually any type online guest activity is always a seamless experience.

Touchstone 1

Albany, Georgia, United States

Opinion Article

October 22, 2020

Not to be missed sessions at CYBER HITEC and Virtual G2E

In the age of the plague the idea of continued learning with our industry colleagues and peers has morphed dramatically. Enter the new age of digital events. We can all acknowledge that it was emerging. Now it is most definitely here.

By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH

United States

Supplier News

October 20, 2020

Shiji Selects New Office in Washington D.C. to Facilitate Technology Growth

Shiji Group has moved into their new Washington D.C. Metropolitan Area office to better serve the growing number of Americas-based Shiji customers.

Shiji

Washington, United States

Opinion Article

October 20, 2020

The Future Of Innovation In Hospitality: Current Best Practices, Key Success Factors And Main Challenges

Just before the majority of countries around the world went into lockdown, we (Pr. Martin-Rios from EHL and Pr. Chan from NY Institute of Technology) completed a report on the future of innovation for hospitality. HSMAI America commissioned a scenario study as part of the association's continued commitment to unfolding a vision of the current U.S. hospitality's emerging sales, marketing and revenue optimization (SMRO) innovation strategic initiatives with its challenges and needs.

By Carlos Martin-Rios, Associate Professor of Management, EHL

United States

Press Release

October 16, 2020

Stay Open Closes $2m Series Seed Funding Round

STAY OPEN, the Los Angeles-based startup transforming unused commercial space into pod hotels and co-living properties, has today announced the closing of its $2 million seed round funding. The round was led by a European family office which also invested in STAY OPEN's inaugural San Diego project - the conversion of a Budget Rent a Car facility into a 240+ bed STAY OPEN hotel.

STAY OPEN

Los Angeles, California, United States

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